Kimpton Alton Hotel

Excellent location with excellent facilities and powerful shower. |Excellent location on Fisherman’s Warf, really close to pier 39 and pier 33 for Alcatraz. Really nice atmosphere with excellent Filipino Restaurant serving Breakfast, lunch and evening meal. Social hour is from 5pm to 6pm daily and is a hive for residents and free beverages is a lovely touch. There is iced water with lemon or grapefruit is available at all times and free tea and coffee is also available in the mornings. Rooms are a very good size and have been recently refurbished with lots of storage however no iron was available in the room. Toiletries were very luxurious and the black out blind made sleeping very comfortable. Bed and pillows were extremely comfortable also. Excellent start to our vacation. Thank you Kimpton Alton.

Getting the location spot-on helps a lot. It’s a short walking distance to Pier 39, then a further short walk to Pier 33 for the Alcatraz cruise. It’s also next to the stops that various public transport offered by Muni, including trams and the historic cable car. This makes moving around to any part of San Francisco so easy. The hotel itself is helmed by friendly and helpful staff. The room offers the best shower with excellent pressure and quick temperature mix. Had a splendid room view of Alcatraz Island. The only issue is the soft bed which isn’t too suited for me but others would appreciate it. The air-conditioning works splendidly. This hotel is a great choice!!

Nice location , steps from fisherman’s wharf. Hotel is clean and thought not super fancy it has a modern minimalist style , I like the style a lot. Everything super convenient in the room and really cool touch is the record player in the rooms - lobby has additional records to check out to listen in your room. They have a social hour with drinks too. Everyone was really nice in the hotel. Vallet is a bit expensive but you’re paying for convenience , location and style . Would stay again!

Just wanted to share my gratitude towards the Alton hotel and its staff! Absolute amazing experience staying here. Every time I walked by the front desk, my family and I was greeted with a warm welcome! Clifford was exceptional and provided great support and answers to whatever we needed. Felt like home! Can't wait to bring my dog along next time||Abaca restaurant was also amazing! The manager was so helpful along with the servers being so attentive. Breakfast was delicious and the variety of pastries satisfied the morning cravings.

We had a great stay at the Kimpton. The location was awesome. One block from Fisherman’s Wharf, and near many bars and restaurants. Clean and nice decor. Staff were super friendly and helpful. We ate at Abaca for breakfast and the food and service were amazing. Only thing that I would say is I wish they would put the coffee out an earlier than 0700. I’m an early riser, especially coming from the east coast. We would definitely recommend this hotel for anyone staying in San Fran.

I was here for a work trip. The room was pretty decent, and the bathroom was very clean & updated. The gym was okay. However I was set up on the first floor right on the street, so it was very difficult to sleep from the headlights and what I think was street cleaning. The curtains weren’t blackout, so they didn’t help and I felt a bit exposed as well. Understandably I couldn’t get a different room because they were fully booked, but there was no offer to make my stay a bit more comfortable — something I’d expect from a 4-star.

We had the most pleasant time at the Alton. ESMERALDA IS THE BEST, as she set the tone at check-in and the delightful experience continued throughout our stay. Thank you to all. I highly recommend this hotel. It is beautiful, very clean, quiet, comfortable and the staff is over-the-top!

Enjoyed a long weekend at the Kimpton Alton Hotel for a family wedding and events. Lovely hotel in a great location with very nice staff. Beds were amazing, not too soft, not too hard just right! Mary was especially kind and accommodating at the front desk. Hotel is an easy walk to Pier 33 for boat to Alcatraz as well as Fisherman’s Wharf. Across from The Codmother Fish & Chips for lunch and around the corner from Hollywood Cafe for breakfast.

I booked 40 rooms with the Alton to host and event for my company and I could not have been happier with my experience. Christian and Mayra were absolutely amazing to work with, same with the entire staff. The location is phenomenal, very walkable to some absolutely amazing places. A lot of my team was visiting SF for the first time, and were so happy when they could look out their window and see the iconic Alcatraz island. The rooms themselves were beautifully furnished, I love the art deco vibe. My team was also particularly excited about the record players in their room and it sounds like the collection they have is top notch. They also have a plant friend program where they will lend you plants during your stay. Additionally, the Alton hosts a happy hour every evening from 5-6pm, and my team LOVED this. Many had not met each other in person, and hosting this happy hour in the lobby made it easy for them to find each other. One final note, the restaurant in the hotel is SO GOOD! Not only do they have amazing cocktails (Ube, Sing King, etc) but the food is delicious. My only potential complaint is that valet parking is pretty spendy for overnight. But there are several overnight parking garages nearby that are very safe, and less expensive. With that said, I really don't have any actual complaints. My experience booking with this hotel was amazing. I could not have asked for a better support team from the Alton.

