Mastro's Ocean Club

Fine dining through and through. From the atmosphere, to the service, to the food quality and taste, to the prices. My server was Fitz and he was excellent. They were very busy the Friday night that I went, but Fitz did everything he could to make sure my dining experience was top notch. I had to wait extra long for my check and a couple food items, but Fitz ratified this by comping those items so I have no complaints and thought he did an excellent job. The food is next level. I had the bread service, the branzino, the scalloped potatoes, the black truffle gnocchi, and the butter cake. Everything was superb. I would dine here again for sure.

We got a winner, Mastro's DTLA for Christmas dinner with our family! We had an exceptional holiday dinner from the welcoming velvet rope entrance, onto connecting with the hosts for our reservations, and our 5-star server, Kaylee! Pianist and soloist was off-the chain! She's remarkably hot! The vibe is high energy. The mood is luxurious with dim lighting over scrumptious eats & drinks!!! Key tip: RSVP!!! Key tip: Enjoy it all! Our menu: King crab legs, sushi, maple bacon appetizers. Main course: Salmon, pan seared Chilean sea bass, shrimp cocktails, lobster Mac & cheese, spinach & cheese, and garlic mashed potatoes. Delicious! Bravo!!!! We had treats to go! Make 2024 your year with Mastro's or add it to your 2025 experiences! Deliciousness.

Went there Christmas Eve and I felt like they were not prepared for how busy they were. Restaurant was at capacity and it took a really long time for our waitress to make her rounds to check on us. Water wasn’t getting filled either. Food was good but the steak was just a little overdone for how I ordered it spent nearly $300 and probably will end up going to another Mastro’s in the future instead of this one.

Review for Mastro’s Ocean Club, Downtown Los Angeles My boyfriend and I visited Mastro’s Ocean Club in downtown LA to celebrate our one-year anniversary. The ambiance was elegant, perfect for a special occasion. Our server was kind, attentive, and quick to address any issues, which we really appreciated. We started with oysters, which were fresh and absolutely delicious. My boyfriend loved his Caesar salad, and the garlic mashed potatoes were flavorful. Unfortunately, the experience took a turn when it came to the steaks. I ordered a NY strip medium rare, but it came out rare. When we asked for it to be cooked a bit more, the top was completely burnt, rendering it inedible. My boyfriend ordered a filet, which also arrived rare, and after being recooked, it came back well done. While the service and starters were great, the mishandling of the steaks was disappointing, especially given the reputation of Mastro’s and the price point. I’m not sure if it was just an off night in the kitchen, but it did put a damper on what was supposed to be a memorable evening. Overall: 3/5. Amazing service and starters, but the quality of the steaks fell short of expectations.

Great place and service!! Our waiter Adrian gave us a great service throughout the night . Happy to have choose this place to celebrate my bday. My daughter loved the Kobe meat she ordered. Thanks 🤗

Great service. It was our 1st time so we were not familiar with the menu. But we got all the support and insight that we needed from our server. We ended up having a wonderful time. The live music was also really good.

When we entered the restaurant, we waited for over 10 minutes before a server came to assist us. After placing our order, only two of our four water glasses were filled, one of which was only half full and without ice. The restaurant offers complimentary bread, but we never received any. Within 30 minutes of being seated, three other tables near us were seated, and all of them received bread while waiting for their food. However, even after we finished our main dishes, we still hadn’t received ours. When we politely asked the server about the bread, we were told, “I’ve already placed the order; someone will bring it to you soon.” I’ve never heard of needing to “order” complimentary bread and then wait for it. Meanwhile, I watched other tables that were seated after us receive their bread quickly. We asked about the bread four times, and each time, the server responded impatiently, saying it had been ordered and we needed to wait. When we finally decided to pay the bill and told the server we no longer wanted the bread, she sarcastically asked, “Is there a problem?” We ordered a 40-ounce tomahawk steak, three sides, and an appetizer, spending significantly more than many other tables. Receiving such poor service on Christmas Day was extremely disappointing. We were the only Asian table in the area, and I couldn’t help but wonder if we were being discriminated against. This experience left me deeply disappointed with the restaurant.

