Luke's Lobster Downtown Crossing

Visiting Boston for work, I knew I had to take advantage of being up north and finally try some truly fresh seafood—a big change from what I’m used to back home in Georgia. Luke’s Lobster ended up being everything I hoped for and more. From the moment I walked in, the vibes pulled me in. The mix of easygoing music, a cozy atmosphere, and the kind young ladies working behind the counter made the space feel instantly welcoming. Even though the restaurant is small, it has a warm, home-like feeling—clean, quiet, and comfortable. If I lived in Boston, this would absolutely be one of my regular spots. I ordered the seafood roll flight, which came with a drink and chips, and I couldn’t resist adding the lobster bisque. Everything was outstanding. The chilled seafood paired with the warm, buttery roll was a perfect balance—simple, fresh, and incredibly flavorful. Every bite felt like something I wanted to experience all over again. The bisque was rich, comforting, and full of that fresh lobster flavor you can’t fake. Luke’s Lobster exceeded every expectation I had. For anyone visiting Boston—or lucky enough to live there—it’s a spot I’d highly recommend. Fresh, delicious, and full of great energy.

Hot Lobster Roll was perfect, friendly and just what you hoped for. Fresh bread, excellent soup as well. ⭐️⭐️⭐️⭐️⭐️ Luke’s Lobster did not disappoint! The Hot Lobster Roll was absolutely perfect—packed with fresh, sweet lobster meat and served just the way you’d hope for. The roll itself was warm, buttery, and fresh, making each bite feel indulgent but balanced. The bread was outstanding, soft with just the right amount of crispness on the edges. Pairing it with their soup was the best choice—rich, flavorful, and exactly what you want on the side. On top of the great food, the service was warm and friendly, adding to the whole experience. Everything felt fresh, thoughtful, and true to what you’d hope for in a classic lobster roll spot.

We dropped by Luke’s Lobster – Downtown Crossing and really enjoyed the experience. The place is quite small with limited seating, but that’s part of its charm — think “lobster shack in the city.” The crab roll we ordered was vey good — fresh, tasty, and priced pretty reasonably for downtown Boston. The food came out fast (under 10 minutes), which was impressive considering how busy it gets. The service was friendly, fast, and professional, making the visit relaxed and pleasant. Luke’s is located on Washington Street in the heart of downtown, so it’s perfect for grabbing a bite while you’re walking around the city or shopping. The interior is cozy and a bit tight, so many diners opt to take their orders and eat while walking or standing. If you’re in downtown Boston and craving a solid seafood roll without the fuss, Luke’s is a solid pick.

This was my 1st time in Boston and according to several locals they highly suggested I try a lobster roll and this place is what they recommended. I got the small portion since this was my 1st time trying it and honestly was glad I did but it wasn’t the most flavorful. The service however was lovely and the ladies at the front were so helpful. The location was tiny but was luckily able to grab a seat in a corner immediately after someone got up so I’d honestly prepared to grab your food and eat elsewhere .

Conveniently located near the Old South Meeting House, Luke's Lobster is a great place for a pit stop if you are walking the freedom trail. The lobster roll was amazing as was the clam chowder. The service was quick and friendly and they even bought my food to my table.

Best place to get an affordable lobster roll in town! Great location + superb portion of lobster for the price. Go for the combo for the best deal ;) Highly recommend!

Stopped by Luke’s Lobster and it did not disappoint! Got the lobster flight which was buttery, simple, and delicious. You can really taste the quality. Perfect spot for a quick, satisfying seafood bite. Highly recommend grabbing the flight if you want to try a little bit of everything!

These lobster rolls are better than any restaurant. Highly recommended. A must go if you're visiting downtown boston. They are understaffed so expect some waiting time.

Boston is known for its fresh and delicious seafood. Luke's Lobster did not disappoint! Their famous claim chowder was also excellent. #good #pricey #worthit

4 Stars honestly it's that good! Lobster Rolls is ultimately perfect when visiting Massachusetts to satisfy my cravings. Got the Warm Butter Roll and a bag of chips. They got this packed with meat, and everything tastes exactly as you would expect. The Lobster Roll was fresh and full of chunks of meat, and the bun was so buttery, such a nice treat. There were six in the group, all six of us wanted a NE Clam Chowder, unfortunately none of us got one as they were already sold out during the lunch hour. There were no leftovers, and this was a perfect size lunch before going ice skating and not having food coma. Everyone's food looked really good. We were all in the mood for Lobster Rolls, and for next time if I'm in town, will try to come in earlier for the clam chowder. They also have a restroom which was super clean and available for customers. Service is quick and it's a very low key casual restaurant so you'll most likely eat messy while enjoying good comfort food!