LOCATION: The location is perfect for a first timer to San Francisco and this is my favorite part about this hotel. It's in close distance to Pier 39 which is a really touristic area of San Francisco. If you brought a car you can leave it parked at the hotel and walk there in 5 minutes. They have cruise lines that will take you to the Golden Gate Bridge and Alcatraz which are a must. you can take a ferry to Sausalito which is really nice. FOOD: Looked busy and popular but it just wasn't what I wanted that day. There are a ton of places you can order from to deliver on DoorDash or Uber Eats. Just make sure you are ready to go downstairs to get it as they are not allowed to use the elevators to take it to your door. However, if you are in to the type of food they serve it looks like it would be a good experience. COST: Room was priced ok. Get ready for all the extra fees. $150 incident each night which they reimburse you for. $70 valet parking (there is no general parking) you can choose to park your car in the nearby parking areas but it was worth the extra $30 for me to leave it at the hotel. $40 daily resort fee which pretty much will give you "free" coffee in the morning and a social drinking hour from 5PM - 6PM when I went they were serving IPAs, wine and I had a warm cider with rum which was really good. I also paid $40 for a 2 hour late check-out. Most of which is pretty standard. PETS: I had to sign a waiver that states if I leave my dog in the room I would have to agree to have someone come in and dog sit for $30 an hour. I didn't even want to find out l, I ended up taking my dog everywhere with me. There's no pet relief areas, you will have to walk a little bit of a distance to find something. I love Kimpton hotels but next time I go to San Francisco I maybe choose another spot just for this reason. They have another kimpton in the area so maybe I will try them. SERVICE: This is why I rated this hotel a 3 of 5. The service was a hit or miss. They answer questions but don't give solutions. Like if I ask "Do you have parking at the hotel" they give a "yes" answer. Really dry responses. Instead of a "you have options 1,2 and 3" type of response. That seemed to be a theme with the staff here. I wanted to explore the city a few more hours on my departure from the hotel and was told to check in my bags even though my car was parked a few feet away from me in the valet area (I can see if from where I was standing). They had about 10 cars in the valet but I was told "they wouldn't want you to put your bags in the car" so I had my bags checked in which was pointless. When I came back from sightseeing I was given my bags that they were holding for me and they had me push out the cart with my bags.. to my car.... in valet lol. Then I get a lecture by a valet person who says I shouldn't be in valet that they take the car out to the front. The only reason I was there is because I was directed to go there. There just seems to be lack of communication within the staff. I even had to go hunt the valet person down. They would say things such as "go ask him he's over there". ROOM: Nothing special at all. I hope you just came to sleep because if you were hoping to relax, unwind, or be impressed by the room you will be disappointed. I always brag about kimpton hotels to my friends, San Diego Kimpton and their New York locations were really amazing. The hotel definitely needs a remodel.

As far as visiting San Francisco goes, at least for me is location! With the Bay area being home to many excellent entertainment venues, this hotel is an excellent place to land. But even more than that, it aligns perfectly with the Kimpton standards and offers those awesomely unique amenities. Two of my favorite amenities here were the daily happy hour and the vinyl records checkout at the desk. Although I felt one of the DJ's had some most unusual music genres selected for happy hour, it is always a great way to start the evening and meet new friends. Cleanliness and customer service are clearly a priority, it is nice to stay in a clean and odorless atmosphere. The Fillipino restaurant within the hotel seemed a bit specific, but there are plenty of others within a short walk. The snack bar also offered some wonderful options for drinks and snacks. With the valet costs in SF being outrageously high, utilizing Uber was a much better option. Cheers!

I had an amazing experience here. Location couldn't be more convenient and walking distance to many tourist destinations. I was able to check in 3 hours early. The lobby is cozy and there's an amazing restaurant inside. Received a complimentary bottle of wine upon arrival, & 2 water bottles per day. Staff was very friendly and helpful. Our room was very comfortable and clean. Valet is expensive, and although there are cheaper options that are super close by... I would recommend valet. You're paying for the security and peace of mind knowing that your vehicle is in safe hands. I would 100% recommend this place and would most definitely return.

Great location! Rooms are comfortable and spacious. Nice amenities like the complimentary cocktail hour, record players in the rooms, coffee bar and fruit infused water in the lobby. Front desk staff was helpful and professional.

8/1/2023 Arrived around 12:15, but had to check back after 1pm to see if rooms were available. Pulled up on the street side where valet was. Walked around the corner to check in, and left the bags with bell desk. After eating lunch, tried calling to see about the rooms, but was on hold forever.. Walked back and was able to get a room. Location is great if you've never been to all the tourist spots, wharf and Ghirardelli's square..

My actual office is in San Francisco so about twice a year I have to fly in to SF. I was tired of the downtown hotels the office was booking so I decided to see what the Kimpton offered. I have already stayed at 2 other location in SF, so I knew I liked this hotel chain. Most of their hotels do some kind of happy hour and they give you credits to use for hotel amenities. I LOVED this location. First, it was bright. With my other hotels, the light was blocked by the other building so it was dark. Second, I love the idea of a record player in my room! They give you records but you can go down to the lobby and get more from their library. Third, it was January so their happy hour included not just wind, but hot chocolate and cider (which you could also spike.) I was just at a conference in Nashville and highly recommended this location to colleagues visiting the city next year. I look forward to my next visit.