We love Mastro’s but we frequent the Thousand Oaks location and we never had a problem there but since my mom moved to downtown LA, we figured the downtown location would be ok. Since my mom lived downtown, we’ve been to the downtown location 4-5 times and always said that the food was not as good as the Thousand Oaks location. On May 9, 2024 we decided to go to the downtown location for my mom’s bday. When I made the reservation I also noted that we were celebrating a birthday but it was not acknowledged upon arrival or after our meal….any who, our waiter wasn’t too bad, it seemed like he had several other tables to tend to which I kind of understand. When our food came out, it tasted nothing like I remember. Honestly, everything was undercooked….macaroni was too watery underneath all the cheese, the mushrooms were too rubbery and for some reason they were large in size with just a few button mushrooms that tasted good but I don’t remember having huge mushrooms …the Brussel sprouts were still hard, not tender at all, everyone who had a steak said that is wasn’t all the great and my salmon was totally undercooked which turned me off because it was a strong fish smell. I sent it back to the kitchen and just ate a little bit of the sides. The only great thing we had that night was the butter cake, unfortunately. However, we waited almost 30 mins for that. I do want to offer a suggestion, our reservation was for 5pm and the doors did not open until about 5:05 and we were left standing near the entrance for about 15 mins…my suggestion is, make sure doors open maybe 10 mins till 5pm and sit people immediately and don’t make them wait and stand. People are paying good money for Mastros and it’s a little rude to have people waiting like that. Also, upon being seated, maybe offer a bread basket, compliments of Mastros if the waiters need a little more time to get situated.

Had a family event at Mastro's recently, and everything about it was bomb. Food on point, views on point, we couldn't have asked for anything more. Shout out the event planner Talia and Robert, the GM, he really went above and beyond for the fam. Pro tip: get there right at sunset and don't sleep on the espresso martinis that come in the shaker for that extra top off.

I'm a frequent patron of Mastro's Ocean Club in Malibu, but this time, I decided to try the Downtown LA location with my family. While the food was as excellent as always, the service and billing process left much to be desired, which was disappointing for a restaurant of this caliber. Our server, while polite, was slow in taking our order and asked how we were doing once throughout the evening. It took almost 8 mins to order our dessert after we finished our meal. However, the most concerning aspect of the visit was the disorganized and misleading billing process. The receipt included a "suggested gratuity" of 18% ($84.78) for our bill of $523.81 (after tax), bringing the "suggested" total to $608.59. I used a $300 gift card and expected to pay the remaining $223.81 on my credit card. Upon reviewing the receipts, I noticed discrepancies: * The credit card receipt showed a balance of $308.59. * A second receipt listed a charge of $265.60, which included an "automatic gratuity" of $42.99. These inconsistencies were not explained by the staff. Additionally, I unknowingly tipped an extra $57 on top of the already included gratuity, resulting in a total tip of 28%. While I have no issue tipping generously for excellent service, I value transparency and clarity when it comes to billing, and this experience felt disorganized and borderline deceptive. It seems this location automatically adds gratuity for parties of four or more but fails to clearly communicate this policy, leading to confusion for diners. This lack of transparency is unacceptable, particularly for a fine-dining establishment. While I've always enjoyed my experiences at the Malibu location, this visit has left me hesitant to return to the Downtown LA location. I hope this feedback helps improve the clarity of billing practices and overall service.

Service is excellent, food has never been a disappointment and I've tried a lot on the menu including some of the specials. The atmosphere definitely more old world Hollywood vibe with a large wine collection at the entrance in display. This is a great pick for birthdays! Went here because it's across the street from Crypto.com arena, so convenient. They will also print your name on the menu for special occasions if you request it ahead. Drinks are amazing with dry ice!

Mastro's DTLA was an incredible experience! I surprised my boyfriend for his birthday, and he was blown away. The restaurant is conveniently located in Downtown LA, right across from the Staples Center. There's also a parking structure next to the restaurant, which is a big plus in LA. We started with the bread assortment: pretzel stick, sourdough, and rye bread. The bread was so delicious, I could've been happy with just that for dinner. The A5 Wagyu Roll is an absolute must--tender beef, fresh avocado, and perfectly balanced flavors. The Caesar salad was also perfect for sharing between the two of us. For dinner, we ordered the 9 oz. Filet, the 16 oz. NY Steak, scalloped potatoes, and mac & cheese. Everything arrived hot, tender, and perfectly cooked. To top off the evening, Mastro's brought out a slice of cheesecake with a candle, and we ordered the butter cake to go. Everything was perfect, and my boyfriend's birthday experience was exactly what we had hoped for.

Came here for my sister's birthday and as always, the experience was amazing. I called ahead and they were able to make the menu personalized for my sister, which was an amazing touch. We ordered the calamari for an appetizer and for the main entrées it included the salmon, steak, and pork chop. to note: the food is on the pricier side, however, all sides are shareable. We also ordered broccolini, garlic, mashed potatoes, and mac & cheese. No disappointment. Service was amazing throughout the night. Would definitely recommend this restaurant for fancy dates and birthday dinners.

