Lupe Tortilla Mexican Restaurant

Walking in on a weekend I can say it was a bit too loud, but we were able to speak and not yell from across the table. We were celebrating two birthdays and the staff came out to sing to the children, and they loved it. They also brought out free flan for the birthday kids to share. The service was excellent. The food was authentic Mexican and delicious. The chorizo queso was to die for, try it when you go out there. We will definitely be back.

My partner tried Lupe’s for the first time at his workplace for catered lunch and ended up liking the fajita meat so much, he took me to try it too haha! We walked in and were sat down immediately. Our server Luis was so nice and was super attentive. The wait for our order was not long at all. I had the pollo espinacas and my partner had the fajitas again. Usually I’m not the biggest Tex-max fan but the meat was so moist and grilled to perfection. The tortillas were also warm and delicious. While we ate, a manager stopped by to ask us how we were doing and some other servers also made sure we had everything we needed. Our experience here was very good and we would definitely come back here again!

My son told us we had to go here, that his local friends told him about it so we went for dinner last evening and it was soooo good! Besides the food and margaritas being great, so was the service. From our waitress to the other staff that helped bring out meals to the manager who brought us a sample bc he heard we hadn’t been there before. We will definitely be back. Wish we had one closer to us in Frisco. The green enchiladas were delicious, flavorful and the roasted chicken was so soft and not dry. Loved the corn tortillas too along with their salsa and bean dip! Wish I took pictures of the margaritas and the margarita flight hubby had.

Elizabeth was our waitresses and she was amazing kind and over the top... 1st time to ever eat here, we had a party of 5 and wow, bot only did we get full; but we had lots of leftover to take with us. Elizabeth was an amazing host very blessed to eat and be served by her... Thanks Kramer

Went tonight for a family dinner not quite sure what to expect. We sat on patio and was greeted promptly by our server. We asked for some drink suggestions and went with a flight of Margaritas as there were lots of great choices. Ordered some Queso which ended up being my son's favorite. The server suggested the Maximo for our table of 5 (menu says feeds 3-4) but was more than enough and we even brought home leftovers. Everything was tasty. Great spot will return.

The food was amazing and the service was incredible! I can’t say enough of how kind and hospitable everyone was, especially my server Victor If you get him as your server you’re lucky. Will definitely come back next time I’m in town 🙏🏾🙌🏾❤️

Service was slow, probably because my friends chose to sit on the patio. My problem was my own since I have food adversions to Poblano peppers and Ancho sauce. 85% of their menu mentions one or the other. I couldn't eat the Tamales or other food I wanted. I ended up with brisket enchiladas with tomatillo salsa, kind of bland.

I am going to share with you my exciting experience with this restaurant and show how delicious each part of my food was with my husband. So, starting with a tortilla chips with 3 different tastes of salsa and beans. The main menu is a lot so take it easy and just choose beef fajitas. It's a special test. Try it and believe me you enjoy it.

I recently came in for lunch and had an absolute amazing time!! Antoine was outstanding with his service! He picked up all the slack left from busy servers flying all over the place. Was kind, knowledgeable, and ensured I never needed for a thing. Okay the food, right? 1,000/100!!!! From the fresh chips, salsa, and beans served to the tables to the LARGE dinner plates (I typically always want something off the lunch menu). I ordered flautas and they were easily the biggest, freshest, and most tasty I've ever had!!! They came with the perfect amount of beans and rice, a WOMPING mound of guacamole and sour cream, and a little thing of queso!!! Seriously everything was A1!!!!!

4/5 IT WAS GOOD Came for the pound of the beef fajitas, this place never misses, which is why I always come here. Ambiance is that of a cantina, it's a cool place. Not so busy tonight which was good. The only thing that missed that additional star was the waitress, she was a bit distracted for not having a not-so-busy night. Still like it here and will come back.