Delicious. I used to think the lobster roll back home in Milwaukee at the Milwaukee Public Market was good but not any more. If the lobster roll here is a standard, then any lobster roll I've had anywhere outside of Boston is just not at all right. Their crab roll was even better, but the name of the place is Luke's Lobster. The clam chowder is excellent, service is friendly and prompt. Prices are a tad high so be mentally prepared for it, and the only diet drink they have besides water is Diet Coke. The lobster bisque looked and smelled so good I was tempted to steal it from the woman near me but I thought that might start an incident. Still, I thought about it more than a little. An easy walk from the Omni, it's as much a MUST VISIT as any of the nearby historic sites.

Best lobster roll! Amazing service as they accommodated my friend who is Gluten Free, and she enjoyed her lobster roll as well. Light butter and lemon, overall amazing roll. Quaint little place, and quiet. Definitely a casual place.

Very solid lobster rolls with fresh, sweet, and large pieces of meat. They offer a trio sampling if you can't decide which to go for! The menu is limited and simple - seafood rolls and chips with chowder. They specialize in the rolls and the execution is excellent. Despite the fact that it is a chain, the lobster rolls here easily stand up to any of the other spots in the area.

I loved this place!!! The service was 100 stars, of the charts excellent!!! The staff was incredibly friendly and helpful. When you purchase a drink, they tell you to grab one out of the fridge, if you don't like it bring it back and switch it out. These aren't fountain drinks either, these are bottled drinks! What an amazing concept!!! I ordered the trio on GLUTEN-FREE bread. I was amazed how such a small place with limited menu catered to gluten-free customers! Again, I was impressed! The overall quality of the seafood wasn't spectacular, but it was good for the price. A bit overseasoned for me. I'm not sure about parking since we stopped here after a walking tour. Price are to be expected for the cruisine and the touristy area. I would still eat here because overall I had a fabulous experience!

We were traveling from Southern California and as our first time in Boston we wanted to try the NE clam chowder. We found this place on yelp and settled on it based on the reviews. This place did not disappoint! We had the clam chowder and lobster roll. The clam chowder was creamy with plenty of clam meat inside. The lobster roll came on a toasted bun with plenty of lobster meat on it; they do not skimp on the lobster meat. We may come back to this place for another meal if time permits before we fly back home.

Really good lobster roll in a fantastic location in the heart of Boston. I had the jumbo lobster roll and a bag of chips and the presentation, taste, and texture was about as close to perfect as a lobster roll gets. There are lots of other options but I stuck with the classic lobster roll and was very happy.

DAMN GOOD! We heard about Luke's and ran across it on our tour through Boston. Nice personality and vibe at the counter, the lobster roll was excellent! Chilled, simple, plump and flavorful lobster with simple aïoli on a warm grilled roll. We had the 6 ounce serving which ran about $40 but they were nice enough to split it into two sandwiches which fed us both. Left us craving another one, highly recommend you checking them out!

ORDERED - luke's truffle lobster roll Staff here were so wonderful. They gave great recommendations and were really kind as we had 5 separate orders. There was a menu above the counter, physical menus on the counter and QR codes to the menu all around the place so they make it quite accessible for you to know what's available. I got the TRUFFLE LOBSTER ROLL and it was SO GOOD. Upon first look, I thought to myself "yikes, this roll is kinda small" however, after eating and leaving super full, my mind changed and it was in fact not that small of a roll! If you're a truffle person, I highly recommended getting the truffle roll. If you're undecided, get the TRIO!

This was our last hurrah before our flight home and it did not disappoint! Glad they have smaller portions so we can sample every flavored! We had a game plan. The 4 of us, each couple, would get the Luke's Trio and the Lobster Roll Flight. Just looking at the picture of all our rolls makes me smile. Luke's Trio: Lobster rolls, Crab roll, and shrimp roll at 2 oz each Lobster Roll Flight: lemon butter, spicy honey, truffle at 2 oz each. The combos comes with a bag of Cape cod chips and each couple also shared a clam chowder. It was a delicious and wonderful way to end our trip ! Til next time Luke's !

