Terri C.
Yelp
Giving it 4.75 stars actually. This is in a great neighborhood, and located inside the lower level of Essex Market. (luv luv the awesome Essex Market!) If patrons take the staircases, you would have to really walk around to be able to spot this storefront. This is why I am giving it more stars for being in a pretty tough location, it is not obvious to find.
Service is excellent, can't ask for more.
The wait time for a burger can be lengthy...and they will call your name when it is ready. Ok if you are standing around, but if there are no nearby seats and is situated far far away, that name calling will be sent to the abyss. As a result, many just rather wait around. So that means crowding the ice store across the way...so you just have to really find a good standing area that is not taken, to avoid the traffic/crowds. (ah.. yes, covid is still around).
So just be aware and safe, at least for now.
As of the time of this review, masks are mandated while indoors (hey, why not, for safety's sake.)
For the fries, including the potato skin, fried to perfection, and that is fine. Great portion for $4. For the burger, tried the dry-aged and it was thick. The only thing lacking is the taste, which is surprising. The taste was in the cheese and accompanying onions/peppers. The flavor standards is because of how Shake Shack and many of the burger joints have excelled in their flavor departments just on the patty alone. Interesting, right! So with this comment, hope there will be improvement down the line. It is not to a point where I won't be back, so it is still a positive and constructive review that I am giving.
Prices reflects the location and Essex Market points. Dinner times - there are crowds, so kudos to those who support all local businesses inside the Market and the surrounding areas. Great pre-movie snack place or post-movie dinner spot.