The girlfriend booked a room for the NY weekend and although it was a bit pricey we ended up enjoying the hotel more than expected. Like all Kimptons, it had the complimentary drinks for happy hour & coffee. Abacca, their restaurant & bar, was decked out to ring in the NY for those who did not want to be out & about. I feel that i must rave about the shower pressure. It was the best shower of 2023, hell, and 2022 for that matter, and a spectacular way to start off 2024. The girlfriend was skeptical until it was her turn & she didn't want to get out until i threatened to report her water waste to Mayor London Breed's office. The girlfriend loved the bed & the pillows. She said she had the best sleep in weeks. I told her the booze likely helped a whole lot too

Quite pleased with our stay here during Father's Day Weekend. Super clean hotel, fantastic amenities, super helpful staff, great location. Highly recommend. Here's a breakdown of experience. Check In/Check out: If you arrive earlier than check in time or leaving later than check out, you can store you bags with them to hold while you stroll around town. Location: Centrally located between Ghirardelli Square and Pier 39. Walking distance is about 5-7 minutes either direction. Tons of souvenir shops and restaurants nearby. Love that everything is super walkable. Parking: Valet only. Price ranges from $35-$65, but I snagged an awesome deal through Travelzoo. Tip: you have in/out access to their parking until 6pm the day you check out. Amenities: Coffee and tea service every morning in the lobby. They also have in-room Nespresso machines by request. (Nespresso coffee is the BEST). My favorite touch was the complimentary wine and beer during social hour everyday between 5-6:00pm. Score! Each room is equipped with a record player and you can "rent" up to 3 records from their library. One last amenity that I thought was cool but didn't get to use was their complimentary bikes and scooters for kiddos.

As IHG members we like to stay at Kimpton hotels. We decided to stay here for two weeks because of the good location. Hotel itself is very cozy and stylish but so tiny. Pros: Great and safe location in the heart of fishermen's wharf, many restaurants and attractions within walking distance or short Uber rides. Very spacious and functional room with lots spaces for storage. Our two weeks stay was not a short trip so I had so many stuffs with me. That vanity table was fantastic! Espresso machine was super convenient for waking me up everyday. In room yoga mat was great to do Pilates daily! Daily tea and coffee in the mornings, social hour with wines, beers and grape juices in the lobby. It provided enough refreshments for our stay! Staff was friendly and accommodating, housekeeping was consistently good. They always thanked me for tips, does nobody tip hotel housekeeping anymore?! Cons: No room service, on site restaurant doesn't serve food all day everyday. The gym was very small. Some front desk was bit challenging to work with. Down pillows were extremely soft and low. No views at any rooms of this hotel, they are all blocked by buildings and parking lots. The good things outweigh the bad things for me at this hotel, so we would stay here again! Ps. Daily taxes on tourism and occupancy! Yikes! Valet prices are outrageous plus taxes!

Not a good Kimpton hotel. Staff was rude. Majority of them. Terrible attitude. I get it a lot of guests are difficult to deal with and some are downright mean... but you are in the hospitality industry. You should treat your guests right regardless. Start with kindness at a basic level and if someone is rude THEN switch your dynamic. My husband and I are very easy going and polite always go with the flow and every time we had a question of anytime we got treated like garbage. Room had makeup stains on the bathroom door. Tub looked dirty. Room was small. Restaurant too busy to even go to the whole time. There's plenty of hotels out there. Go somewhere where they treat you better. On a positive note. Their valet company was very helpful and always held the door. I'm surprised because I typically love all Kimpton hotels. Oh well. Lesson learned. Also, beware of fake reviews on here to save face.

Made reservations at Kimpton Alton Hotel as I was visiting San Francisco for the holidays and wanted to do all the touristy things as this place is near Fisherman's Wharf. My flight arrived early in the day at 11:30, but check-in wasn't until 3pm. So I gave my number to reception to contact me when my room was ready. Issue #1 - After coming back from lunch at 1pm I checked and the room was still not ready. So I waited in the lobby. A few minutes later I noticed someone checking in and they were extremely friendly with the desk clerk, speaking in a foreign language with the clerk. Then 30 minutes later another person initially was told their room was not ready, but that reception would switch them with another room that was ready. Then I saw the same thing happened again with another man. I was FRUSTRATED! I went up to reception and asked if my room was ready. Sure enough it was! No call to let me know, and most likely they gave my room to someone else an hour earlier. Issue #2 - I saw the bell man, Paul, and asked him to get my bags. He had a luggage cart and was about to go up the elevator. He told me to WAIT instead of getting my bags. A few minutes later he returns, gets my bags out of a room next to the elevator hands it to me and sticks his hand out for a TIP. How RUDE of him! He didn't even take my bags to the room and had a bad attitude. Overall service sucks here! There is also a $35 resort fee here which covers morning coffee and a 5pm to 6pm happy hour. Parking is $65 a night here and for larger vehicles it's $85.

Fantastic overall experience. Exceptionally friendly staff at check in, and the desk staff were amazing every time I interacted with them. Hotel was spotless. Room was clean and had everything we needed. The ability to bring a plant up to the room was fun. The restaurant in the hotel is very good - we had an amazing no-kids late night cocktails and desert there at the bar and everything was tasty and folks were very friendly. No issues with noise, the soaps in the bathroom smelled amazing and the location was perfect for my family as we love to walk places. In and Out is two blocks away - huge win with the kids. Highly recommend!

Located at the Fisherman's Wharf, the Kimpton Alton Hotel is a great choice! Good for a weekend getaway or even a business trip. Check-in was easy peasy. There is complimentary happy hour every evening with red or white wine. The bedrooms are a nice size. My only "complaint" would be the size of the gym. It's super small, which made it difficult to do any sort of HIIT workout if there were more than 2 people. They also offer different social events in the evening. There was poetry night on one evening -- very nice. You are paying for location and quality. Very good choice.

