Lulu B.
Yelp
For our server Jowett, I can even give him 5 stars or more!!! He's excellent! He's served us twice and he's very nice and approachable. It can get busy in the restaurant but he's always on top of his customers. For that, we appreciate him and won't mind coming back as long as he is our server!
For food, another 5 stars. We want to support our own, meaning supporting franchises from the Philippines, and it's our cuisine so what's not to love. Max's restaurant has always been our go to even in the Philippines and despite newer ones coming out, we still kept coming back! The food they have here in Queens NY are also yummy and authentic. Can't pick a fave cos everything on the menu are just really good (without the MSG after effect lol).
-1 star for the gossiping employees. First of all, if you decide to gossip about your customers, please get your facts straight! We weren't pestering you early, we (me, my fiancé, mom) and another party came at 10:50. We didn't go all the way inside because we saw the chairs still not prepped. We (mom and I) patiently waited inside the door extension because we didn't anticipate we'll be there 10'mins prior to opening. We picked up my mom from her overnight shift, sorry we're hungry and wanted some Maxs food, maybe next time we'll consider somewhere else lol! But whatever, point is, the other lady was the one who decided to ask questions inside the restaurant but my mom and I were outside until 3 mins before 11!!! This lady, who appears to act like a manager or something didn't made us feel welcome maybe because she knew we were part of the story she was gossiping about with her other coworker!
Anyway, as I was getting ready to leave, I heard this manager I think with another female coworker by the wait staff counter gossiping about "the impatient customers from this morning" that wanted to be served early prior to 11. If you have cameras, feel free to review it because we didn't forced ourselves in there. We waited til' other customer confirmed we can come in! But anyway, bottom line, PINOY KAYO, PINOY DIN MGA CUSTOMERS NYO, WAG PO KAYO MAGCHISMISAN SA ORAS NG TRABAHO AT SA HARAP NG PAYING CUSTOMERS NYO LALO NA KNG NAGTATAGALOG DIN LANG KAYO!!! Just saying! If manager ka nga, you should know better esp you're in the service industry!!!!
I left a note for Jowett, "Thank you Jowett for not talking about customers in front of others *typo* customers!!! Have a blessed day!". If the tip wasn't centralized we could've tipped him more but I was a little disappointed from this experience!