I'm so glad Mastro's has finally opened in DTLA--no more long drives to the Westside! Our childhood crew planned a BrosGiving dinner, and the restaurant was incredibly accommodating, even as we kept adding to our group. By the time all 10 of us showed up, they had us covered. The customer service? Top-notch. The ambiance? Classy with live music, though a bit too dark for my liking--I needed more light to read the menu comfortably. Now for the food: absolutely incredible. From appetizers to main courses, everything was spot-on. Sure, the bill was high, but it was worth every penny. Can't wait to

Everything was outstanding! No exaggeration no cap... the whole dinning experience was beautiful and for my birthday, I definitely enjoyed myself.

I've been to this location several times. I prefer it over the Beverly Hills location because it's not as crowded . Recently went for my birthday. Started off with a great drink. French 77. Loved that they customize the menu for a birthday. Those touches matter. My server Lotto was amazing; personable, attentive and funny. I had sautéed shrimp which is my fave appetizer. I then had a drink called Elder and Wiser. Main course was a 8oz filet and shared Brussels with the table. They gave me a complimentary cheesecake for my bday but I was extra and ordered butter cake because it's a must for me.

Wanted something to do on a Friday night so decided to check out this Mastros instead of going to the one in Beverly Hills. Sat at the bar and had a great time. Service was stellar and the food was the cherry on top. I would def come back here again to check the vibe. I ordered the sea bass and my homegirl ordered the scallops. I took an Uber here so not sure where the valet or parking is. Cira apartments are right there so I'm sure that's an option. Price: $$$$ Ambience: Upscale/Casual Parking: ? Unsure

I made reservations two weeks ahead of my husband's 50th birthday. I added my husband's name on the reservation, because they do this special printed menu for celebrations. As soon as we got there, we were greeted by staff, and led to our table. I requested to be seated by the window, and we had an amazing view of the ocean. My husband and I shared the 22 oz ribeye and it was more than enough for the two of us. My daughter had the 8oz filet, and she gobbled it all up! It was that good. We also order the lobster mashed potatoes, french fries for my daughter and sautéed wild mushrooms, and of course the bread service. Everything was so good, the ribeye was the best I've had so far. For dessert, they gave my husband a complimentary slice of cheesecake, and we added a crème brûlée. Overall, we felt so special, we had an amazing time. It was so worth it.

Watched the game in the bar area and also got to listen to the piano player. Service is always amazing and the food always on point. My favorite was definitely the dream berry cocktail. Must have every time I come here.

Nestled in the heart of downtown Los Angeles, across from Crypto and right next door to CHASE bank. Parking in the Circa structure. Parking was $30 due to special event that was going on. Made reservations online for 5pm since they open at that time, walked up to the host and told her our we had reservations and was seated in a great booth with an elegant yet welcoming atmosphere, with sleek decor and attentive staff ready to cater to your every need. Our server, Jason was incredible and informative with the menu. Topnotch excellent service provided by everyone that catered to us on my birthday! Started off with the seafood tower. Oysters on the half shell, was delicious along with the jumbo king crab. So flavorful that I didn't need to dip in sauce. For the main course, shared Porterhouse 24oz along jumbo lobster tail. The steak was marinated with great seasoning and the sides were rich in flavor too! Must get Sautéed mushrooms and Mac n cheese. Save room for dessert, as the sweet endings here are not to be missed. Their house made whipped cream is to die for! (So goood!)) Celebrating my birthday here, was an unforgettable dining experience, Mastro delivers on all fronts. With its impeccable service, exquisite cuisine, and sophisticated ambiance, I'll definitely be back!

Came here to continue an all month long celebration of life, beauty and love. I found the place rather empty as I came during the early afternoon in the middle of the week. The table was large and the service was very attentive. Our server Michael was very pleasant and somehow we spent 2 and a half hours here even with most of the restaurant to ourselves. My date was especially impressed when I said I had reserved the entire restaurant for ourselves. The ambient atmosphere was topped off with live music, the singer seemed more joyous about being able to sing than hitting the right pitch. It made me think of Karaoke but really high class, no stuttering just happy to be belting out tunes. We both ordered filets, she the small and I got the 12oz. The meat was tender and juicy the outer layer seared and drizzled with flavored oils and hardened to an almost encrusted like state. One thing I found kind of new is the plate was extremely heated. I'm kind of a steakhouse connoisseur so to see this really brought to my imagination a "baby RUTH's CHRIStmas" kind of platter. I seem to remember being warned a few times in other establishments before such a warm plate came out. They just expect you to know better here. Don't touch the plate until it's had a chance to cool. It ain't cheap, and only walking distance for me but if you are driving here the parking is going to set you back. Other than that, I loved the bread, come in and have some fun.

