Nareh K.
Yelp
We used to be regulars here, but after several dreadful experiences, we've had enough. Our most recent takeout order was an absolute disaster. The wings were burnt beyond recognition, and when we called to address the issue, the staff responded with blatant rudeness, showing no concern for their mistake.
Our dine-in experiences have been equally abysmal. On one occasion, we waited over an hour just to place our order, and when the food finally arrived, it was cold and unappetizing. The server seemed indifferent to our complaints, making us feel like we were an inconvenience.
Another time, we decided to give them another chance, hoping it was just a one-off bad night. Unfortunately, it was the same story. We had to flag down the server multiple times just to get a glass of water, and our meals took so long to arrive that we were on the verge of walking out.
The worst part is that each time we tried to address these issues with the staff, we were met with indifference and even attitude, as if they couldn't care less about their customers. After consistently bad service, long waits, and poor treatment, we won't be returning. With Raffi's Place being that big the servers are attentive.