La Côte Saint Jacques & Spa

So, here we are back again …. we can’t seem to stay away. We have visited this hotel on the banks of the Yonne several times, and it never fails to live up to our expectations. The hotel is beautifully situated and the staff are all welcoming. We were fortunate enough to be upgraded - thank you - and our room was well appointed with a large glass covered terrace. There were a couple of things about the design that I might have done differently - a question of taste - but overall it was very comfortable and had everything we needed for our all too brief stay. The breakfast is always delightful - table service instead of the ubiquitous buffet. Wonderful fruit salad, homemade jams and creams, freshly baked viennoiserie.||I have to emphasize the quality of our evening meal in the restaurant. We are fortunate to have been able to eat in many restaurants over the years renowned for the quality of their cooking, but in my opinion Cote St Jacques is really at the top. The meal we had was good in every respect - the quality of the ingredients and the cooking, imagination, presentation, portion size, sauces were all delicious. The waiting staff were all professional and we received good advice from the sommelier.||Overall, another lovely experience.

Fabulous stay!! Fabulous staff, food and accommodation. Everything was impeccable and the staff was so friendly. Some of the best food we ever had. Visited La Côte Saint-Jacques in 1997 and 1998, fabulous then and fabulous now.

excellent chef , one of the best in France. Staff is perfect and the view of the room is very nice. But the decoration of the room mainly is not at all at the level of a 5 starts in 2024

Exceptional culinary experience at Chef Lorain’s restaurant. The tasting & wine pairing were incredible. How this place only has 2 stars is beyond me! Really made our trip to Burgundy memorable. Will certainly be back. Kudos to Chef Lorain and his team! ❤️

The room and hotel were lovely, but the staff was what made the visit superior. Absolutely wonderful, very helpful, and so gracious! I had to move a mountain of baggage for one night stay and they helped get everything carefully into the room, and then loaded back in the car the next day. I have dietary restrictions and the front desk answered all of my questions and called the kitchen to double check that my selections would be safe for me. They are truly an asset to your company!

it was my husband’s birthday and I wrote three reminders about it, as a result, not a single compliment from the hotel, not even a postcard. This is the first time I’ve seen a 5th check-in hotel that didn’t even put glasses in the room, didn’t even congratulate the client on a postcard. Yes, they are not obliged to do this, but this is an attitude towards clients. Not in the room. I always have a lot of creams and hair conditioner. Art products are good, but level 5 entry requires the presence of cosmetics. There was no coffee machine in the room, as indicated in the description, there were no glasses, the view did not match the description, it was not of the garden. When checking out, I said that I was dissatisfied with the service and that my husband’s birthday was ignored, they didn’t even apologize and simply didn’t comment on it. I consider this a 4 star hotel, 5 is only because of the restaurant. old design, strange cheap pictures. Just spa was good but was a bit cold there. And look the answer of hotel on my message: “Madam, we have taken note of your comment and I can give you the following answer: As is very well explained on the website on which you made your reservation, our house has 2 hotel parts: The Côte Saint Jacques which is a Relais & Châteaux and 5 stars... and the “Maison de Famille, an hotel that has all the comforts but is not at all a 5-star hotel. In this part, effectively, there is no view of the river, the services are simpler, but the prices are excellent value for money. Regarding the presence of cosmetics, you will have to get used to doing without them. Indeed, the European Union will soon ban them in hotels because they are not compatible with our sustainable development goals... Very concerned by this problem, we have chosen to limit them from now on. Finally, don't think we've forgotten your husband's birthday. We had planned to offer you a glass and a chocolate anniversary plate during your meal, but unfortunately, you didn't want to give your husband a nice dinner for his birthday...” So First of all, in the evening we decided to have dinner at the restaurant, but we were told that there were no free tables. and it turns out that in a hotel of this level you are given a compliment for your birthday if you pay 700 € for dinner.. Not really polite answer, however I don’t recommend this place with quality/price you can have much better.

1 day visit for lunch and spa. |The decor is very cosy and confortable and understood the dining room had been recently fully renovated (the decor is very chic, the outside light and scenery is reflected by mirrors which give an impressive feeling of space). |I treat myself with the 4 main dishes and 2 deserts menu just to make sure I didn’t mis anything|Was a fantastic experience from the beginning to the end with surprising mix and flavours and an amazing way to present the dishes. |The service is very high standard: very kind, knowledgeable, discreet. Special bravo for the young staff.

The hotel is beautiful, sat right on the river with spacious rooms, providing gorgeous views. We enjoyed a large balcony bathed an afternoon, sun, spacious room with luxurious linens. Our trip to the spa was quite enjoyable with excellent facilities and attentive staff. Definitely recommend this hotel.

This review is for what is supposed to be a 5* hotel. Sent couple of emails requesting information as there's conflicting information on their websites to figure out if they and the restaurant were open but after 3 days of wait no answer. I will let you figure out how to feel if you want to stay and eat there but there's no answer. No customer service. I'm surprised and confused as I was really looking forward to staying there.

My friend and I had visited last year but on a Sunday night they were open to hotel guest only. So now that I'm back in the area we returned recently on a Friday night. They weren't too busy. The service was exceptional, well trained staff and multiple staff people waiting on our table. My companion had a set menu: starter, 2 main courses and dessert with wine pairings. I don't like eating so much at the typical French dinner time of 8 or 830pm. So I had one main dish and dessert. They brought us amuse bouche with our pre-dinner drinks, upstairs. And then once we took the gold elevator to the ground level there was another light dish before the meal. I had the veal with short rib, with artichokes and a lovely melange of fall vegetables. The veal and short rib were tender and bursting w flavor. My companion had both the lobster and sweetbread dishes. He commented that the sweetbread was excellent. Again we were presented with a pre dessert, a lovely glass piece with tiny bites of various pateries. Delightful. My dessert choice was far superior - napoleon. They cut it into 2 slices and I could only eat the first half. The creme was rich and light at the same time. The pastry also light layers, but still held the dish together.

As you descend the Copper Elevator and enter the world of Jean-Michel Lorain be prepared for an evening of being pampered. The attentive staff does a wonderful job of making your evening delightful One dish can make the evening and this is what transpired here. As our main course we ordered The Brese Poulet for two. Cooked encroute to hermetically seal the flavors cooked in champaigne It is prepared table side to the sauce is added cream and fresh peas and carrots. First come the white meat and then a secon dish with dark meat The sauce is divine and do not be shy to use the bread to help finish the sauce The appetizers and desserts were all top notch the foie gras prepared three ways was refreshing and delightful there was a good compliment of wines by the glass and of course the Chablis from good local producers were all there to be tasted The view of the Yonne river complimented our evening well as we had our coffee and chocolates On the veranda upstairs Enjoy the evening