Howard R.
Yelp
My review:
This is review is based off the experience that I shared with my partner, from the moment we stepped in, to the moment we stepped out.
- Ambience: The furniture to the colors, to the decorations are a solid 10/10. The overall vibe is great, and you feel that this is a cool coffee shop overall.
- Service: The person who took our order looked like they did not want to be there working what so ever. I first placed an order for one of their pastries then changed my mind to order a sandwich. When I told her I wanted to change my order, she just looked very annoyed. Not to mention they didn't talk at all. At all. They told us the price of the order and that was it. Could have at least say "welcome to our store".
We go to a few local coffee shops to get some morning/brunch snacks and this is the first time we just felt unwelcome and felt like an inconvenience to her.
Then, we receive our food. The first person who came by gave us a smile and was pleasant but the other gentleman who brought our sandwich just handed it to my partner at a distance and just immediately walked away without saying a word. Our immediate thought was "wow, they also just don't want to be here".
Having been to other coffee shops our experiences are always great and at the end of the day, it isn't just the food or coffee that brings you back to the shop, but it's the people who work there too.
Customer service 2/10.
- Food: The pastry we enjoyed was great, and it was simple. The sandwich that I ate was plain, and it didn't have much flavor. The pastry selection is solid and there is a variety to choose from so on that front it's rated a 8/10. The sandwich, which I only ate one of their types of sandwich had ham, salsa verde, egg, bacon, and cheese. The egg didn't taste seasoned, the salsa didn't have flavor, and the choice to sandwich it between a croissant is interesting. Overall a 2/10.
Changes can be made overall to better this experience, but then again, this is our opinion on our experience. We enjoy giving business to local businesses and giving feedback that can potentially better the overall experience for others.