Kirtika Ruchandani
Google
There are plenty of places where you can just walk in and say "Order for (your first and last name)" and they'll hand you your cake with a smile. Maybe they'll ask you your phone number or email to verify your identity.
Not here. Here the server, who was extremely unpleasant and unhappy to be serving, subjected me to a criminal-deportation-style interrogation of my billing address AFTER checking my official ID.
Turns out I am not the only one. "sweet cakes, sour service, meh" noted another reviewer. Very on-point and well put.
1/5 for service.
1/5 for atmosphere too, as the "luxury cake truck" could be easily mistaken for a homeless trailer, especially given the San Francisco Embarcadero area location. I know folks who work next door and avoided it thinking it was a shady spot.
Cake was meh. Placing an order online to pick up in person doesn't mean you get a fresh crepe cake. You get it frozen the same way you would if you bought it online and had it shipped home. You have to wait 12 hours for it to thaw in the fridge. What's the point of the truck then you wonder?
Despite spending 1.5x-2x what a luxury cake on Goldbelly or top-notch local bakery would cost, you are left with something that reeks of alcohol and beef/gelatin, more than it tastes of chocolate. Both are ingredients listed in the fine-print.
5/5 for pretentious marketing and fancy packaging.