The husband booked our San Francisco stay at this hotel during Easter weekend because he thought it would be an ideal location for our touristy needs. Thankfully he was correct in his assessment. So we had kiddo with us, and he is how do you say . . . kind of a whiner when it comes to walks, but this was hotel wasn't too far from Fisherman's Wharf and all its attractions, so it worked out pretty darn perfectly. Although we ended up Ubering a few times, I found the close proximity to Chinatown also pretty great. As for the hotel itself, this Kimpton Alton is indeed nicer than our usual Holiday Inn. Everything felt more "upscale" and there was definitely more of a thoughtful aesthetic feel to the furniture and decor. There is no free breakfast, but it does house a rather delightful-seeming restaurant Abaca - which we didn't get a chance to try, but it seemed very busy throughout the day. I think there was short "happy hour" in the lobby, wherein we had a couple meh wines, but you know, they're complimentary, so what do you expect? There is a little marketplace cubby in the hotel, where you can purchase other beverages. The husband took full advantage of that because of the convenience factor. The fitness center at this hotel is rather small, as you would expect for a smaller hotel, but guess what - there's a Peloton Bike! I think there might have been two . . . can't quite remember, but as a Peloton Bike fanatic, I was quite pleased. Lastly, as much as I hate to admit it, my kiddo threw up the first night of our stay here. We tried to contain it as much as we could, but needed to request all new bedding for one of the beds and the staff promptly responded to our request. So overall, a pretty darn pleasant stay and I wouldn't mind staying here the next time we visit San Francisco!

This hotel is our favorite hotel in sf because of its location to pier 39, comfortable and spacious rooms with a view, and it houses the yummiest elevated Filipino cuisine in the US "ABACA". Our favorite room is on the 5th floor. The customer service at this hotel is top quality. it feels like a kid friendly luxury hotel. we will be back again and again and again. ps. it's right across the street to the f line and other muni lines.

You really are paying for the location if you decide to stay here. It's a 20 minute walk to Chinatown and 5-10 min walk to fisherman's wharf. Prices are not cheap and you have to pay for parking. There is no self parking and the rate for regular vehicle is $65 per day and for oversized vehicles $85 per day. On top of that they charge administrative fees and valet parking tax lol. Lots of tax and no matter where you dine there is a sf mandate charge, I'm assuming it has something to do with Covid. Our stay was great and the front desk was helpful. We forgot our contact lens case and solution and the front desk brought it right up with no problems and no extra charge. There is cocktail happy hour everyday from 5-6 pm and free coffee and hot chocolate starting at 7 am and I believe ends at 11 am. There is also a $30 credit to be used towards the bodega (snack bar) which was pretty cool. Lots of variety and you can even purchase toiletries( shampoo, conditioner, body wash) on-site or even a bathrobe! The downfall of the trip... we had our car window smashed and broken into and our valet claim ticket was stolen. We were concerned that whoever has our claim ticket can come and get the car and drive off with it. But the valet guys informed us that he will not give the car keys to anybody except my husband and I. Because there are different shifts, one of the valet guys said he will inform the team about this. It was nice to know they were watching out as well since they would be responsible if something bad did happen. I don't know if I would stay here again if I do come back to visit sf in the future, but it is a nice hotel! I do wish for the price they provided free breakfast

Ok visit except that they lost my shirt and didn't really care after I complained 4-5 times then just told me "oh well, it's gone, nothing can be done"

Stayed here over Labor Day Weekend & had a BLAST!!!! To name just a few highlights- complimentary coffee & tea at 7am AND complimentary beer & wine during happy hour at 5pm. OH AND ITS DOG FRIENDLY! I'm in love. Room & hotel were very clean. Everywhere I walked it smelled so nice! And the staff were amazing & polite. AMENITIES & DETAILS -WALKABLE to Lombard St, Fisherman Wharf, Ghirardelli. Longer walks to Chinatown & Union Square but it was doable for us since we all wore sneakers. Great location!!! -Starbucks, CVS, Walgreens walkable -on site restaurant -complimentary items available if you forgot something like a toothbrush! -valet parking only at around $65 per night. We couldn't find anything cheaper nearby so we just had to do it. SF parking is soooooo expensive! -it was easy to request the valet being your car via phone & they gave you an ETA too. So convenient! PET FRIENDLY (at no extra cost!!) Their official motto is that they welcome any pet that can fit through its doors! SWEET. Dog beds, bowls, etc can be set up in your room per request. They told me they had 3 different sized beds for pets. Wow. The attention to detail amazed me. When we got to our room, they had put the 2 dog beds side by side for our dogs. It was so cute! They also got Alton bandanas...OMG. Cannot say enough good things about how dog friendly they are! I'm a fan for life! It was so easy to walk my dog around the block or to a nearby park for potty breaks. You can also take your dog on walks to Fisherman's wharf which is like 1 block away. Definitely going to stay here again & will look for Kimpton hotels during my next trip!

Disappointing to the point of frustrating is the only way to describe our experience at this hotel. First the positives - we really wanted to like it. The location is great and the hotel has a very unique almost chic (but teetering on dated) feel. The restaurant / bar is also very nice. Unfortunately, that is it for the positive. The room review is very neutral. Not bad but definitely not great. The rooms are small and don't pay for anything premium as there is nothing premium taking place. the location of our room was terrible. The hotel is only 5 stories with one side on a major street. We paid extra for a premium room and we were still on that side with so much noise it was extremely difficult to sleep and impossible after 4:30am. This is made worse by the very high price point of the hotel. Besides the restaurant, the other common amenities are below average with a workout room that really looks more like a home gym than what you would expect to find in a upscale boutique hotel. With the old feel and basic level of cleanliness, amenities and service, it is way over priced.

