Fiona F.
Yelp
If this is one of the best sushi places in New Orleans, then New Orleans must have pretty mediocre sushi throughout the city. Tl;dr is average sushi and ambiance, terrible service.
We went on a Tuesday night, waited 45 minutes for a table. Service was slow and sloppy start to finish. Our server ignored us for a full 10 minutes without even giving us water, and from then on, every part of our meal took an excessive amount of time. Beers took 10-15 minutes. Our food took nearly an hour. After about 40 minutes, our server placed a large tray of rolls in front of us and didn't say a word. We all looked at each other slightly confused... this doesn't look like what we ordered? Lucky for the restaurant, we were hesitant to start, and wouldn't you know it... another server comes by 2 minutes later and tells us it's not our food! She picks it up and delivers it to another table. Weird! I don't think I've ever seen that happen before.
We wait another 20 minutes for our actual food, which is delivered without any explanation of what each roll is. The sushi itself was fine--good, but nothing to write home about. The server mutters something under his breath about having been at the restaurant all day as he refills a water glass. Now we feel guilty being here, apparently making his day unintentionally worse by having dinner with some friends. It seemed like the restaurant may have been understaffed, which I total understand and have encountered many times. I can imagine how stressful that must be. But also... set expectations and tell us that upfront? Or seat less people if you don't have the staff to provide good service? Instead, we had a mediocre time and felt disappointed enough to write a negative review.