Vanessa Mai
Google
Warning: 18% tip will be added to your total price if you don’t pay attention to the breakdown.
Me and my 2 daughters which is a party of 3 just had our first meal in NYC here today.
We tried to play a bill guessing game and we all were wrong.
To our surprise, our receipt came with a tip of $24.56 added to our total.
I work in the service industry. I completely understand the importance of tipping.
But you cannot take tip without the customer’s knowledge. No post, no sign, no label; absolutely no disclaimer whatsoever. When I asked why did I get charged a tip or how did I get charged a tip, the female server had no other explanations but kept insisting it has already automatically added. I came to the front and questioned this business motive again. The male server tried to explain. Sir, I get it that some people under tip but there are others that over tip. At the end of the day or maybe the cycle, it will balance out. Give or take it’s still the service industry. But you cannot take it without asking and expect a win win out of every ticket, everyday.
Taking without knowledge or consent is not an honest business transaction.
I did not write the tip. I was charged the tip for a party of 3 without knowledge.
Our first meal in NYC ended in confusion and disappointment.