LUPE TORTILLA I LIKE TACOS TOO ! The restaurant is aesthetically pleasing, the presentation of the food is spot on, but the food and the service could use some seasoning! The restaurant that use to be here was my favorite Italian Restaurant, The Macaroni Grill. So since I was in Addison, I decided to stop by and have some Tex-Mex. I mentioned to the hostess this was my first time at Lupe Tortilla. She gathered the menu and leaned over to a waitress (We will call V) to tell her this was my first time (Remember this for the end). I ordered a water and was quickly served chips with a decent salsa and delicious charro beans. After looking over the menu I settled on The Pablo Combo with a side of tortillas. Upon first sight everything looks appetizing but only the cheese enchilada and tamale had flavor. The taco meat wasn't bad but wasn't really anything to write about. The rice had a very strong smokey flavor to it and the refried beans were bland. But the tortillas were HUGE and homemade, I think. The service started off great and slightly dipped. After receiving my meal my glass was half full (lol choose your perspective) and it would not be refilled until I finished my meal and got the hostesses attention because my waitress was on the other side of the bar on her phone, then talking to co workers, then exited to the kitchen, etc... basically didn't look my way. And no there were maybe 8 customers in the entire establishment and a staff of 10 in the front, not including kitchen or buss m boys. The icing on the cake was when the hostess sat a couple next to me. Before I began writing this the manager came by with a plate with two tacos on it and asked how everything was and as I was telling him it was "fine". The manager then turned to them and said, "I hear this your first time here so I brought you a sample of our tacos". Also as I write this their server and my server is back there eating. I can literally see V chowing down, on her phone and not paying attention to the free taco couple and myself. Still get's 12%. If you're reading this Mr. Manager this was my first time at any Lupe Tortilla and I like tacos too!!!!

I thought the food was great. I enjoyed the fajitas but wish it had a little bit less lime taste. I love their salsa and beans with the chips.

Tried this on a whim one day for lunch. It started off with a good impression because the traditional complimentary chips and salsa had a little extra. It also included a little dish of warm baracho beans. Very tasty and the salsa was fresh. My server was very friendly and asked if it was my first time at Lupe--yes it was. She welcomed me but then a few minutes later, a chef came to my table to welcome me as well with a sample of their signature dish--beef fajitas. Very classy--I appreciated the special attention for a first impression. The carne was delicious! If I hadn't ordered already, I would've ordered the fajitas. If at a New Mexican restaurant I typically do a combo plate to get a feel for a few things. Taco, tamale, enchilada. The taco meat was good, but the shell seemed lackluster--like store bought. The tamale and enchilada wear great. Refried beans were good. The rice...jury is still out. It looked very inviting because it wasn't the typical tomato based rice. There were extra veggies in it and it was heavily seasoned. Cumin is what I tasted the most. I love cumin but the rice felt overpowering. I didn't eat much of it. All in all--I will come back for the fajitas! First impressions are everything for repeat customers.

BEEN going to Lupe since we lived in Houston a frequented the original Lupe. was very disappointed in taste and quality of chips. They used to be light and flavorful, now heavy and dark. These did not seem made the same way

This is the kind of Tex Mex place that will hit the spot have you smelling like Mexican for days, but I'm giving it three stars bc the margaritas were not good (I paid more for the reposado, and it was so disappointing like too much mix) the tortillas and queso were disappointing. Lupe Tortilla is right in the heart of Beltline in Addison, so I expected a bit more. Especially because tortilla is in their name the tortillas here are like the chipotle burrito tortillas. I will say their bean dip is 10/10 the best thing I've gotten at a restaurant. We ordered the queso, and I got three meat fajitas - the shrimp was surprisingly good. It's a big location with a big bar set up in the middle. We got a booth table and it was a bit uncomfortable but the waitress was friendly and the food came out fast.

Delicious food and drinks! Service is always really good. I love the complimentary salsa and bean dip. The salsa tastes homemade! The drinks are a great price as well. I love coming here for lunch as it is not so busy and I can always get seated right away.

First of all - ask for Ruben. He was kind, knowledgeable, and on top of it. Great service! The food was awesome. The home made salsa is packed with flavor. The stuffed avocado and steak/enchilada dinner were so dang good We had a tiny issue with our meal, but the staff was quick to correct it and make us feel valued. Finished it out with some really yummy homemade flan. The actual restaurant is surprisingly not very loud and you could easily hear your party. Nice vibe and very relaxed. Highly recommend!!

Thought we were going to get some good Tex-Mex. I got a plate of grease that were supposed to be enchiladas and my wife got fish tacos that were more like a fish salad on lettuce, no flavor and dry. We sat at the bar and they were very busy, felt a little overloaded. Not blaming the bartender, she was doing the best she could and was very nice. So really, maybe the fajitas are what they are known for? I don't know.

