Maricarmen P.
Yelp
The GOOD, the BAD, and the UGLY ....
The good: Very nice hyped-up place in Normal Heights. We waited about 30 minutes, not too bad, and sat at the end of the bar, with a nice view of the entire place. The decoration and ambience is modern yet cozy, and the food and drinks were really good. We had the Bocado Andaluz and the Pink Matter cocktails, and started off with the Olives, Croquetas, and Smash Burger... everything was delicious and on point!
The bad: Unfortunately, we didn't eat much else because the bartender, who was standing right in front of us, really went all out of his way to ignore us. We literally had to hail him down to order our first drinks, then later food, in a pretty loud environment. Most of the time he stood with his side or back towards us. It was a little busy, but not really that busy, and as the evening turned into night and people started to leave we hung out talking. He never once asked how we were liking our drinks, whether we wanted another, how was the food, would we like anything else. Yes, I actually did want something else, I just ordered the apps. I thought maybe he was having an off day, since I've worked in hospitality and have owned restaurants, but then some ladies sat beside us on the bar and he starts chatting them up, and acting like a normal bartender would any other customer. I was having a good time with my friend, we sat there for a while, until most people had left actually. It felt incredibly rude that he was even cleaning dishes in front of us without so much as an acknowledgement. What's up with that?
The ugly: I HATE giving out bad reviews. Whenever I have a suggestion or negative feedback, I rather go directly to management. But I didn't find anyone to talk to. So, here's his picture, I hope he understands that even if we speak Spanish, we know how to use Yelp.