Nicole J.
Yelp
We arrived on a Thursday evening. Parking was relatively easy to find. I requested to sit outside as they were other people on the patio and it was decent weather.
The hostess indicated that she needed to clean a table, but we were seated shortly after. There was one other occupied table on the patio when we were seated.
We waited about 10 minutes for our waitress and when she arrived, she apologized for the delay. I remember her name is April because it was the month of April. She took our drink orders and we reviewed the menu. She returned shortly after with our drinks and took our food order. In the meantime, the other table was done with their meal and they paid and left so we were the only ones left on the patio. This is where everything went downhill.
Another server came out and noticed that we were sitting at a table where there was no overhead light so she offered to move us. I appreciated that, so we move to a larger table with better lighting.
About 10 minutes later, our original server, April, poked her head out of the door and noticed we were no longer at the smaller table, but then saw us at the larger table. She then went back inside. She never came back out again to check on us. She never came to see if we got our meals or if we wanted to refill our drinks I honestly think she forgot we were out there.
About 20 minutes later, which we are now 40 minutes into being seated, I finally went inside and asked what was the status of our food. April claimed to be surprised that we hadn't been served yet however, as all server should had she come back to check on us she would've realized that we had not received our food . She apologized profusely and said she would check on it about five minutes later one of our orders showed up about five minutes after that one of the items in my order showed up but they were two of them. I told the server that I had not ordered two and I was afraid to take both because I didn't want to be charged for two so she left one and walked away with the duplicate.
We waited another 10 minutes, April still has not come out to our table and I still did not have the rest of my order so I had to go back inside the restaurant again. APRIL again apologized and claimed she didn't know what was going on and why we didn't have our food so I had to involve the hostess and another server for someone to find my food. At this point I was ready to leave because I was hungry And dissatisfied.
Finally, the remainder of my order arrived. At this point we are about an hour in.
The only saving grace is that the food was absolutely delicious. Really really good. That is the only reason that I would consider giving his place another chance the next time I'm in the area.