Downtown outpost of steakhouse that owns Nick + Steff's as well. Had dinner here with my parents on a Sunday evening and made reservations online in advance. We had an early dinner since they were catching a show at SoFi. Street parking available if you are willing to walk a few blocks. Credit cards accepted. Our waiter Fitz took very good care of us and was helpful in his suggestions. We did get the bread service ($5) and there was an array of breads that included pretzel, raisin, rolls, etc. My dad and mom got steaks while I opted to try the sushi (the wagyu beef roll came with 8 pieces and the hamachi with crispy onions came with 9. We got the spicy Caesar to split (highly recommend this since the dressing was unique) as well as the calamari (highly recommend this as well for the lightly fried texture). Ordered some fries for the table and of course we had more than enough food. I particularly liked the wagyu beef roll and feel that the broiling of the beef helped add some nice texture. We ended the meal with the sinful chocolate cake and we had some creme anglaise on the side, which made all the difference for this very rich, heady dessert. They had live music at the bar area and there seemed to be a lot of tables celebrating a special occasion. We had a leisurely meal and took about 2.5 hours to enjoy everything. The ambiance is dark and moody, but sophisticated. We felt taken care of and highly enjoyed our meal.

We love Mastro's! Been going to the Beverly Hills location for quite some time now. This is the second time we have been to the Los Angeles location. Location is a lot better than BH due to the fact that this location is near the freeway. Anyway, we decided to go to Mastros for my mom's birthday. We arrived and all was good. As the waiter was filling our waters, he accidentally spilled a full cup of water on me. No big deal. Got a bit soaked, but it was only water and accidents happen. They offered to move our table, but they wiped it dry enough and put a cloth napkin over the soaked area, so we were good. I had the special of the day: a 40 day, dry aged rib-eye. My wife got the same and we also got the NY steak, and pork chops. We ordered the lobster mash, sauteed asparagus, truffle mushrooms, crab cakes, calamari, clam chowder, caesar salad, and bread. After ordering, about 10 minutes later, our waiter informed us that they had sold out of the dry-aged steaks. He apologized and I ended up ordering the chef's cut rib eye, and my wife the rib eye steak. The food was great! I do prefer the steaks at the BH location. I don't know what they do there, but their steaks come off juicier and a bit more tender. Unless Mastros, as a whole, changed their steak quality, the BH has been consistently better prepared. For the third course, we had the complimentary birthday cheesecake, and the butter cake with coffee. The coffee came out lukewarm. Honestly, I can't believe a restaurant at this price point can offer lukewarm coffee. We mentioned this to the waiter and they brought us a new cup. The rest of the experience is normal, so not much to say. Ate, had leftovers boxed up and the final bill came. Found out that they tagged an 18% gratuity to my bill. Not sure if this is the new normal, but left a bit (or maybe a lot.. still determining) disappointed for all the shortcomings that happened in our dining experience. The spilled water that got me pretty wet, offering a sold out menu item, and the lukewarm coffee (which was complimented) all left a bad taste in my mouth. I do not expect any of this at a restaurant charging over $100 per person (on average). But to see an 18% forced gratuity? I understand a forced gratuity for parties of 6 or so.. but we were a party of 4. I think we'll be visiting the Beverly Hills location from this point forward.

This Downtown Los Angeles Ocean Club has got to be my favorite Mastro's location. The aesthetic is stunning, the ambiance is romantic and definitely feels upscale. We come here often for celebrations and have never had an issue with getting a reservation. The personalized menus are a great touch. Service can be a slow during peak days and times. Nonetheless, our servers have been great and have offered the same attentiveness that we have come to expect from the Mastro's brand. Our favorite dishes consist of: Shrimp Cocktail New England Clam Chowder Fillet (8 oz/12 oz) Sautéed Asparagus Garlic Mashed Potatoes And of course, the Butter Cake!

I have been to mastros over 10 times in different locations but all in the LA area. This was my 3rd time at the downtown location. I will have to say this is the first time out of all those times where I really didn't like Mastros. The vibe was good as was our service but just the food itself was really lacking at this location for some reason. Highly Recommend: Maguro Lime Roll Mac And Cheese Cream Spinach Good But Not Great: A5 Wagyu Beef Roll Caesar Salad Chilean Sea Bass Norwegian Salmon Mashed Potatoes Bone In Ribeye Not sure if I'd go back to this spot for a minute. Might try a different location as usually I like Mastros.