The family and I spent two nights at the Kimpton Alton Hotel this past week. It was our first time staying in the Fisherman's Wharf area. Usually we find we stay in Nob Hill or the Financial District. The Alton used to be a Holiday Inn if you can believe it and delicately doesn't look like one now. This hotel is the perfect location to use as a home base for all your San Francisco adventures. It is about a block from Fisherman's Wharf, two blocks from Pier 39, two blocks from Ghirardelli Square and the Maritime Museum. The beginning/end of the Powell-Hyde Cable Car Line is about two blocks away as well. Not to mention, it is very close to various bus stops and the start of the F Market Street tram. There are also a ton of restaurants. The decor of the Alton is very modern with some earth tones thrown in for texture. Like many modern hotels the environment is very sterile. The entrance to the hotel is located off of Jones Street. I have to say that it is one of the smallest hotel entrances I've seen. Just one large wide door so if you're brining your steamer trunk, you may want to think twice. The front desk is very small and there is restaurant and bar called Abaca located in the lobby. We didn't partake of its culinary offerings or indulge in its adult beverages, however; it gets four stars on Yelp which is really good considering it is located in a hotel. At 7 a.m. complimentary coffee, tea, and hot coco are offered in the lobby. The coffee is really good. At 5 p.m. complimentary beer and wine is offered. There is also plenty of seating in the lobby to enjoy your beverage. We were assigned room 437 which had a sweeping view of the maintenance area of the hotel. We could also see into the rooms of our fellow hotel guests so if you're concerned about privacy, keep the shade down. The decor of our room was like the rest of the hotel. It came with a record player and some albums. The bathroom was small, but had a large shower which was wonderful. The bed was also very comfortable. Overall, the room was very clean. Self parking isn't available. Valet will set you back $75 plus tax PER DAY. I suggest parking two bocks away at the North Point Center parking garage which is only $35 per day.

Perfect location if you want to bike the ward or ocean/ bay walk to Ft Mason. Take a moment to catch a view of the swimmers in the freezing waters Bike shops along the walk and the Kimpton even provides courtesy bikes )a couple in the property) Careful for signs across the street if parking Be sure to read as sweep day will bring tow trucks. Front seat courteous and prompt at retrieving reservations and getting you settled. Always a good night sleep !

Came here as it was a sponsored hotel for the Kaiser SF half marathon. The hotel was not hard to find but keep in mind that the entrance is small and there is no drive way only the meter curb right in front. It was busy our weekend so the front was lined with cars blocking the small valet signs and we had to make several loops until we realize that was where we valet our car. The parking is $65 and there is an additional $9.10 in tax so not cheap. On check out day the valet pulled our car automatically to the front and got calls to get the car even though we were not ready yet (see below why). The hotel itself is nice- check in is easy since you can do online and just pick up keeps. There is a beer, wine, grape juice reception between 5-6pm with a dj. You get a $10 bodega credit so the kids each got some candy and was happy. The Abaca restaurant is right downstairs and has good reviews even though we did not get to try it. Our room was a decent size and the beds were comfy. The room was dark even when all the lights were on. We faced the rooftop garden terrace which was nice. There is a small fridge for drinks but will not fit regular take out boxes. Shower has good water pressure. Location is also great- walking distance to lots of places to eat and browse. On the day the race they had coffee, hot chocolate, banana, apple, and oatmeal which is nice. The hotel does not track who is staying for the run so the 7AM bus was full and another bus had to be called. Apparently there were issues with the 6:20AM bus pick up where the driver was lost. Both drop off and pick ups are half mile from start/finish line. The pick up was super frustrating- post race you are wet and cold- had to wait 15 minutes in the cold before the bus arrived and another 25 min on the bus to wait for other passengers to fill it up. Then it is a 25 minutes drive to hotel so by that time it was way past noon and my room key would not work. Got back at 12:20pm and we had courtesy later check out at 12:30pm so had to rush to shower and leave. If I had know it would take 1 hour to get back- I would have ubered. Better yet better to stay somewhere closer to the race.

Went to the restaurant. It has Filipino food and a lovely decor. Also had a variety of food choices. Very tasty . Very unique. Hotel very pretty.

The location is perfect and has easy access to all the attractions we wanted to visit around Fisherman's Wharf. The staff were incredibly friendly and went out of their way to make our stay memorable. The happy hour was a fantastic bonus, allowing us to unwind and enjoy some great drinks. The rooms were lovely, spacious, and well-appointed. Have stayed a few places in San Francisco now and this ranks as our favorite.

This is a nice hotel by fisherman's wharf. Clean not too noisy and fairly good service. Not sure what those extra daily charges are for but we were told that we could get some snacks to offset them. In the morning there's free coffee and tea in the lobby but there was so many people lining up and dashing together that it was almost impossible to get any. The location is very convenient and the restaurant is all right. Interesting place.

Kimpton Alton Hotel (KAH) is conveniently located by the fisherman wharf. If your looking for weekend gateway, KAH is the perfect place. Check-in was a breeze. Room was ready at 3PM. Checkout is 12PM. Complimentary rental bikes and scooter was a great way to enjoy the view of the Golden Gate Bridge. Complimentary coffee and hot chocolate starting at 7AM, just go to the restaurant and ask for your complimentary coffee. The room was clean and bed was very comfortable. There is a small fridge and flat screen tv. Here are my tips for parking. Hotel does provide valet parking but expect to pay. Street parking near fisherman whalf is metered and enforce Monday-Sunday 9AM-7PM. If you park a little further away, meter is enforce Monday-Saturday 9AM-7PM. I was able to park at Leavenworth St/North Point St which was non-meter, 2hr parking Monday-Sat 9AM-7PM, which was 5min walk to the hotel. Please don't give thiefs any reason to break into your car. Make sure you leave interior of car empty.

