L Hui
Google
I’ve been coming to L’Escargot Montorgueil for well over a decade, and it used to be one of my absolute must-visits every time I came to Paris. It held a special place in my heart — for its classic escargots, elegant decor, and a sense of tradition that felt timeless. Unfortunately, my most recent visit made it clear that things have changed, and not for the better.
To start with, the toast that came with the escargots arrived soft and nearly cold, soggy rather than crisp. I mentioned this politely to our server, who instantly changed his tone and expression, muttered something about checking with the kitchen, took the rest of the bread away — and never returned with it or followed up at all. No apology, no replacement, just a silent removal.
What made it worse was watching another nearby table experience the exact same issue, only for the server to respond with a visible eye-roll and not even offer the pretense of help.
Later in the meal, I overheard multiple staff members speaking loudly in French, criticizing a group of guests who hadn’t paid yet, saying they were “problematic” and “ignorant.” Perhaps they assumed no one nearby spoke the language — but the level of disrespect, especially said in front of other customers, was frankly shocking.
When a restaurant loses the ability to listen, to show basic courtesy, and to treat all guests with respect — whether regulars or first-timers — the charm of history and tradition can’t compensate for it. I left feeling deeply disappointed, not just by the food, but by the careless attitude and outright disdain I witnessed from the staff.
I did not leave a tip. Not because of the price, but because no part of the service earned one.
Sadly, I won’t be returning — and it’s disheartening to say goodbye to what was once one of my favorite places in Paris.