Trayci K.
Yelp
DO NOT BOOK AT THIS "RESORT".
Seriously, just don't. There are many other amazing places to stay. This is not as it seems, do not let the images fool you!
We booked our week long stay months in advance for our 37th Wedding Anniversary.
We booked the bay view King room, when we checked in, we were given a tiny room with a view of the patio, we immediately went back to the desk and requested the correct room, the room we paid $509 per night for! And the attendant have the nerve to give us an attitude, like we wouldn't notice the patio view as opposed the bay view??
The "resort" is extremely outdated. Not kept up, dirty old carpets, old furnishings, etc.
The elevator was out of service in our building, so we got to use the nasty, disgusting service elevator!
There is only 1 ice machine per building, and on the 1st floor... We were on the 3rd floor.
There was a large wedding happening while we were there, so we had limited access to the facilities. Half of the pool area was blocked off, the stairway to the Amazon lockers, bike rentals, and shuttle pick up were also blocked for the wedding. One of the restaurants was also blocked for the wedding.
The prices were outrageous, simple items like 2 coffees and a pastry, $35. Everything in all areas was extremely overpriced.
The "Manager", Kris was rude and condescending.
I expected what they advertise, luxury resort... NOT! Please read all of the reviews, I have no reason to post here, other than to warn others not to waste their money, you will be sorry.