Everything was on point as it should be at a place like this. You get what you pay for. Started out with The Dream Berry, Black Label, bread, and a shrimp cocktail appetizer. The main course was some Meat and Vegetables ( the creamed corn was so good). For dessert, we had creme brulee and cheesecake. The whipped cream was essential with all The berries that are not pictured. We needed to get some gift certs too. Glad to have one for my stocking.

Aesthetically this restaurant is gorgeous. I made same-day reservations. At the last minute I needed to change the time of my reservations and I had no issues doing so. I was here celebrating my mother's birthday. As soon as we arrived, we were seated but overall the service was a bit slow. However, the food definitely made up for it. We ordered two appetizers. We ordered the crabcakes and calamari. Both were delicious and the whole table enjoyed them. I ordered the petite fillet, medium rare. The petite fillet was cooked to perfection. It was well seasoned and I will definitely order it again. We ordered three sides, which was perfect for a table of 4. 1. Lobster mashed potatoes 10/10 2. White cheddar lobster mac & cheese 10/10 3. Truffle butter sautéed mushrooms (moms fav) Note: we parked right behind the restaurant and paid $20

Second time at Mastro's and dinner did not disappoint! Got the ribeye along with the lobster mash and some asparagus. So delicious! Patrick, our server was on top of it and his helper was amazing! There was no time with empty dishes. The ambiance was great and set the mood for a great birthday dinner. Only con was my daughters couldn't find a lock in the bathroom stalls.

I'm really, really disappointed. I never recommend this restaurant. I've been to Beverly's and had good memories, so I came to the Mastro's ocean club at downtown for my birthday, and I'm really disappointed. 1. There is no valet service and we have to pay $30 for self-parking. 2. There are not many servers (only 2) that work, so the servers are hectic. 3. So the water cup is always empty. 4. The foods were burnt out. We spent $510 but the foods and service were terrible!! 5. Wine corkage fee is $50!

I made this reservation to celebrate my special lady's birthday. Within eyeyshot of LA Live and Staples, this restaurant is nicely situated inside of a new swanky building. The dining room is beautifully decorated with floor to celing wine cellars and modern decorations. They spared no expense to dress this place. My American Express Platinum Card was ready to take the requisite beating. Unfortunately, they should have spent just as much training staff... This review is for the "burn book"... Which is what they did to our filet mignon after sending it back for being undercooked. My fiancée is foregoing medium rare for concerns about eating undercooked steak while pregnant. Her filet came out blue/medium rare. I ordered the porterhouse medium rare and it was overcooked. Clearly the kitchen and/or waiter got out orders mixed up. Don't order the old fashioned either, they muddle it like a Miami bartender making mojitos. You get a cloudy concoction that doesn't taste anything like an old fashioned. I guess it's the new fashioned way to make the classic cocktail. I don't like it. The manager came over after we brought these shortcomings to the attention of our waiter, whom was very apologetic. The manager, who had the attitude of Charlie Brown's Lucy (along with the bangs to match), couldn't have been more bothered and curt while talking to us. She did us the courtesy of discounting the steak, but that wasn't the point... Where is the attention to detail yoi expect from this brand? Where is the professionalism? Where is the corrective action? How do I know that when I come back -or when you cone here - this won't happen again? The only things that might make me come back are the shrimp cocktail and lobster mac n cheese... But honestly, I can get those at the Malibu location - Never had a bad experience there.

Was visiting Los Angeles for a show and was looking for something yummy to eat that wasn't fast food. A friend recommended the white cheddar Mac n cheese and WOW! It did not disappoint! Would come back just to have it again! We ordered it to go at the bar and the bartender was very friendly and welcoming even though we definitely weren't dressed to dine in. The restaurant is beautiful and we will definitely come back. Thank you Mastro's!

This place is a beautiful under the sea 5 star oasis in downtown L.A. I just had the best Chilean Sea Bass I've ever had. The waiter, Fitz was fun, knowledgeable and advised me to try the blackened seasoning on the sea bass which tasted amazing. We had shrimp cocktail to die for served with cocktail sauce and zesty horseradish! The bread basket, (something you never see anymore) was like it used to be in high end restaurants!! No joke, hot, delicous fresh variety basket with butter. The clam chowder was great too. Nice place! We really enjoyed our server, Fitz. If he is working ask for his section. :)

Mastro's is one of my favorite steakhouses, I've only been to the one in Las Vegas. So this was my first visit to the one in LA. They gave us the option to either sit in the bar area with live music or in the main dining room, we decided to sit in the main dining room. We came on a Thursday night and it was pretty empty inside. The crab cake was cooked to perfection, moist inside and a nice crispy crust on the outside. We ordered a filet medium and had them slice it for us. It was seasoned well. The mash potatoes and Mac and cheese were good but the asparagus was overcooked. I was so excited for the butter cake, when it arrived the ice cream was completely melted. Then we had to wait a few more minutes for our server to bring us spoons. The service was good but I was disappointed about the melted butter cake.

