Lori A.
Yelp
Quick summary: good food, okay service, food delays, and enough errors that we wouldn't return again.
We made reservations for my husband's birthday dinner on Saturday night. We got there at 5:45 for 6 pm reservations and they told us we would have to wait for our table. We sit at the bar and get cocktails. We are pleasantly surprised to see happy hour so we get bees knees and French 75 both were great. We were offered an edamame and I was like I didn't order but we will eat it. I at first thought they brought it to us for the wait for our table. She said no it's only if you ordered it. It was 6:07 and no sign of being seated so we order another cocktail and we say we will close out so we can tip out. Bartender says they like you to close out anyway because it gets confusing for waiters. So we hand over a credit card and then we see the bill and we are charged $30 for food we don't eat. Get it refunded no big deal but at this point we are told we can be seated so we are delayed in seating. Trying to figure out how to write total and tip in new bill without correct price being listed. We get seated and it takes awhile for anyone to come to table. We do get waters and have someone else put in crudo and edamame for us. We get the edamame brought to us and eventually our drinks we paid for at the bar. Awhile after the edamame comes the truffle mushrooms which were wonderful. The murikase cocktail was great. We got the king crab pot rice and it was okay: I had crab shell in mine I had to remove from my mouth. Not worth $38 or whatever it was having had fresh king crab from Alaska this summer. Not a lot of king crab was in the actual pot. Wouldn't order again. Then we get the dream roll, it was good, but I have had better jalapeno and tuna rolls. The waitress asked if we wanted ginger and wasabi before she took our order and my husband said yes-spoiler alert, we didn't get it. Next dish was the popping rice crudo dish-excellent would have two servings just of that. Then we had the hamachi-good dish but not a great dish. My husband and I at this point from having great cocktails at the bar talking about coming back for omakase menu to maybe just coming back for happy hour after issues. We were surprised the cold dishes-crudo was served to us last. Had a manager person ask if we were celebrating when husband was in bathroom and I said my husbands birthday also noted on reservations made online. Nothing was said or done for him entire night(not a big deal but a happy birthday would have been nice). Then we get the bill- we are charged for additional food we didn't get and drinks we already paid for at the bar- an overcharge of around $75. The waitress came back and was like I didn't think that was right. It took around 10 minutes to get a corrected bill and then brings it to us and says they are still checking to make sure we paid for our drinks at the bar. We lay down a credit card seeing the bill is correct, and we still wait another 10 minutes for it to be picked up. During this time my husband goes to the bathroom and says the urinals are overflowing and got on his shoes. By the time we left, we decided we wouldn't return. Sadly this place has great cocktails, excellent mushrooms, and the popping hamachi was wonderful. However, delayed seating, delayed food service, crab shell, incorrectly billed twice, was enough to detour us from returning again. It took over 2 hours and 15 minutes and we ordered everything as soon as we had a waitress come to the table. All the delays and errors caused us to text our babysitter to see if she could stay longer. I'm honestly wondering if I'll have to dispute credit card charges in the next week.