We come here twice a month and sit at the bar mostly. The service we receive is totally abysmal by both bar tenders. They act as if they don't see us and are never proactive. Izabella and a blond girl on 5-24/2024 at 8:52 pm on our $93.05 bill that I still gave $110.00 in spite of the terrible service. This happens every time which is why I'm finally reviewing. You Really need to provide coaching on how to be a bar tender and interact with customers. The reason we keep coming back is the food is outstanding!!! The beans, salsa and chips are fantastic also! The frozen margaritas are solid!

We recently ordered takeout last week where the food was not complete when we opened it at home. We ordered two Burritos with fajita chicken which was missing the lettuces and small portion of rice and beans. When contacting the manager who apologized for the mistake mentioning new employees and offered to refund the prices of the fajita chicken, but it never appeared on my bank account. If I return and do takeout again, I will make sure the order is correct before I leave.

Short & sweet on this one. As a family get together we all went to Lupe Tortilla for a nice diner, it's a favorite spot for my family. We were celebrating a birthday. Everyone had great food but me! I ordered hatch green Chile stew, and it looked delicious, unfortunately it was loaded with pieces of jalapeño cheese sausage that was burned so much, it was black on one side, like it had been scrapped off the bottom of a pan . It was so burnt tasting and that taste totally took over the broth. I will go back but be careful about what I choose to order!! Still love it!

Dinner for four on a crowded Saturday night. We were sat in sort of the extension area. There were several other people at tables but for some reason no AC in that area. We asked about it and they said that's the best they could do and offered to move us which we agreed to, but five minutes later, the air conditioning came on and it was fine. Not sure what they were thinking but definitely glad we said something. Service was good but service for drinks from the bar was extremely slow. So much so that we decided not to order again after our second round. Probably the right answer anyway. The food is really just above average at best. I had the beef tacos Al Carbone again and they were fine, but not as good as I remembered, and certainly not much meat. The queso in my opinion is below standard, and is almost like velveta cheese. The chicken flautas were pretty good and tender chicken inside.

12-26-2022 First visit, Monday after Christmas, the restaurant was short staffed and it showed. 30 minute wait for a table. That's understandable, but after we were seated it was 20 minutes before the server came over to even greet us, she apologized for the wait and told us they were short staffed. She took the drink orders and let us know she would get us chips & salsa. We took that opportunity to place or food orders. From her comments it sounded like the management needed to close off some sections, the servers were spread to thin. Our server did her best, to keep drinks & salsa & chips filled, and she was polite with a good attitude. The inside is loud and large, they have outside seating as well for those few Texas patio weather days. Full bar Inside. The chili con queso appetizer is served with jalapeños on the side. The regular size was big enough for four. Chips were being made, so the waitress brought us corn and flour tortillas to enjoy with the queso. The flour tortillas were huge, I'm talking burrito size. I highly recommend the corn tortillas..... oh my gosh they were thick, soft, hot and Extremely delicious even eating them by itself. I ordered the Chicken Flaca - Marinated grilled chicken breasts, spinach, artichoke, substituted the roasted red pepper cream sauce for the tomatillo sauce with the seasonal vegetables (spaghetti squash) instead of rice and beans. I wasn't sure on spaghetti squash at a mexican restaurant however it was deliciously light, not over cooked with a cilantro flavor, excellent low carb option. The quality of food is better than your average mexican restaurant. Dinner prices are about $17+ per person and seafood dishes were $20+pp. Looking forward to having more corn tortillas and trying other seasonal vegtables.

The quality of food and drinks was up to the mark, but the staff seemed unenthusiastic and lacked teamwork.

I had brunch last weekend in this location and it was great. We had pancakes and chilaquiles. The food was fresh and the waiter was kind.

No Complaints! The Fajitas were bomb, drinks delicious, I didn't even try the tortillas but I bet they would've been Wonderful also.

The beef melted in your mouth. Tortillas were huge and thin with actual flavor to them. Food was seasoned perfect. Gabriella was our server and was pleasant and very attentive. Definitely going back. Atmosphere was fun. Was a little loud but they were busy. We still could hear as we talked.

