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We chose Lulu & Sadie’s for our Juneteenth dinner, excited to celebrate culture, community, and soul food. As a partly Black-owned restaurant, it felt like the right place to honor the occasion. Unfortunately, what should’ve been a joyful and delicious evening turned into a frustrating and disappointing experience.
We arrived early for our 8 PM reservation and were seated promptly, but our booth had shards of glass scattered across the seat — a safety issue that was brushed off by the host with a casual, “someone probably dropped a glass on the stairs.” We cleaned it up ourselves and gave the benefit of the doubt, wanting to support the space. It was Juneteenth. We were rooting for them.
The tone shifted further when I ordered a San Pellegrino and politely asked for a tall glass with ice. The bartender emerged to say they didn’t have many tall glasses, didn’t have time to wash more, and added that “your water will taste the same.” The host eventually washed a glass herself and brought it, but the damage was done — we were guests, and this felt unwelcoming.
Despite sitting for 15 minutes without acknowledgment, we eventually flagged someone to order. Our server, unaware we were her table, took our full order at once — drinks, appetizers, entrees, and desserts. Several items never arrived: our Caesar salad and all drinks from the bar were completely forgotten until the end of the meal.
Appetizers were underwhelming:
• Chicken & Dumplings: Bland and tasted canned.
• Bacon-Wrapped Meatballs: Dry and overcooked.
• Fried Rice Balls: Edible, but odd in both flavor and texture.
Entrees didn’t fare much better:
• Juneteenth Special: A 7/10 — ribs were tender, okra was the standout, but collards were just okay.
• Catfish Plate: A 0/10 — no seasoning, wrong side (steamed instead of fried okra), and not enjoyable.
• Red Beans & Rice: Spicy but lacked depth of flavor. Cornbread was a highlight.
• Cowboy Steak: Ironically the best dish — cooked well, seasoned decently. 8/10.
We asked about the missing drinks and were told we had already received them — despite empty glasses in front of us. Only after pushing did the server retrieve them from the bar, just as we were finishing the meal.
Dessert was the saving grace:
• Sweet Potato Pie: Warm, whipped cream on top, excellent.
• Banana Pudding: Creamy and well-balanced, though missing actual bananas.
• Strawberry Pound Cake: Moist and flavorful.
The check arrived at $170 for two before tip, with a mandatory 20% “Living Wage Fee.” When asked, we were told this fee was not a gratuity but is pooled among staff. We still left a $30 tip, but being charged top-tier pricing for mediocre food and poor service, then asked to subsidize staff pay, felt off.
And just as we were about to leave, a large water bug crawled down the wall beside us — then scurried back up to the ceiling. That was the final straw.
In summary: Lulu & Sadie’s has a strong concept and a beautiful mission, but the execution isn’t there. Our experience included:
• Poor hospitality
• Forgotten items
• Unseasoned and underwhelming food
• Miscommunication
• A pest sighting
• And a general lack of pride in the guest experience
We didn’t come to criticize. We came to support — with open hearts and open wallets. But we left deeply disappointed. On an occasion as meaningful as Juneteenth, that stings even more.
We genuinely hope they can turn it around. The community deserves a place like this — but right now, it just isn’t ready.