Well this is the 3rd lobster jiint and maybe just maybe I'm all lobster'd out .... NAH not while I'm in Boston! Pretty self explanatory... LOBSTAH!!! They have other stuff but at this point just eat the lobstah... check this place out... u might like it!!!! Ps :BUTTER WAY BETTER THAN MAYO!!

Also had Luke's at Fenway Park. So 3 visits in 2 days. We had a fourth lobster roll festival outside of TD Garden in the food court area, but it was nowhere near as good as Luke's.

I've tried their lobster rolls but decided to give their crab roll a try. Crab roll (4oz) - a good amount of crab even for 4 oz. The butter came on the side which I really appreciated. The roll was toasted but wasn't warm. If it was warm, it would be even better. It's a small roll so I'd recommend getting a side. The crab roll was $17 and comes with salt & vinegar chips.

We were in Boston for the weekend and were looking for seafood and lobster rolls. The experience at Luke's was very good. Service is fast and easy to order. The ambiance is ok for a small restaurant in downtown. There were a lot of locals in and out. Which tells you that it is not a touristic place to go. I would come back. The clam chowder was exquisite, the lobster bisque was very buttery and the lobster roll was great. Enough lobster in the bread and flavorful. 4 stars because of the local. It is very small and not too comfortable. It is ok for pickup or eat quickly and continue walking.

I was in the area viewing nearby historical sights and needed a quick lunch - Luke's was an obvious choice for a short lunch that could also bring some New England staple foods! I ordered a classic lobster roll, and munched on the chowder my friend traveling with me ordered. Both were good! The lobster roll obviously wasn't cheap with current seafood prices, but I felt it was good value for what I paid. I really enjoyed the sauce and toasted roll. Service was very quick as it was after 1pm, and friendly. The only downside is there was very limited seating indoors, so I had to take my food outside to find somewhere to sit and eat.

Stopped in while on a short trip, loved it so much that I came back the next day. Amazing food, and heavenly gluten free bread for the sandwiches.

Friendly service. Cute little area to eat but very small as most of these places are. The lobster roll was INCREDIBLE!!!

My favorite lobster roll of the three I had on this trip. I splurged on the larger roll (fantastic decision). Loved the butter flavor, and that is was not smothered with Mayo. Nor did it have too much bread. The lobster flavor shown through. Service was incredibly quick and our server was sweet and helpful. The inside is small but we were able to get a table.

I had the crab roll and it was delicious. Staff was wonderful and helpful. It's a cozy little spot and I'll definitely be coming back.

I thought Luke's Lobster was really good! The lobster rolls were really good, and I thought the mac 'n' cheese was good too. Our order also came out fairly quickly, and staff were friendly and helpful. I would definitely recommend this place! If you're looking for some good lobster rolls in Boston!

My wife and I discovered this tiny place while walking the Freedom Trail. We were greeted by a friendly and patient employee who helped us through the menu. We settled on the Lobster Roll with Lobster Bisque and two bottles of lemonade. After all, what's more 'Boston' than lobster? We waited only minutes before it arrived at our table. The roll was overflowing with fresh lobster. It had very little seasoning or additional ingredients, just mostly...lobster! Exactly the way you would want it. The lobster bisque was very tasty and had a lot of...lobster! What more could you want? It was delicious and the perfect place to stop for lunch if you want...lobster!

Hands down the best lobster rolls I've ever had in my life. The rolls were perfect. The staff was very friendly and helpful. I would highly recommend this place to anyone in the area. I will be back again.

Outstanding! Menu was straight to the point and easy to navigate. Rolls were stacked to the brim with lobster meat. Staff was friendly and location was super clean. Price reflects quality and downtown (rent prices) location. Glad to see they were very transparent, hate places with MP which this one didn't. Ohhhhh they even serve a truffle lobster roll (heaven on a bun)!

If you go to the Freedom Road Tour, this is near the beginning of the road near the Boston Common. What a location! We just ate breakfast but how can we pass up the first lobster roll in Boston? The place is busy, with a 14 minute line. A few seats. Clean, bright. We went for the 6oz roll, $35 each. I guess it's the tourist tax. It is unbelievably good. It is piled so high with lobster you don't know where to bite. Unlike the California variety with a lot of cream, it is minimally seasoned so the lobster flavor shines. You will not be dissatisfied here.