I try and give this location the benefit of the doubt because it's closer than Allen. Unfortunately this location is horrible! Our waitress is slow and rarely comes around. Something at the bar is ALWAYS broken like the blender again this time. Weird because Bed Bath is right up the street to get another one. Lastly, it always takes 20+ minutes to get your food when there's only 8 tables with customers. I just need to let it go and go to Allen or stop coming in general. Also, the prices are expensively offensive for small fajita meat.

This place was great we went about 5ish Saturday evening we were waiting on the improv show we were greeted by a real nice waitress very polite and offered us these tiny tacos fajitas I think they do that to all new customers they were great they fell apart like so tender hard to describe so so good chips and salsa pretty good it's roasted style we order some nachos cuz they were delicious .the beers real cold I have to try again I will be back great place

Cannot come here without trying to fajitas. That's what they are known for. This location is just like any other chain. It is always clean and the service is usually pretty good. Always love to get the guac and the queso while here as well but you can't go wrong getting a fajita platter and it's nice to share with friends or family because you get rice and beans with it as well as the fixings and you can get tortillas to make some great tacos.

Tex-Mex Food was very nice, great potions. Very pleasant servers, the Restaurant is very Tex-Mex and you can tell it is a chain "cookie cutter style" restaurant.

The go-to for me were the well seasoned/marinated steak fajitas. The queso dip was smooth and velvety. The corn tortillas were hearty. It was a 10/10 all the way around.

One of my favorites when it comes to Texas Mexican food! The three pepper cheese steak is my absolute favorite dish and has the heat to make it very distinct. Lupe also has great salsa that I have purchased to take home many times. All homemade, great service, and really really great food! Just try it, you'll like it!

I love Lupe. Best beef fajitas ever. Tortillas are great. Tried the cheese quesadilla and it was just okay. Added shrimp to my fajitas and they were absolutely inedible. They tasted old and both had to spit them out. Still giving 4 stars because this place is great JUST DONT GET THE SHRIMP

Great food& drinks... I'm so glad they have moved north of Houston! Now I get to enjoy these great fajitas without braving the Houston humidity! Get the fajitas trio, but don't eat all day before you go!

Place was yummy. Margaritas devine and service was excellent. Accommodated our large group and still got everything right. The guacamole and chips were delish and everyone loved they food. We'd go back for sure!

Last night's visit was an utter disaster. It was almost unfair for any of the patrons to spend any money on their visit. The restaurant should have just closed for the evening because they were in no way prepared. From the slow drink deliveries to the missing and incomplete food orders, it was one of the worst experiences anywhere. What really blew my mind is how management was completely oblivious to the service issues that I had to ask one of them to intervene and take control. It was obvious our server was new, but I had to ask for help when fajitas were served without tortillas and guests sitting plateless because food was never ordered. When you are asking for 18, 20, and 25% tips nowadays, the level of service has to be commensurate. I am not sure what the training program looks like there, but nothing was going well for anyone.

Love the food here!! I've been several times and we have always been very satisfied with the food. They serve Charro beans with the chips and salsa and I love it. The only things is that the service here is not very good. The service is always lacking. It seems like a work culture thing bc it's every time and regardless of the section we are in. We've learned to smile and nod bc the food was worth it.

I've eaten here previously, with a group of co-workers, for dinner and it was very good. Today we went early, for Brunch. They serve you with chips that are thin and crispy, with a salsa and a pinto bean "dip" that reminded me if a pinto bean soup, just a bit thicker consistency. Both were great, with the salsa providing a good amount of heat. We ordered the Barbacoa Omelette with refried beans and potatoes. The refried beans were awesome, some of the best refried beans I've had. The potatoes were good, flavored well, but weren't hot and were kind of dry. The Omelette was exceptional, it was filled with braised beef that was so good. The description said that it had chile-lime hollandaise and roasted poblano, but I didn't taste or really see that, it was covered with ancho chile sauce and cheddar cheese, and it really was tasty. We also had The Chong, which was 2 Green Chicken Enchiladas and a Crispy Chicken Taco, with rice and beans. The taco was wonderful! It was made with fajita chicken, which had a nice char and was juicy chicken pieces. The enchiladas were sizeable and filled with white meat chicken that was juicy and tender, but not full of flavor, it tasted like good chicken. It was covered with a verde or tomatillo sauce, which was good but for anyone with a cilantro aversion, the sauces prominent flavor was cilantro so be aware. The rice and beans were some of the better that I've had, particularly in that the rice was not dry and it did have a nice flavor. The food is great, but does lack salt, so they need to add a dash of salt, particularly to their chips. Our server, Michael, was very pleasant and did a great job of taking care of us today. I'd recommend it and I'll definitely go back, possibly again for brunch because they have a great selection on the main menu, but some nice choices for brunch as well.

