Kim C.
Google
Good morning,
My fiancée and I spent the evening in Boston to celebrate his birthday last night. He loves Italian food and I had never eaten in the North End of Boston before. He chose your restaurant based on the description and many excellent reviews that you had received, as well as the specific notations given to gluten free options, as I have celiac disease. We were so looking forward to a romantic, special occasion and some delicious food.
When we arrived for our reservation, we were greeted at the door by a very young hostess who seemed as though we were bothering her … “Do you have a reservation? I can’t find it. What’s your name? Oh here it is.’ She then took us to the basement of the restaurant and put at the very last table in the corner where we were entertained by the staff’s conversation at the bar the entire night. The restaurant was empty and the upstairs was much nicer, by the windows, overlooking the street, especially since we had a reservation … it would have been nice to be seated up there. The basement definitely did not reflect the “ambiance” that the website describes.
Thank goodness for Carlos, our server. He was the only bright spot in our experience. He was kind, attentive and charming.
The food was cold. The gluten free pasta was soft and rubbery. I had very little sauce and what was there was quite watery. The bolognese was hamburger only and very bland. My fiancée’s dinner, although much prettier in presentation than mine, was bland as well … no spice, garlic, no offering of fresh Parmesan cheese to either of us for our dishes.
I never, ever complain when I go to restaurants, but to spend the amount of money that we did and receive the service that we did (seated in what felt like a basement) and such disappointing food, I had to let you know.
We were first time patrons, and we would not go back, nor would we recommend to others.
First impressions matter … Carlos made a great one, but unfortunately the hostess, the seating, and the food did not.