Osteria

Had an incredible experience with my family. The food was amazing—those crispy potato jackets were OMG, easily the best potato skins I’ve ever had. The calamari was also outstanding. I had the lasagna, which was delicious and a great value. My kiddos had the spaghetti and meatballs and really enjoyed it. The ice cream dessert was the perfect finish. Overall, I highly recommend this place and will definitely visit again when in OKC. Shoutout to Daniella—you were fantastic. Thank you for taking such great care of my family!

Lovely restaurant and great food, with inspiration from both Italy and Oklahoma. Sampled about 1/4 of the menu. Al dente pasta, homemade sauces, tasty appetizers, and balanced deserts make up this great selection of menu items that embody the fusion. Highly recommend the bistecca alla milanese. Would visit again!

Emily was our server last night, she did wonderful! She gave us the perfect amount of time between visits. We’re not super social people, she picked up on that and kindly left as alone. She did her part at the right times without being way over the top and that is soooo hard to come by these days. Shoutout to the female MOD as well! We saw her making many rounds and helping wherever needed. She literally checked in with every single table in a fully booked restaurant. The Caesar salad here is AMAZING! The lasagna and meatball sub were both good. Loved the bread! Thanks for a great date night Osteria + Emily!

Went on a Friday night with reservations. The place is so beautiful. Our server Landon was nice. It was busy so he was busy but we did get our water filled. We watched all the tables get bread except for us, a little upsetting. They handed the bread to the table next to us thst was already done with their food and heading out, they had looked over and we all laughed and they handed us our bread. So we felt kind of forgotten about as we were in the very end corner of the restaurant. We got the bread 10 seconds before our food. The food was great, I can't complain. Just wish maybe we picked a better time to go so we didn't feel so left out of our own experience.

My husband and I had a Valentine’s Day date here, and we were SO happy we did! The Cacio E Pepe and Mushroom Truffle Gnocchi were top ten pasta dishes we’ve ever had (and we’ve lived and dined all over the US). Flavorful, nice portions, and for a decent price. Our server Teegin was wonderful as well. Overall a great experience! We will be back.

Love this adorable spot in the Plaza. I feel like anything this chef does is amazing. The cacio Pepe is to die for, so rich and can stand on its own without a protein. Good wine selection and crafty cocktails. Vibe is romantic and low key.

Nice Italian restaurant in a funky district. I had the homemade lasagna. My wife had the Creme de pepo. Both were very well executed. I had Chianti she had Prosecco.

This was our 2nd time…. We love this place. The food is always perfect and the servers, GM, etc are so so kind. Today they treated what may have been someone unhoused with such respect and I think with all my heart that says volumes about a business…offering him a tea and some ice on this hot day. Our brunch dish was amazing as were our salads and we adore the complimentary bread! Thank you for another lovely lunch!

We decided to check out Osteria for date night and we were definitely not disappointed. Landon, our server, was excellent, the ambiance cozy & lively, and the food was absolutely delicious. Lasagna was one of the best I've had. I'd recommend this place highly to locals and visitors alike and we'll definitely be back!

So our server was great and knew just the right time to stop by and say hey. We sat outside and it was perfect and it wasn't crazy busy on a Wednesday night so that was even better. The potatoe apps were flipping great so star with those and try the white sauce on top! The wife nabbed the salmon caeser and I love it when you get a big piece of fish. Those other ado those skimpy ones and I always love it when you get a real portion and not an appetizer size. I nabbed the lasagna and it was great! Totally loved it and the sauce wasn't too heavy and the layers were great. Sausage had a little spice to it but was just the right amount and I don't like spicy. So worth a date night or a work dinner. Great find!

We tried Osteria for the first time this past weekend. It wasn't crowded at all and we were immediately sat for our party of 6 (being 4 adults and 2 kids). The place is super clean and has a cozy feel to it. Nice decor but also quite small. I can see it being an issue for wait times on busier nights. We received complimentary bread for the table to share. Olive oil and balsamic on the table for dipping, super good! Bread was fresh and yummy. The mozzarella sticks were decent, hard to mess up a cheese stick for sure. 8/10 The chicken parm sandwich was more of a pesto chicken sandwich as the pesto was very over powering. Generic restaurant fries and nothing special 4/10. Lasagna was decent. 6.5/10 Overall, we had a good experience and our kids enjoyed seeing Santa. We'll be back one day I'm sure.

My monthly Book Club chose this place for November and talk about a delicious choice As a group we shared the Fried Mozzarella and it was absolutely amazing! For main meals, I had the Cacio E Pepe and added Shrimp and it was one of the best that I've ever had! Another girl friend had the Lasagna, and the other two shared the Salmon Siciliano. None of us left a crumb on our plates... we were truly taken away with how yummy everything was! When our waitress came by to ask about dessert, we couldn't help but say no! We ordered to share family style the: Hot Fudge. Brownie Sundae, Root Beer Float, Cookie Gelato Cup and the Tiramisu. Every single things was A M A Z I N G!!

Appetizer: calamari and eggplant Entrees: spaghetti with meatballs, clam linguine, lasagna Calamari and eggplant was greasy and the flavor was sweet. Not your typical flavors. All the entrees we ordered was just ok. Flavor was lackluster. We were looking forward to the homemade pasta, unfortunately was disappointed in the food. Service was good and the restaurant is cool.