I have stayed at many Kimpton properties, and this one is one of my favorites. The front desk, management, valet, and restaurant staff are all so friendly and welcoming. My daughter felt so special as they had a bunch of fun treats she enjoyed. The attention to detail- daily waters for the room, complimentary happy hour, coffee/tea bar in the mornings, and a welcome letter with a snack set up in the room - were all amazing touches. The restaurant on site has fantastic Filipino food. You also can't beat the proximity to Pier 39! Rooms are always clean and well kept. A great place to stay in SF!

Too expensive. Room small . Lobby small . Restaurent congested. Record player in the room which nobody is ever going to use. Good location.

For us, overall we enjoyed our visit to Kimpton Alton Hotel. I will say however that when we were being dropped off, our Lyft driver had a hard time finding a drop off point, as when the passenger loading zones are blocked, it's difficult to tell where the entrance is. Once we entered the hotel, check in was super simple and quick and we stopped in to pick up some snacks and drinks at their 'bodega', which is essentially just an expensive snack counter you can stop by to choose snacks you can take to reception and have charged to your room. The rooms don't come with coffee machines (though they are available on request) but coffee is served in the mornings. Decaf and regular are available, as well as honey, raw sugar, fake sugar, hot water and three different teas. Free wine and beer are served from 5-6pm each day and although the wine isn't very high quality, the beer (per the honey) was fairly nice. They also have a DJ in the evenings as well as a record library you can choose from for the record player in your room. Abaca restaurant is also located in the lobby and is a tasty (although pricy) option for breakfast and dinner. Our room (5th floor) had a nice working desk area, but also had a plush velvet chair that was similar to the velvet headboard, which I wasn't the biggest fan of since the hotel allows pets. I did also want to mention that at certain times something was being used in one of the maintenance rooms (not close to our room) that I was seriously allergic to. Even through the mask, I could barely stand it (though like usual, the honey didn't pick up a smell at all), so if you have allergies, this is probably not your place. However, all things considered, we would stay at the Kimpton Alton Hotel again.

Stayed here with my family a month ago for 3 nights. It is a little hard to find so keep an eye out. I didn't drive so I wasn't paying attention on how to find it exactly but it isn't impossible lol. The valet people are really nice, professional and fast. The front desk people are also really polite and nice. We got 2 rooms, they were modern, clean, roomy and I liked that it was fully stocked with shampoo, conditioner, body wash, lotion, hand soaps, more than we even needed. Other hotels tend to cheap out. I think they even provided water bottles for free. There were record players in each room too, it looked cool but I didn't know how to use it lol. Beds were really comfortable as well. Location can't be beat. Walking distance to everything touristy right across the street or down the street. I normally don't stay in the city when visiting Norcal but did this time because my family wanted to. However, if I were to ever have to stay in the city again, it would be here.

This review is for their lobby and restrooms only. We recently dined at Abacá as the restaurant is located inside the Alton Hotel (formerly Holiday Inn until rebranded and spruced up; owned by same parent co., IHG® (InterContinental Hotels Group)). The lobby is very comfortable and the restrooms clean.

Nice pet friendly place. Stayed here during pride. Happy hour was limited in drinks but it was a nice addition. Cozy place to stay. Would stay again to be close to the warf. Area feels safe; not a lot of sketchy people roaming around. Parking price not included. Couldn't fine nearby parking garages so we had to opt for the hotels pricing which I believe was about 75 dollars 24hr.

Great boutique hotel right by the wharf. My favorite parts of my stay at the Kimpton Alton Hotel was the happy hour from 5-6PM with complimentary house wine, playing some old school classics on the record player provided in each room, and the awesome korean restaurant literally across the street. The hotel had additional records at the front desk that can be checked out for free, had a mix of old and new vinyls! The Kimpton is part of IHG so I was able to use some IGH points for my stay here as well, WINNING! The location was amazing for the price, a brisk walk to lots of the piers and great eats! The walls were thin so you could hear the neighbors, but otherwise, great location and price!!!

Our actual stay was pleasant enough - but booking/checkout was super frustrating and disappointing. I booked the room with over 200,000 IHG points...yet we still somehow ended up being charged $445. Firstly, there was an "amenity fee" (aka resort fee) that was apparently not included when I booked. Maybe I missed some fine print on that - it certainly wasn't made very clear at all. Whatever. The real frustration is that Kimpton Alton essentially lists parking as included with the amenity fee - the actual language on the reservation is "parking until 6pm on the day you checkout". We were denied this benefit and had to pay an additional $60 a night. If parking is not actually included then they need to change this language because it is going to confuse a LOT of people. The front desk told me it literally means we get a few extra hours of parking after we check out - lol. (I later read someone the language and asked what they thought it meant - they, too, agreed it sounds like parking is included for the duration of the stay.) The front desk staff weren't all that nice about it either when I inquired about this at checkout. Well...we won't be staying here again. Unfortunately this has tarnished IHG's reputation pretty bad for me too - I'm gonna be pretty skeptical of staying at IHG properties going forward if this sort of shady behavior is the norm. Shame on you guys.