If I can do zero stars I'd put zero stars... We waited over 2hrs for our food and when it came out my steak was burned!! And it costed $96 for a burnt steak! Like make that make sense, I would've sent it back but at that point I might as well go home for how long they took to bring the food out like seriously 2hrs?! The plate in front is pork chops which were really pink inside yet also burnt on the outside

We came here for a late 10:30pm New Years Eve Dinner/New Year after stopping by a friend's house and it was super packed as expected, but we had reservations so didn't have to wait long to be seated after checking in. Considering how packed it was, the food and the service were pretty decent. The ambiance was lively, trendy, and energetic...and I think it was the perfect place to celebrate New Year's Eve. The half dozen oysters were fairly fresh, and the bone in ribeye was not bad but a little on the salty side. I was a little disappointed with the scalloped potatoes and the lobster Mac n cheese sides...both were kind of bland. The sautéed sea scallops were my favorite out of everything we tried, and I would definitely order that again. They charge for bread service, but I think it's definitely worth getting. Overall, we a great time ringing in the New Year at this Mastros, and I would definitely like to come back another time to really get an idea of how the food here is normally.

We came here for my wife's birthday. They printed custom menus for her and the service is some of the best in the city. Our staff of Sierra, Jonathon and Micah was phenomenally amazing. They were attentive, friendly, caring and were so helpful. It made our experience very enjoyable. They live music was very nice with a pianist/singer. They sang everything from pop to jazz. We requested songs. The 12 ounce filet steak was perfectly cooked and super tender. The sizzling plate and truffle butter were a very nice touch. This is by far our favorite our favorite steakhouse. This place is the next level of customer service and a magical atmosphere!

Jason looked very frazzled. He didn't follow up if we need anything or checked how was our food. We had to ask a manager for our check and boxes. We only seen Jason when it came to our order and that was it. Very bad service we received from him. He had several tables but seem it was to much for him. It was just alarming how we would wave at him to get his attention but it didn't help. We were ignored. The bussers were helping us instead of Jason. For management I would really observe your team on how they're handling situations and seeing if term can multitask without having a meltdown. The reason why I still gave 4 stars is because the food is good and the service we had the previous night was on point. This place is great for a date night, family dinner or hanging out with friends. The live music is amazing! Great individuals that know how to sing different generes. Lastly the hosts and what seem to be security were also very pleasant and helpful. This place is great for any occasion and it's a must when it comes to craving a delicious steak.

This Mastros location was one of the worst ones that I have been to. Service was not great, food was dropped off on the table and that was that. The food itself was not great. I ordered the chef's cut ribeye cut and it was burnt on the outside and rare inside so every bite left a burnt taste in my mouth. The restaurant is itself is nice, however there was a homeless person knocked out in the restroom for a good hour or so until the manager and security finally got her out. Just a really forgettable experience overall.

Was in downtown for a meeting and we decided to have a nice dinner here. Ambience is great. Live music was good. Great location by Crypto.com arena. Really great wine selection. Started with the hamachi appetizer. Amazing. Perfectly seasoned. Melted in my mouth. Also ordered wedge salad. Not a traditional wedge. Cut up more like a regular salad. See photo. But still tasted very good. For my meal I ordered the dry aged bone in ribeye medium rare. Was very good. Well cooked and well seasoned but not the best I've had. It was what I would expect at minimum for a high end steak house like this. Wasn't blown away which is why I did 4 stars. I wish I could do 4.5 stars. My friend ordered the rack of lamb. Prettiest presentation I've ever seen for lamb. He also said his lamb was delicious. Another friend had the salmon which was also good. For sides we had the fries, spinach, Brussels sprouts, and scalloped potatoes. The Brussels sprouts were a bit too salty for my taste. The other sides were perfect. Fries were fantastic. Next time I'd like to try their cream corn and lobster Mac and cheese. For dessert we had key lime pie. Amazing! Lastly service was outstanding. The waiter was very knowledgeable and helpful. He wanted to make sure we were happy with our experience. Will come back for sure!

