Kenny Fame
Google
I’ve given this place several chances, but I can’t overlook the evident racism they show towards Black people. It’s frustrating to think that those who harbor such strong hatred towards Black Americans would choose to open a restaurant in Harlem, a community primarily populated by Black residents.
Their dismissive attitude is hard to ignore, especially if you’re not speaking Spanish; it has become quite bothersome. On March 26, I went to this location to pick up an order I had placed through the Too Good To Go app. Unfortunately, I was met with the same poor service as always. There was hardly anyone inside, just a few servers behind the counter who seemed more focused on pretending to be busy until a Dominican customer walked in. It was painfully obvious.
When I showed the woman behind the counter my order on my phone, she told me to swipe, and right after I marked it as “picked up,” she immediately turned her attention to a Dominican man who had just arrived. There was no acknowledgment of my presence, no apology or courtesy like “one second, please.” She simply turned her back on me, dismissing me completely.
I started to panic because I’d experienced this behavior before where they took my money and I had to place a new order, but that wasn’t going to happen this time. I observed them, and it’s clear they prioritize serving Dominican or white people, while Black men just get ignored.
A few random workers eventually joined in, and one even told me to “relax” and accused me of being entitled, claiming to have noticed me since I walked in ten minutes ago. Really? They stood around doing nothing while I waited for a prepaid order ten minutes ago when there was no one else in line. Is it entitled to expect the food I’ve already paid for? The level of ignorance and racism displayed here from people who have somehow managed to run a business is staggering. It’s puzzling how they’re allowed to continue operating in NYC, but if there’s any justice, their days are numbered.