Kossar's Bagels & Bialys (UWS)

I am absolutely appalled by my latest experience at Kossar’s Bagels & Bialys. I have always enjoyed coming here, but after today, I am beyond disappointed. I walked in, as I often do, to order my usual half-dozen bagels. I clearly stated that I wanted three everything bagels and three raisin bagels. However, as the employee started bagging my order, I noticed he was grabbing sesame bagels instead. When I asked him to confirm what he was packing, he told me, "Three everything, three sesame, and a raisin." That was NOT what I ordered. I had to repeat myself to ensure he got it right. I paid and left, only to discover that one of my bagels was burnt—which is simply unacceptable. And to make matters worse, I was not given the free bagel per the store promotion with the order of half a dozen bagels. This is not the level of service I expect from a place I’ve trusted. I don’t know what has changed, but this was incredibly disappointing. I truly hope management takes this feedback seriously because this is not how you treat loyal customers.

Incredible place with a great attention. You may have to wait a little to order your bagel but once you’re inside it’s quick. The food is amazing, I ordered the BLT bagel and it was really really good. I recommend ordering the orange juice, one of the best.

Not much of a bagel person but was attracted by the long line on a Sunday morning. The shop looks authentic and decided to try a bagel. To my surprise, the shop is very vibrant and fast pace. Fresh cream cheese of various flavors are displayed like tubs of ice cream in the chilled shelf and look amazing. Got a pumpernickel bagel that's loaded with cream cheese. Also very surprised to find freshly squeezed orange juice that completed the hearty natural breakfast. Very very yummy. An excellent find just because I was nosy 🤣. Will definitely revisit 😎

Busy in the am, but the line goes fast. Great menu options, I ordered a bacon, egg and cheese breakfast sandwich. It had great flavor! It was very filling. Nice, clean and plenty of seating.

We got the Classic sandwich and the pastrami salmon sandwich, both with everything bagels. The bagels were fresh and great in quality. Both the sandwiches tasted very good. I have to say that this was the best bagel I had ever had! They also have tons of cream cheese spreads and they look delicious. We also got a freshly squeezed orange juice which was good. This is a must visit place if you're in New York.

New location in UWS serving fresh bagels and bread, pastries, juices and smoothies. The classic lox sandwich with everything bagel was delicious but the pletzel we tried was a bit tough in texture. Friendly and streamlined service.

A great place to get bagel and cream cheese. Very delicious. The sundried tomato and Asiago and Jalapeno cream cheese were very good. They had a couple of vegan cream cheese which got me excited.

The bagel was really tasty, but the staff was slightly rude. It’s a really busy spot and they are pumping out fresh stuff constantly.