Beautiful elegant restaurant!!! I've been to other Mastros so I knew that this would be good. However; although it was good it wasn't the best! We got the porterhouse to share, that was delicious for sure. Cooked perfectly medium rare. We also got the spinach and a baked potato with caviar. That potato cost $130 . Yes it was very expensive ! For me personally it wasn't something I'd necessarily want to re order. Taste was ok, not worth $130! Service was excellent except that when our food came they didn't serve us like other Mastros have at other locations. Our bill was over $500 so I felt that they could have at least done that. But besides that I didn't care for the location. Parking was $40 and too much traffic. So for me, I'd rather not return because of that. But if that doesn't bother you, then yes you should try this place.

Mastros is located super close ti Crypto.com Arena. We typically Uber but there's a valet service right next door. Came here on a Friday night and were seated promptly. They have amazing service and live music. Definitely a vibe. We ordered a Caesar salad but beware, it is very fishy tasting. Not what we were expecting. I also ordered the bone in rib-eye medium rare but it came out medium well. You can order different butter spreads for like $15 each to but we opted to skip. The steak was underwhelming but the creamed corn and mashed potatoes were spot on. The reason I do come back is the butter cake dessert. This is a little sample of heaven and they give you a huge side of whipped cream to go along with it.

Went here after a Kings game, with a reservation. Got seated close to our set time. It then took 30 mins to get water and bread brought to the table. We waited another 30mins for the waitress to come back to take our dinner orders. By that time we had been waiting too long. We've been to a lot of other Mastro's and always had great experiences. Don't go to this one with the same expectations. You will be very disappointed like we were.

We come to this specific location at minimum once per month because they are incredibly accommodating. My 4 year old is a fan of their Mac and cheese (w/o lobster) and we usually stop by on random dates. The staff always sits us quickly and experience is never anything short of fantastic. Since the service and food has been consistently good we decided to celebrate our 7th anniversary here and our server made a delightful recommendation of the butter cake (I could finish this entire thing in 2 bites and probably a dozen more). He also made an incredible recommendation for a bottle of red wine that we enjoyed in the dim lit and romantic setting. They usually have live performers on the piano and this adds the perfect touch to dinner

We came to eat here before a game. We started off with bacon steak, phenomenal. Also had crab cakes, nothing to write home about. I ordered NY strip and it was perfect, seasoned with only salt and pepper. I also had a bowl of clam chowder that was amazing, almost as good a Splash Cafe in Pismo. We had some table sides, Mac and Cheese, mashed potatoes, corn, broccoli, brussel sprouts. All the sides were a great accompaniment to my steak. We didn't have room for dessert.

Mastros is a delicious steak house with incredible ocean views. They have huge portions and very strong drinks. I was expecting the cost to be much higher so I was pleasantly surprised by the decent prices for a steak house. The quality of the food wasn't that amazing and the service was pretty poor, but overall we really enjoyed our time and especially the views! Mastros has something for everyone

I love Mastro's, I've been to serveral of their locations and the food + service are always top notch. Having said that I think this is the worst location simply because it's in DTLA. It's right across from Staples center so parking is going to be a pain and they will gouge you 30-40 bucks if there is a game or event going on. The immediate vicinity is "ok" but you move over one block and it's basically homeless encampments and the smell of urine everywhere. So... back to the restaurant. The decor is solid but iirc this is probably one of their smaller/smallest locations? The food is great and if you don't want to drive to the Beverly Hills or Malibu locations then it's still a very solid steak option.

Been here 3 times since it opened. This location beats going into Beverly Hills. $20 parking next door. Customer service always on point. Easy to reserve or walk in at the bar. The shrimp appetizer is the top pick. The Cajun and garlic sauce goes great with the mash potatoes fyi. The lamb chops cooked medium well. Lamb chops have plenty of meat. Lobster mash potatoes and lobster mac and cheese favorite side dishes. The lobster tail feeds 2 people fyi. Plenty of meat on the lobster. The live musician singing this past Sunday for Father's Day was great. Playing some RnB music.

My family and I visited Mastros Ocean Club on Mother's Day 2023. We have dined at many different locations before and were excited to try the LA location but unfortunately we were disappointed. Our waiter took 15-20 min just to ask for our drinks. We had a few lemon drops, a dirty martini and a non-alcoholic raspberry lemonade. The lemon drops are not extremely sweet but they come with dry ice so it's a fun experience! We ordered a ceaser salad and lobster bisque for the appetizers and they were fine. When the Chefs Cut Ribeye medium style and when it came out it was burnt to a crisp. We had them take it back and come out with a new one and that was was undercooked and was completely raw inside. We had to cook the meat a little more on our plates but fortunately the manager comped the steak and gave us free dessert. We ordered sautéed spinach, creamed corn and garlic mashed potatoes as sides and they were great! The overall atmosphere was enjoyable, drinks were good, food was mid. Sadly, I won't be dining at this location again.

