Jessica H.
Yelp
I honestly feel bad writing such a low review for this place, given the hype around it and how much we were looking forward to it. I put considerable effort into making sure I signed up for email alerts when tickets went on sale, and then immediately stopped what I was doing and bought the tickets the moment they went on sale. I had to switch from my phone, where the times weren't showing up correctly, to my computer to buy the tickets. But I didn't think twice about putting the effort in because I thought my family would be thrilled.
The experience was overall very quick, with poor tasting desserts, poor visibility, and high prices.
I believe tickets were about $17 pp. The whole experience lasted 40 minutes. There is no designated surface lot parking for the shop, and instructions on where to park are hard to find on the website. You end up starting the evening by driving around looking for street parking and praying your car doesn't get towed as this is a largely residential area and parking signs are ambiguous if you are not familiar with the area. It's a stressful start.
Then they line everyone up in the order they arrived, and if you are at the end/back then that is where you remain for all the demonstrations. Doesn't matter if you have kids under 4 feet tall, they will be at the end/back unable to see and no one will change that or rotate for the duration of the show.
The demonstrations are very quick and sometimes hard to follow. There is a powerpoint presentation but again, flashed quickly and sometimes hard to follow "imagine it's the year 2150 and we can only grow 10 crops, so now that you imagine that.....".
The demonstrations each end with a small single bite dessert. These uniformly tasted bad to me. There wasn't a single one that I would elect to eat for "fun" or pay for outside of the novelty that most were flash frozen with liquid nitrogen. If you didn't see the demonstrations and blind taste tested them in a grocery store you'd never buy the product.
The glow room with glowing cotton candy was fun for us and I did appreciate the basically unlimited time in that room. We were left alone with instructions to come out "when you are done" and that was great. I got great pictures of my kids and goofy husband all glowed up. Fun fact, the cotton candy does not just glow under a black light--my husband smeared it all over his eye brows telling me "no one will be able to see it under the regular light". And then had to walk back to the car with bright orange eyebrows.
The sundaes at the end were just too many competing flavors and textures. I would have honestly appreciated an option to have just plain ice cream or a few toppings rather than the 8 toppings of various textures in each of three options: edible paper, freeze dried fruit, chocolate balls, cinnamon, pineapple cream, freeze dried laffy taffy, etc. None of us ate our sundaes. I ended up eating a few bites of my kids in order to not offend the worker/presenter but honestly they made me sick to my stomach. My kids took one bite and left them. These are kids...refusing to eat ice cream.
Overall, it was a night that started stressful, lasted 40 minutes, and included demonstrations we could not see well that ended in treats that did not taste good. If I could go back in time and save that vacation time for something else I would.