Eric H.
Yelp
This place is currently (as of 6/11/2024) undergoing a soft opening, currently open only after 4pm. They seem to only be serving a portion of their menu. When you take a physical menu, there will be stickers covering the items that they are not serving. However, if you opt to read their menu from the display screens above, there will be no such indication that certain items are not available.
This place is counter serve. You order at the register. After you pay, they will provide a numbered pager that will alert you when your order is ready for retrieval. If you wish to sit, there exists a small seating area between the window display case and the cashier. If you are looking for bathrooms, those are down the hallway.
It's pretty clear certain items are pre-made. You can see them in the refrigerated display case by the cashier, along with a very sad "mango of the month". Their mango mochi is an example of a pre-made item. It comes in a 6-pack, with each mochi topped with some coconut, and the internals filled with mango. I ordered one of those.
I also ordered an "Egg Waffle with Mango Ice Cream" (item C13), but it seemed they did not have that item available. I decided to go with the mango romance, which appears to be some type of sampler. It has some mango, some mango ice cream, some clear gelatin-like substance, a mango mochi, and mango pudding? jelly? purée? with white balls.
The most tasteful item was the mango mochi. The remaining items were not overly sweet, nor were they particularly mangoey. In fact, they were rather bland: just imagine the taste of cold, canned mangoes. I mean, I don't think they use canned mangoes, but I can't say they are serving fresh mangoes either. They have clearly been sitting in a fridge or cold room for a while.
If you want mangoes, you'll have better luck going to a grocery store, picking out a nice, ripe, fragrant mango and preparing it yourself at home. It'll be more succulent, fresher, and more sweet (or more sour), and definitely more mangoey than what they present to you at this establishment. I'd recommend slicing off the sides, cutting small cubes, then simply scooping with a spoon.
However, it's nice to know they have a batch of ice water with lemon in it, along with plastic cups, to aid your hydration.
Another note: the spoon packaging is odd. So, I think you open them like toothpaste--squeeze at the bottom and the rounded part of the spoon will come out at the top.