We came for a birthday . Would come back to maybe a different location . Parking price didn't bother me . BUT . On menu drinks are advertised for one price , rang up another price . Mastros house salad was VERY WET . Half way through it was soggy . Very disappointing. Steak (kansas city strip) was ordered medium rare . Definitely rare . Very well seasoned so we couldn't complain . But was VERY RED . They noticed we were in happy , we mentioned the whole party was already eating we didn't want to wait another hour to eat alone . Broccoli AMAZING Ordered a beer , never came . Didn't even bother asking (for a 3rd time) Mash (way better than Ruth Chris) Lobster Mac was great ! 5$ bread basket (different breads understandable) but I wasn't a fan of the hard garlic bread . So messy and maybe too crunchy wasn't any cute way to break it in half or eat it . Also where was our server?? With the price tag ,definitely needed to be on top of things . Main 3 steak houses rated . 1,Flemmings 2,Mastros 3 Ruth Chris .

Overall really great steakhouse, be mindful that they do not offer valet parking and not validate. We went on a weekend and it can get super loud so the ambience made it a little hard for conversations. Overall though my steak came out perfect, the sides were great, we shared the garlic mashed potatoes and broccolini. I had the perfect paring of wine with my steak thanks to my server. I would still recommend this place but it might be best to Uber in depending on where you live.

My bill was overcharged when I did not order wine. They gave me restaurant credit for my next visit!

Made a reservation to celebrate my partners work promotion and really regret this experience. Unfortunately there was no valet like the Malibu location, but not a big deal. We were seated immediately and there were only a few other tables in the dining room, but waited twelve minutes to be acknowledged at our table. After bringing menus our server passed our table multiple times not checking in while we sat menus closed waiting to order. Our two drinks took another fifteen minutes to arrive so we ordered everything together in hopes of preventing more delays. Complimentary bread didn't hit the table until thirty five minutes after being sat and finally forty eight minutes after seating we received our appetizer. We then waited awhile for our entrees. The food was amazing as always, but the service was extremely disappointing at a $500 price point. It was meant to be a celebration, but felt extremely tedious as seating to dessert took 2.5 hours. I wish I had chosen differently.

Located across from the convention center, so it can get quite crazy if there's an event going on. Valet parking is $40, however, if you're not in 6 inch heels and don't mind walking, there are cheaper lots nearby ranging from $10-45. The entrance during evening time is very grand and literally like you're about to enter a club, with a classy bouncer outside in a black long coat and security earpiece. Black cars lined up outside. Quite a happening scene. The night I visited, there was live singing the whole evening. The place is luxurious and dark inside. The staff is extremely classy. I'm always amazed at how much weight they carry when bringing out plates of food on one hand- definitely quite a practiced skill. The mixed greens with vinaigrette was nothing special; the house bread was pretty good- the crunchy Parmesan bread was way too salty, the other three options were much better; the steak arrives in a very hot plate so the steak continues to cook as it sits in front you- ordered my filet medium rare and it was not as bloody as I expected but definitely tender and delicious; the sides come family style- cream corn/broccoli/mashed potatoes were all good, however I expected much more from the mashed potatoes, it was not as buttery as it used to be; the pork chops are actually very good and tender- very thick cut so you can choose how cooked you'd like it to be, even though it's pork; the mixed drinks are delicious; definitely try their signature warm butter cake- comes with ice cream on top; cheesecake is good too. Ordered a decaf mocha latte to end the night and it was superb.

This is a must go! Went here with my girls for my birthday and they did not disappoint. The service, the food all fantastic. The steak was cooked perfectly, the crab legs, sautéed shrimp and the lobster mashed potato's all wonderful!

My family and I came here for dinner before the Zach Bryan concert. We were quickly greeted. The staff and management were super friendly. Ricardo was our server. Ricardo and his assistant were phenomenal. The food was quickly brought out and taste delicious. We have been to many steakhouses, but this was our first time here. We will definitely be returning.

Food was cold and steak undercooked. Very Upsetting. Nothing much was done because kitchen closed down so one person in our party was not able to eat dinner.

We usually go to the Beverly Hills location but we decided to try Mastro's Ocean Club downtown LA to celebrate our 10 year wedding anniversary. We were glad we did. The food was fresh and HOT and to die for, the service was exceptional and the ambience was amazing. Our server Richard and the rest of the team were outstanding! Haven't had that kind of service anywhere since COVID. We will DEFINITELY be back soon.