Great food and quick service. Lobster tasted very fresh. Definitely will be coming back

I had Luke's Lobster once before in NYC and decided to give this location a try. Delicious lobster rolls! The size of the roll looked small, but packed with large chunks of fresh lobster. Consistency of lobster is perfect, very light sauce, and I love that the chunks of lobster and kept as large as possible. The price is high for what you get, but still average for lobster rolls in the area ($24 as of 8/2022 for a regular 4oz size roll). Comes with chips or $1 extra for poppyseed slaw. Good portion of crispy slaw paired nicely with the lobster. This is a good choice if you happen to be near Downtown Crossing and craving lobster rolls. I got it for takeout, and was happy to see that the packaging is secure for transport plus a cute presentation. The space is modern, cute, and has seating that can fit a few small parties or solo diners. It's the type of place to quickly sit down and eat, not to have long meet-ups.

From start to finish everything about my experience here was 5 stars. I wanted a lobster roll for lunch, but also was taking a flight back to Miami that day and wanted to bring home lobster for my boyfriend and I to make lobster rolls that evening. I called in advance and the person on the phone was so sweet, she told me they have a DIY lobster roll kit for two people that they sell, which was perfect for me. We got there and the menu looked exactly as it should the Staples with a few twists as options. Served your choice of hot or cold. I'm a sucker for truffle so I chose the truffle lobster roll, large of course, to eat there, warmed up. It was honest to God incredible. They made it perfectly. The bun was toasted to perfection, the seasonings, and the way the butter was applied was just perfect. As for the DIY kit, they don't offer anyway to cold pack it and they only guarantee it will last for up to two hours, but I prepared for this as she told me on the phone, and brought some Ziploc bags with me into which I packaged the lobster and ran across the street to chipotle, and filled with ice using their soda machine for free. The entire thing worked great and I was able to put it right in my bag and it lasted the entire flight easily. We also tried the lobster bisque, which I loved personally but my friends boyfriend wasn't a super fan, and he often catches his own lobster and makes his own bisque so he's very picky. But it was delicious. The lobster rolls I made it home that night tasted just as fresh as that morning and everything about this experience was great, it's just that lobster is getting a little pricey these days I paid $95 for three lobster rolls. As a Florida girl, this is a nice treat when I come to New England.

Unbelievably fresh lobster! So happy we stumbled across this place -- not just great fresh food (generous portions) but really friendly staff!! Highly recommend!!

I love coming over here during break, the lobster rolls are amazing and the service is fast and ambiance is nice. Highly recommend stopping by if you're ever downtown and craving a good lobster roll. I feel like it's decently priced for what you get.

A friend recommended this place. We were pleasantly surprised to find it situated a hop, skip and a jump from our hotel. It wasn't too crowded at 6pm on a Wednesday. Plenty of seating on this visit. We ordered: Lobster roll 6oz Clam chowder Cole slaw This is my second lobster roll ever. It was delicious. Hands down. They serve it Maine style. The clam chowder was also very good and one of the better chowders we ever tried. Without a doubt, I highly recommend this place. A big thanks to our friend for the recommendation!

Warm butter Lobster roll was soft and flavorful. Would also recommend the clam chowder. Food service was fast. Food seemed a bit expensive for the portion size.

Good lunch spot. Very small storefront so probably better to get it to go if at all possible. While it is expensive (to be expected), they did not cheat us on lobster. The roll was good, cooked perfectly, a little buttery, really solid. The lobster consisted of healthy pieces of lobster. The flavor could have been a bit better in my opinion but still good. We also got the clam chowder. So darn good. Stole the show. Get some if you need a quick bite and are by here. Lots of clam, potatoes were cooked well too.

This was the last place we ate before leaving Boston and we were super happy with everything we got. We had the regular lobster roll and the sampler, which had a half lobster roll, half crab roll and half shrimp roll. Everything was super b-o-m-b. The bread was perfect, just really light with a great buttery taste. The shrimp, crab and lobster were all just really bright and tangy, with a creamy base and great seasoning. This is the seafood I was waiting for when we visited Boston!

