Sophie Liu
Google
Ugh, I really have to get this review off my chest. We knew this restaurant space as Calavera and we used to really enjoy it. It is super sad to have had such a bad experience at - now - Mixe.
This year, Valentine's Day fell on a Friday so my husband tried to do the right thing and made a reservation weeks in advance. Our reservation was for 7:45PM and we knew things would be crazy, so we arrived at 7:30PM. When we arrived, we saw it was busy and told the host "It's okay. We'll wait at the bar". The host promised us she would find us when our table was ready but she looked confused and uncertain.
Well. 8:00PM rolled around, and I started to notice people getting seated who arrived after us. My husband went to the host and asked what was happening, and she told us not to worry because we saw there was a table being actively cleaned. My husband waited off to the side, as she continued seating people who arrived after us. Finally, as the table she promised us was finally prepped.... she went and sat somebody else!!!! My normally calm, jovial husband was losing it. He approached her again and asked her what happened, and the host looked bewildered and apologized. Thankfully (not thankfully?), we were WELL past the dinner rush and we finally got seated at an empty table at 8:10PM. We didn't get water until nearly 8:30PM, and we were both so frustrated by the experience that we decided to hurry up and order and get the heck out. The food was also a mixed bag. The Molcajete had good flavors and good portions, but we also ordered the Rib Eye, which was extremely confusing. The server asked how we wanted the Rib Eye, and I replied "Medium rare" because I thought we would get a steak. What came out was a thinly sliced chuleta-style filet (see pictures) that has NO chance of being "medium" anything. Of course, it was "well done" and very tough.
We did complain to our server who comped 1 set of drinks, but, honestly... We spent $140 + tip on a meal that was confusing and frustrating. It's so sad to say (because we loved Calavera) but we will not come back here to Mixe.