Juliana G.
Yelp
This place really isn't good at all. The service wasn't good, the food wasn't good, and most of all, we basically got scammed.
My friends and I were looking for a good place to get authentic dumplings since we had a craving. After getting aggravated with each other since we are all indecisive, we just came here. We got the dumpling appetizers (steamed pork snd soup). They were okay at best.
I got the chicken and vegetable entree. It wasn't really good. I cant even explain it.
One of my friends got the shrimp Lo Mein. The shrimp was insanely undercooked and cold. The Lo Mein itself wasn't so bad.
My other friend ordered the Shrimp Fried Rice. There was a mishap with this as we ordered on the phone using the QR on the table. We accidentally ordered the fried rice and when it was dropped at the table, we were rudely told "its too late". I understand, but there wasn't really a need to be rude and blunt about it. To add on to that, it was literally atrocious. The shrimp was, also, undercooked. The overall taste of it wasn't very appetizing either.
We got mugs of water instead of cups like everyone else in the restaurant. This wouldn't be that bug of a deal if the water wasn't warm and didn't have stuff floating in it and on the mug. My friend was frustrated with this and asked for cups of water with straws instead. The same problem with the new water, but they were in regular cups. Clearly it was just dirty Boston tap water in mugs/cups that might not have been cleaned right.
Throughout this the waiters/waitresses weren't very welcoming or anything.
Now, what really sealed the deal was paying the bill. Note that the bill came to approximately $77. Myself and one of my friends wee going to pay our portion of the bill on my card as she sent me the money. So, I told the waiter this and he said it was fine. I told him to please make the first portion of the bill $48. He showed me the tablet screen to pay and it was $38. I explained i wanted the first portion to be $48, not $38. He started going on about "oh its too late I already entered it". So, i said we can just do another transaction for the $10. I pressed no tip considering that we were doing 2 more transactions now and the tip was not going on my card. Also considering that we wouldn't be leaving our normal tip of 15-20% (we normally tip fine). Then, i signed the line on the tablet for my signature and get this, HE CHANGES THE TIP AMOUNT and submits the bill. WHAT? So i get charged an extra $10 for a tip that was originally going to go towards the bill?
That is already enough to get me annoyed, but i'm a younger girl that doesn't want confrontation. So i comment on it but he waves me off???? Me and my friends are annoyed at this point, but we decide we will make a fuss in a minute lets just pay the bill so we can make a fuss then leave.
What we didn't expect is for him to do the EXACT same thing for my friend. He billed her the remainder of the bill, but then charged her an extra 15% tip AFTER the signed and went to submit. He, again, quickly switched the tip amount.
So not inly did he do this once, he did it twice and got around a 30-40% ish tip??
Currently disputing charges as we didn't authorize the actual amounts since he changed the tip amount on us after we signed and he pulled the tablet away. I don't find it hard to believe this place does this to other people.
This seems to be happening at a lot of places in the area as many people have had problems with waiters/waitresses changing tip amounts on transactions and/or bill receipts.
Absolutely wild. Don't come here not worth the stress. Especially if you're like us and wont stand up for yourself...