If I could leave ZERO stars I would. Worst bartending customer service I have received in my adult life. I went for dinner and we had a 15 minute wait (when the restaurant was basically empty mind you) so I went to the bar with my 13 year old son next to me to order a drink and then go back to waiting area and the bartender wouldn't allow me to order if my son was next to me, we have eaten here many times at the booths directly across from the bar and he's been with me. You lost my business, my lofty tips, and I will be sharing on all social media platforms.

The food is decent, but it's nothing special in a city full of Tex-Mex. Asked the server what he recommended and - surprise of surprised - he recommended the most expensive thing on the menu. It reeked of dishonesty, and made me less interested in going back. The food was not bad - maybe a bit overly salty. The salsas were good. The enchiladas were tasty. Oddly enough, the tortillas were thin and flavorless. There was something missing there.

This is one of my favorite spots to come to. There's a lot of places to eat and drink on beltline road; make sure Lupe is one of them. We always sit at the bar, and our bartender Jen is always very friendly and attentive. The food is delicious; I love the fajitas & their brunch carne asada. I like to order a mimosa rita to accompany it. Plenty of parking, great ambiance. I love coming here

H had been telling me about a meal he had at another location while he was traveling for work, so we decided to stop by. The staff seemed friendly, and the churro/boracho beans were delicious. We were stoked to order the fajitas, but they turned out to be pretty disappointing- the beef was super chewy and tough, and the flavor was interesting, but not really a profile that I enjoyed. The super large and paper thin tortillas were really great if eaten immediately, but became very hard and dry/chewy half way through eating my first fajita. The shrimp was super salty but the spicy butter helped mask that. Honestly, I could barely eat any of it and felt awful all night afterwards. Definitely not a fav, but I do wish we had given their chicken a shot so I could have left a more well rounded review. Another side note is that after we left, we got on Yelp to see if it was just this location that wasn't so great, and immediately saw that on a couple of weeknights (one of the nights we were there) they offer half off the 1pound fajitas... we both got 1/2 LB fajitas and the waitress didn't mention that if we had ordered the 1 pound we could have had the perk of our meal being discounted- so that just honestly left a bad taste with us about their way of doing business on top of us really not enjoying the food. Over all it's ok, I might have been open to coming back to try something different, but it just wasn't a good enough experience to even want to give them another chance.

9/21/22: We went back for a late lunch, and had a good time. It was not very busy. The food was nicely presented, and it was very good!

Authentic Mexican restaurant with Fantastic fajitas! Great margaritas & tortillas are homemade & delish...both flour & corn. Great beef & chicken fajitas with beans, cheese, guacamole and salsas.

Sat down at the bar with my partner. Was greeted nicely. We ordered drinks. I ordered a beer and a shot. Was given the beer. About 10-15 minutes had passed so I just assumed the bartender had forgotten my shot.. no big deal. So I got her attention and politely said I think you forgot my shot. To which she responded no I didn't forget it I've just got busy with other customers. These customers had sat down after us. I guess I just didn't understand why my entire drink order wasn't completed first before focusing on others. To me the response was just a little snarky. So at that point I didn't even want to talk to her. The vibe just felt off. 3 stars because the Queso was good. If I didn't eat that Queso it would have been a 1 star review. I really wanted to eat lunch here but couldn't because I was off put by earlier. Also my partner finished her margarita and probably took about 15 minutes to be approached again. And at that point we asked for our check. Look I understand being busy and having a lot on your plate. So I wasn't mad. But the vibe just felt weird and it's not anything I want to be around when trying to enjoy drinks and lunch.

Great food, Great service. Always consistent with their product and service. Definitely recommend.