I live in the Bay Area but ended up staying here for a girls weekend and was pleasantly surprised. The kimpton is on standards with other kimpton hotels I've stayed at. They have the usual amenities. Free bikes and scooters to rent and wine hour (sometimes with a DJ) in the lobby. The entrance to the hotel is a weird side door with not a lot of signage. When I arrived Thursday the valet was not out front so I didn't even know it was the front door. The main entrance is being used by valet to store cars so you can walk through it but can not drive through it. Check in was easy. I did mine online and picked up the keys at the front desk. I'm not sure if they put everyone staying on the fourth floor but it was consistently very busy on our floor. I paid with a credit card so the pending hold wasn't a big deal but if you're using debt, be aware they hold a decent amount for your stay. My room rate got adjusted after I booked the room but they still held the original amount for the stay. The room was a good size. It had a record player if you wanted to use it and records to rent in the lobby. The toiletries in the shower were full sized and they offered other things if you forgot. One of the towels in the bathroom did have questionable hairs on it so make sure to double check. The room also came with an umbrella and yoga mat. We used the gym a few times when there but it took a few times to actually be able able to use it. The small gym was pretty packed the first few tries I went. They have three peloton bikes. Two treadmills and weights. Pretty decent equipment for a hotel gym. The hotel lobby also has a restaurant and bar. They serve coffee in the morning too. Nothing too major with our stay but some parts of the walls were thin. At times we could hear people laughing and the sound of someone's toilet flushing through the walls.

Please disregard the first review. The place had little issues but people came through and assure us they well take care of us and they did. Anyway, Emily (GM) at the hotel took care of everything and we are looking forward to going back! Thabk you Emily

Loved the aesthetic of the hotel. On check in, we were greeted by the nicest Filipino Tito! They allow pets to stay for free and even gave us a 20$ credit that we were able to get dog treats and human treats with. The room was spacious and clean and PERFECTLY located across fishers wharf! Everything was within walking distance which made everything super convenient. We paid an arm and a leg for the valet (very common in SF) but the valet employees were all super nice and didn't hate us for coming in and out multiple times. It takes some time for them to get your car and bring it to the front because the parking lot is further away, so keep in mind. But they do ask that you text them 15 mins beforehand we enjoyed our stay and my sister in law loved playing with the CD player they had in the room!

Excellent hotel, great room, tremendous staff. Loved the happy hour and free coffee in the lobby. Location is perfect between Fisherman's Wharf and North Beach (old Italian neighborhood) with great food options.

Great spot! Cute hotel with nice rooms. Everything about it was just right! Happy hour daily from 5-6pm, coffee in the am. Great restaurant next door! Hotel provided Nespresso machine, fridge, great toiletries, yoga mat, hair drier, clothes steamer... great snacks and water upon arrival. Record player and records to borrow! All amazing.

We stayed here for two nights at the end of our vacation. The hotel is beautiful. Front desk staff was informative and helpful. Our room was so pretty and comfortable! The location can't be beat--close to fisherman's wharf but not smack dab in all of the commotion. Valet staff was excellent. I can't wait to go back here! Highly recommend!

Absolutely best hotel in San Francisco. There was not one associate in this hotel that didn't say hi to us! The valet staff was always there to greet us or open the door. The front desk team was impeccable!! We had the privilege of meeting Mary! Mary had top notch customer service! Can't tell you how much we enjoyed chatting with her. She greeted us and asked us how our day was going and made sure that we were happy at all times. When we checked in the team had an irate guest and they handled them professionally and with courtesy. I wish travelers would read the fine print on reservations.. yes you will have to pay for parking, yes you will have to pay a resort fee.. do not use a debit card at check in.. it will authorize you for the room, tax , resort fee plus an incidental fee and if it a debit card it will be held until 5 day after you leave! Don't book on a 3rd party website and expect your getting a suite with a king bed and views! It doesn't work like that!! Anyways.. I can ramble for hours on common courtesy but I'll keep reviewing.. the housekeeping staff was always so nice! Good mornings and good evenings. Coffee in the mornings and wine in the evening all complimentary. There's a $10 room credit from the mini mart they got. We were there for 6 nights and honestly no need to have room cleanings every morning but if you do please tip your cleaners. We were able to get a few Filipino breakfast pastries from Abaca and they were delicious. The food smelled amazing. Overall it was a great stay. Can't wait to go back

Saved my vacation when my gf picked a horrible hotel. I chose this one after one night at the other location and was the best decision we made during our trip.

A Pet Friendly Hotel was key in our decision in booking this place. The No extra pet fee sealed the deal! The staff is very welcoming and it's a great atmosphere. You have happy hour complimentary drinks free of charge for 1 hour. Daily Complimentary snacks under a certain limit. The rooms are clean and the beds are comfortable to sleep in. The hotel is local walking distance to Boudin Bakery & Ghirardelli. Very satisfied with our choice

When I checked in they couldn't find my reservation and it took them an hour to find it even though I paid in advance. The manager was not kind nor accommodating and refused to take responsibility even though it was their error. Always better to be kind

