Maya S.
Yelp
HORRIBLE, horrible service! We made a reservation last evening for my friend's birthday. We were going to go at 8:30, but they close at 9:30pm, and requested we make our reservation at 8pm to give us plenty of time to eat.
We arrive and first thing we're greeted with on this 95 degree day is a dining room thats at least 85 degrees. Full of people, they seat us when our party is all accounted for. I understand the a/c could have went out, not their fault, but it still was an unpleasant surprise nonetheless.
We are seated and are served waters by someone other than our waitress. - By the way, we are all workers of the food industry ourselves and conducted ourselves politely and respectfully. - Our waitress was completely disrespectful and her attitude was uncalled for. She was mean and annoyed with us the whole time for simply sitting at the table. "What do you want?" was the first thing she said to us. We didn't know if she meant drinks, appetizers, entrees... all of it? We had just sat down. And then of course, she was ticked off that we were still looking at the menu when we had literally just scanned the QR code to view the menu. Regardless of that fact, we really didn't take that long to make our decisions, considering she was rushing us and staring daggers into our souls to get on with it.
Pretty much the entire night she was avoiding our table, left us with no water, would walk by us and report back to her fellow coworkers and they'd all look and talk about us for some reason. When she would come by it was to rush the meat cooking and to toss it around. AND she was literally turning the grill down every time she walked by, to the point where we had to turn the flame back up ourselves because our meat wasn't cooking. When she noticed, she said "Can I turn this off now? Are you done yet?"
If I had a dollar for every time we said thank you to her.
We asked for ice cream for my friends birthday. It's funny because they were trying to rush us out of there, yet she took a million years to bring out the ice cream. And when she brought it out, she slammed them on the table passive aggressively in the middle of us having a conversation. It was literally 8:50 at this point. 40 minutes till close, not ordering any more food. Chill out babe.
But the cherry on top, was the TIP. THE FORCED TIP. They take a 20% tip from parties of 5 or more. Our party was of exactly 5 people who asked of nothing and not only tolerated the blatant disrespect, but thanked her for whatever she did do. THEN, it asks for an additional tip on top of the first tip!!! I too have a job where I rely on tips. But it's the fact that she knowingly chose to be so rude to us, because she was already getting a 20% tip from us. So, why be nice if you don't have to? They're gonna tip you anyways!!
Completely messed up. I tip everywhere I go, and even with this experience, I was still going to tip. But most definitely not 20% to be treated like crap.
Food was pretty good, portions were small.