Ann S.
Yelp
I came here on a Sunday. I was the first customer in the restaurant, and the place got crowded quickly! The table I was seated out was actually dirty! There were spots of soup splattered around. Maybe I'd understand if it was dinner time, but again I was the first diner in when they opened. That's just sad... and gross. But seeing how I'm used to places like this, I let it slide. I ordered the pho stone pot. It took quite a while for the food to come out, so don't expect it to be like your typical pho place where the food comes out in less than 5 minutes.
As far as the pho, the broth did initially taste a little sweeter than usual. It was like there was a hint of hoisin sauce already in it. It didn't bother me as the broth was very good by the end (but I wonder if part of that is due to me burning my tongue every time I sipped the soup). You don't get a choice of what meat goes in it, and the quantity seemed lacking. There were a lot of noodles to fill you up though (which I prefer anyways). If I go back, I'll just get the regular pho bowl. Seeing the boiling soup was a one time "ooh and ah" for me.
The service is lacking. Yes, the place was packed by the time I was done but once I got the pho, not one server ever stopped by to see how I was doing or if I needed anything else. I had wanted to order some food to go, but alas, maybe next time. I wasn't sure where to pay either since a waiter never came back. Eventually I went up to the front and waited for a bit before someone came to check me out.
Ratings:
Pho 4/5 (which I based the overall rating on)
Service 2/5
Cleanliness 3/5
If I'm ever in the area, I'd give it another try. However, there are too many other good pho restaurants in the Houston area for me to drive out to Pearland just to eat here.