I am 40 years old and I have never listened to Fleetwood Mac on Vinyl until my stay at the Kimpton Alton Hotel last week. Dancing around my tastefully decorated room to the excellent sound quality of the Victrola was a relaxing way to wind down after an eventful day in the bay. Kimpton is always my go-to when looking for hotels because of their superlative pet policy. They allow any pet no matter their size, weight, or breed, all at no extra charge. If your pet fits through the door, they will welcome them in. That is so rare amongst hotels and I greatly appreciate it! I will admit that I have had issues with other two Kimptons in SF but I have stayed in many others out of state and out of the country and they are typically lovely. This new Kimpton will be my go-to in SF from now on. I was surprised to see this location had opened last summer, because when I arrived, it was clear there is still some construction going on. I was also concerned when I saw a sign on entry (and throughout the hotel) that read "Please be advised Alton Hotel is currently under fire watch due to construction related activities." I am not sure of the background of these signs but when I arrived to my floor, there was a thick smoky smell and not like that of cigarettes; however the room itself was free of any odor. The staff are all incredibly friendly and helpful. I was able to check in immediately and customer service was excellent throughout my stay. They have complimentary wine in the lobby at 5, which we saw but didn't partake in and staff assisted me in borrowing records to listen to in my room and helping me locate a place close by to take my pup to relieve herself. They also brought up a small bed, food and water bowls and a few complimentary waste bags. For any pet parents looking to stay here Joseph Conrad Square is just over a block to the west of the hotel at Beach/Leavenworth and is a small but convenient green space that will work perfectly for potty time. Also, while I am discussing locations, the location of the hotel is perfect. I have stayed at three adjacent locations, but at the Alton you are practically across the street from the Wharf and you need but cross the street to grab a souvenir or some yummy food truck dishes. A 5 minute stroll will put you on the piers surrounded by people and music. There is still a strict mask policy in effect at the hotel and there are signs advising you not to get into the elevator with anyone other than someone in your party, which I love and despite being there on the weekend, we never had issues waiting for an elevator. As I said early on, I liked the décor in our room and the bed was very comfy. There was no tub but a decent sized shower. Noise from the street was minimal. Our view consisted of the restaurant attached to the hotel we stayed at last time, so if at all possible I would request a room on the north side of the hotel in the hopes you can see the water. There was a small fridge inside a cabinet but there appeared to be some water marks under it and we noticed water pooling underneath after turning it on, so we didn't really use it. Because of that I required ice, however I walked the entire floor before finally asking a staff member where it was located. As usual they were incredibly nice, but even they weren't completely sure as to it it's location and when we passed an unmarked door they knocked on it and looked at me with a shrug before opening it and turning the light on. It was a little funny but honestly, even though there is a window in the door, with no signage and automatic lights that shut off with no activity it is difficult to tell there is an ice machine inside. Be advised when you book that there are extra costs you need to consider. Parking is valet only and costs $62 a day + 14% tax and tip. If your car is "oversized" the cost is $72 + tax. There is also a Guest Amenity Fee of $30 ($34.94 with tax) which covers your wifi and record borrowing but personally the wifi was quite spotty for me. Still, as I said earlier, this will probably be the place I stay when SF as long as I have my little pup with me .Overall we enjoyed our stay and will most likely be back soon. I hope they get their construction finished and doors marked and next time I will spring for a suite but as for this visit, in the words of Stevie Nicks "love is only one fine star away".....

I have called at least 10 times at this hotel. Either nobody answers the phone or I am immediately placed on hold then hung up on. I was hoping to stay at this hotel but 1) the website continuously gives errors when trying to book online and am told to call the hotel directly, and 2) nobody will take my call at the hotel! This is a joke, I am not even able to get through to anyone to make a reservation. If this is an indication of what the service is like at this hotel then perhaps it is best I am unable to make a reservation.

This location CANNOT be beat! You're right at Fisherman's Wharf, so there's a lot to eat and see within walking distance. We walked to Lombard Street and to Fisherman's Wharf very easily. One day, we even ventured to Chinatown which was about a 30 min walk or so. Not bad. Parking in SF is a huge pain, so we walked a lot. FYI parking at the hotel is $65 a night. VERY PRICEY but we didn't find any cheaper alternatives. Some cars parked on the street overnight a few blocks down from us had their windows smashed. We saw this happen to 2 different cars, 2 nights in a row. It's pretty common in SF apparently. Parking here is valet only. You text a number to get your car brought to you. It ranged from taking 5-10 min to 25 min. Depends on where they parked your car. Staff were very pleasant. Every night, they have a complimentary happy hour starting at 5pm. It is so nice to lounge around and enjoy some drinks. Love that. This hotel is also dog friendly. Let them know in advance and they can set up your room with a dog bed and dog bowl. They gave us a complimentary ball and Alton bandana! Such a sweet touch! Because dogs are family too! If you forget a toothbrush, lint roller, etc. the front desk can give you it, all complimentary. There's a full list of items available in the room. Attention to detail was 10/10. Definitely would recommend this hotel to anyone!

Great location within walking distance to the Marina Green, Pier 39 and Columbus Ave. We really enjoyed the manager's happy hour reception in their comfortable lobby area that included some tasty wine and beer with great background DJ music. We met some great people there each night. The staff members were very friendly and accommodating.

I was chased around the entire hotel by an a severely intoxicated man, with no intervention by the staff. Not one staff member or bystander would intervene. The police had to be called, which was in my favor as many fellow patrons witnessed, and attested to. I was chased through the lobby, through the restaurant, held against my will in the elevator, all of which lasted more than an hour. As a single, professional female traveling I have never been so emotionally traumatized and publicly mortified by such an incident and 4 star hotel. Do not take stay here if you are a female. Absolutely disgusted by this facility and their handling of the situation. I have footage of the whole event which I will be updating to the post. I tried to get a refund on my cards, speak to a manger, and I've received no response. I am looking for resolution at this time before pursuing litigation. Will update shortly.