This was a nice surprise. I read the reviews prior to selecting Lupe as our next Tex Mex outing and it was terrific. We ordered the queso and it was very good. The chips were the thin crispy type that went well with the queso. We got a second basket of chip to finish off the queso. My wife had the beef enchiladas plate. It was enough to take home after filling up in the restaurant. I had the taco salad with fried chicken. We both said that we would order our meals again. The decor and ambiance of the restaurant was Tex mex and that was exactly what you want when you go for this type of menu. Our server was experienced and that also added to our experience. Overall highly recommend.

Great food and margaritas! We had a great time and the service was exceptional. The ambiance was on point as well!! We went last week and are headed to back again!

We hosted a party of 16 Thursday night, and everyone agreed that our experience could not have been better. Two days earlier, Andrew, the manager on duty, reserved a lounge room for us, and when we arrived 30 minutes early, everything was already set up. Norm, the shift manager, and Sarah, our perfect hostess and server, made all of us feel welcome and appreciated. Oh yeah, and they made sure that everyone enjoyed our excellent fajita dinner and drinks. Those in our party who had not been to Lupe's before will definitely be returning.

My experience at Lupe Tortilla was amazing. The food was good and the drinks were even better! My friends and I's server's name was Matt Daniels. He was superb. Matt was attentive and nice. I would definitely go back. When you visit make sure you ask for Matt.

They have 1/2 off fajitas (only applies to the 1 lb chicken and beef item) on Mon-Weds after 5pm. That's about $20 for a huge meal for two people! Even though the discount doesn't apply to other amounts or meats, you can come with a larger group and order as many 1 lb chicken and beef fajitas entrees as you want. The fajitas are great! It comes with a sizzling plate of beef and chicken, grilled onions, and grilled jalapeños, along with rice, beans, cheese, guac, sour cream, pico, and flour and/or corn tortillas. The meat is tender and a little tangy from the lime marinade. The beef is tastier than the chicken, although the chicken is surprisingly moist despite looking kind of dry. The flour tortillas are fine, but go for the corn tortillas. They're thick and chewy. They also provide complementary chips, salsa, and a bean dip. They are super generous. They gave us 2 huge bowls of chips and 3 sets of dips for 4 people. We also got the green enchiladas, which were stuffed with chicken breast, but also pretty juicy. I would just want more salsa on top. Also, don't forget the $5 margaritas (on the rocks or frozen) on Mon-Weds after 5pm. We came a little before 6pm on a Weds and didn't have to wait at all. There were people waiting when we left around 7pm.

La comida estuvo ok no me gusto mucho el sabor de la fajita el arroz parecía recocido y estaba duro so no me gusto el servicio estubo muy bien la chica que nos atendió fue muy amable el ambiente agradable y cómodo solo un poco más bajo el volumen de la música no podíamos platicar augusto si volvería para tener una tercera oportunidad porque la penultima vez que fui estaba muy rico todo pero esta ultima vez no tanto pero si volvería

If you order fajitas at home, expect to not receive tortillas and a manager named "andrew" with a british accent to tell you he will make it right only to not do so. I assume its a fake manager or if he is real, a poorl organized one. I called to merely inform them and was told, after spending $60+ for fajitas by the LB with no tortillas we would be compensated to which we were not. Im not usually one to complain like this but I feel the employees just didnt want to get in hot water however I will be walking in tomorrow with not such a pleasant tune. We will see how it plays out. Stay tuned. Foods great. Always is. But this experience, take out only, is trash.

Service was spot on and the food was actually great! A little pricey compared to some other top places but it was worth it for what we ordered.

Tried this spot after craving some Mexican food. We are from New Mexico so we eat it all the time and this place was really good for TexMex. Best fajitas from a restaurant i have ever had in the beef. The puffy tacos and braised beef enchiladas were great as well and good beans and rice. Only complaint is the flour tortillas are super thin but it actually was ok because you could taste more of the fajita meat and toppings.

i love this restaurant and we eat there regularly with our friends. But I want everyone to know that there is a waiter named Ruben at the restaurant that will up charge everyone at the table and you will end up with a bill that is 50% higher than it shoud be. just be careful of that guy, the rest of there staff is great!

The fajita trio meat was outstanding and service top notch. Shout out to Jaz for giving us the space and time we needed to talk and slowly enjoy our dinner. She thought of everything we needed to take home leftovers too.