Was recommended by our guide....after coming off the Lobster Roll Trail from CAN to US.....not a bad stop. I would recommend the Original or Regular Roll......the Spicy and Truffle were not to my liking.....but the Chowdwr was almost as good as mine.....and that's saying alot.........Cheers

Gluten free lobster bisque and clam chowder. I have yet to find it anywhere else. I will have to try the gluten free lobster rolls another day. It was exactly what I needed on a snowy day.

There are so many places to choose from in this area. Since we were in Boston, we were looking for a quick place with lobster rolls. Alright a bit pricey, but everything seems to be these days, the lobster and crab rolls really hit the spot. Good food and quick service. Would definitely hit up this place again for lunch.

Food is very tasty! I gave 4 start because it's overprice! 75 dollars for 2 rolls, a bag of chips and a soup it's a little to much even for Boston. Food is very good tho!

I got the crab roll and liked it so much, I came back a second time for lunch before my flight. The crab was delicious and 4 oz was plenty for me to enjoy.

First time ever having a lobster roll. That and the clam chowder were wonderful. Service is also great. Very recommended!

This was my first time having Luke's Lobster at any location and I'm so glad I did! I ordered a 4 oz lobster roll and my boyfriend ordered the lobster bisque. I also bought one of the blueberry lemonades. While we both thought the lobster was a little gritty, the food was soooo good. Despite ordering the smaller lobster roll size, I felt like it was still a lot to eat and totally delicious. I tried some of the bisque as well and it was the best. I also enjoyed the blueberry lemonade - it was different and tasty. We ordered our food to go. The restaurant itself is small, but very clean. The staff was friendly and the service was great.

I was craving for lobster roll, ended up ordering online for pick up. I ordered the Luke's trio and lobster roll flight. The lobster roll flight included lemon butter, Mala, and truffle butter flavor. The lobster is so meaty and they don't mixed it with dressing. I do enjoyed the Luke's trio which included crab, shrimp, and lobster but it might be bland for some people. Nearly $70 for the 2 trio order for 2oz of each. It worth it once in awhile especially craving for lobster or seafood roll.

Everything here is amazingly good. I tried the Luke's Trio, which has a lobster roll, crab roll, and shrimp roll. And let me tell you. SO flavorful and decadent. The seafood here is, of course, super fresh. And you can really taste it. Some of the best lobster I've ever had. You also can't go wrong with their lobster bisque and coleslaw. Can't wait to come again when I'm in the Boston area again.

I loved their take on the lobster roll with hot honey! Sooo delicious. Almost like a takeaway vibe restaurant, simple decor with a few tables. Good amount of lobster in the roll, slightly small but not too bad. Delicious and will definitely come back!

Most authentic lobstah roll I've had in Boston! And everyone was so nice. Quick easy snack on our walk. Will be back!

I really liked the rolls here, some of the best I've had in Boston. I can totally recommend getting the trio, which lets you taste different rolls and is very fairly priced. Soups were also very tasty. I appreciate being able to order small portions SO MUCH Kind staff, small place, no need to stay long though.

Literally blown away! Do yourself a favor and get the warm lobster roll right now. Insanely good. GO!

Outstanding! We stumbled on this location because doing the Freedom Trail can be tiring. :) Everything was fresh and fast and the service was so good! Friendly and prompt, they really went above and beyond. And you get to sit across from the Old Corner bookstore (now a Chipotle)!

Convenient location! Clam chowder - excellent! During my weekend in Boston, I had a lot of clam chowder, and this one was excellent. Lobster roll - pretty good. Not creamy or mayonnaise-y. Huge chunks of actual lobster claws, not chopped up into tiny bits. Bread was excellent, the kind that breaks apart and almost melts in your mouth. Flavor was just okay. Price - wow, pretty expensive. $49 for one lobster roll and one clam chowder bowl. But all seafood is expensive, so make of that what you will.

This is a review for just the lobster roll I got. I've been here once few weeks ago to try their lobster roll. For starter, their lobster is fresh and solid for sure, Now that being said, personally I feel like it's a bit too dry. Also the shape of the roll doesn't really compliment the lobsters. It's just my opinion though, someone else might like it. So in conclusion, their ingredients is good, I just don't like the way they made it. They also have two part, first part is the register where you buy and get food, it's pretty small. The second part is on the left hand side when you facing the register. It's the sitting area. However it was off limits when I was there, so to go only.