Luke L
Google
The good: The condiment bar + Gringa Taco
The bad: The Korrito
The ugly: The ordering experience
Taking Kenji's very high recommendation, I decided to try this place out on my night off from baby duties. I was about 30 seconds away from leaving disappointed, but was able to finally complete my order.
But first, the condiment bar was far and away the star of the show. Typically, you wouldn't think a burrito truck's condiment bar would be anything to write home about, but this was on another level. It was almost like a self-serve kiosk of side dishes you would find at a Korean restaurant. There was cucumber salad, picked daikon, pickled cabbage, jalapenos, kimchi pico de gallo, and about 4 different kinds of sauces. I sampled each of them. They were all very delicious!
The Kimchi Gringa Taco was as tasty as Kenji said it was. The caramelized kimchi and cheese was the perfect balance to the savory Al Pastor. My only gripe: the meat was a little burnt to my taste. I would have preferred it with a little less char. Because the meat was so charred, I ended up throwing out a bit of it in an effort to avoid the carcinogens.
I also ordered the Korrito, which wasn't very good. It was a bit flavorless and lacked in variety. I definitely did not taste the caramelized kimchi or pickled cabbage. It tasted more like a just plain rice wrapped in a tortilla. It's harsh, I know, but I thought the burrito you'd get Chipotle would probably have been better.
The ordering experience was so uniquely terrible that I almost went home without ordering. It makes no sense to have a virtual "line", where only one person can place an order at a time. The whole point of ordering online is to streamline the ordering process. So if I have to sit there refreshing the page for 15 minutes until I am "first" in line, that completely defeats the purpose of ordering online.
It's one thing to say, "we have a lot of orders, so your food might take a while", but it's a whole other thing to say "we have a lot of orders, so please refresh the page until you can order." My advice: remove the queue and take the orders. Having a notice "food will be ready in X minutes" is sufficient warning to customers if you are busy. There is no reason to have 2 virtual queues.
All-in-all, it was a decent experience. If you were to ask me, I think Kenji was a bit too nice in recommending Mexican Seoul. I may come back one day, but this definitely will not be my go-to burrito truck anytime soon.