I got to enjoy the New Year's Eve special truffle menu and it was incredibly delicious! The manager was very kind and went above and beyond to help meet a special request. Nice atmosphere at the newish location in plaza if you haven't been yet.

Exquisite Italian restaurant, an OKC mainstay or landmark that moved from Nichols Hills. Their linguine with clams and lemon sauce is wonderful. Amazing interior decor with a lot of cool paintings - very stylish Italian vibe as well. Their bread is also amazing. Wide selection or assortment of beverages including iced tea, Arnold Palmers and Italian sodas flavored in maple and vanilla crème (with real cream) varieties. Their stuffed mushroom appetizers are also incredible but very hot (temperature wise) so make sure to wait for them to cool off a bit before eating. Very attentive and excellent service as well - most highly recommended!

First time at osteria and it was pretty underwhelming. The restaurant decor is great and perfect for a get together with a friends or a date. Our server and the hostesses were extremely attentive. First we started off with cocktails, most on the menu were pretty basic and for the price I thought anything $14+ for a standard cocktail is too pricey. We ordered the mushroom appetizer and it was decent, not bad at all, and had arugula in the middle. The house baked bread was pretty hard and I was expecting it to be warmer, toasted? Flavorful. It was disappointing in terms of complimentary bread. The gnocchi I ordered was freshly made but the sauce was so extremely bland, I wouldn't recommend this dish. The chicken I topped it with wasn't tender, it was tough. Left my meal a bit disappointed, especially because this place is pricey!

The last time I went to Osteria it was in Nichols Hills. They seemed to have a lot of great items on their menu but this time, it seemed slim and WAY OVERPRICED! I did enjoy my salad with salmon but what my boyfriend got was ridiculously overpriced. Also, our stuffed mushrooms needed more salt. This is not a place I would crave.

The food is so so good. The creamy pesto gnocchi and chicken with it, it's to die for. The hostess is an amazing person she is very nice and so are the waiters. The ambiance is nice and calm with italian music in the background. Definitely recommend!

WOW. Went here on my brothers recommendation and this place was so good. It's a small Italian diner style restaurant with classic dishes that were portioned properly. By that I mean my chicken Parmesan was the size of the plate and filled me to the brim. It was also beaming with flavor. I can't wait to go back.

First time eating here, before or after the relocation. Started off with mozzarella sticks and potato jackets which were great. Had the pesto gnocchi. It was very good, however, it is a small portion size. So consider adding protein or ordering appetizers or dessert. Service was great as well, server was very attentive to our party of 6. Cute atmosphere inside. Would say that it tends to get a little toasty inside.

I was really excited to try the new location. We absolutely loved the old spot in Nichols Hills. We stoped by for an after drink, and the bartender acted as though we were an inconvenience. The few interactions we had with him were short and non-engaging. The bar's inventory for cocktails was also embarrassing. Pre-made espresso martini in a bottle, an off-brand Limoncello, and random brands of liquor throughout the rest of the bar. I asked for a lemon drop martini with a little Limoncello in it. He took the off-brand Limoncello and just shook that and strained it into a glass. No other ingredients. While looking for garnishes he seemed frustrated and put out. I love supporting local restaurants, but after this interaction and experience, I most likely won't go back.

I'll start with the good: we went on a busy Sunday evening and the waiter checked on us regularly. Now for everything else. We got the calamari which came in a small bowl and had an odd balsamic sauce all over it. My husband got the ribeye which was more like a chicken fried steak. My mother got the eggplant parmesan which was okay but overpriced like the rest of the menu. I got the linguini with clams, but they were out of clams so I got shrimp. It was overly fatty and peppery. My mom got a Manhattan which is her favorite cocktail and she said it was the worst Manhattan she ever had.

We loved this place. The atmosphere and service is fantastic. The spaghetti and meatballs are the best I've had. Definitely combing back soon.

We love going to the Plaza and were excited about trying Osteria's menu. The ambiance was nice, it was clean and welcoming. However, the food was not what we expected it to be. We ordered the roasted beets salad and the truffle mushroom gnocchi. The beets did not taste fresh and had a "canned food" feel. The truffle mushroom gnocchi..the sauce itself didn't have any taste and the gnocchi had a very mushy texture. Perhaps it was just a miss today..only time will tell. I am giving it a 3 and not anything lesser because the bartender and manager were very kind and polite.

Great ambiance, service and food. I recommend starting with the stuffed mushrooms and calamari. Chicken parm and lasagna were great.

Wife and I had Valentine's Day dinner here about a week after they re-opened. Loved the shortened menu, ambiance, and new location of the place. Nicole was our server/hostess and she did a phenomenal job on a very busy evening. The food was great but lacked salt on nearly every dish (tiramisu excluded). After we requested salt, the dishes were fantastic. We'll definitely be back!

The food here was WONDERFUL, but I have never sweat so much trying to eat at a nice restaurant. We got the potato jackets which were crunchy and delicious, and the cucumbers with hot sauce and blue cheese. So unique and delicious. I got the Milanese and it was massive. The server suggested adding the mushroom sauce to dip into, which was delicious, but I wish we had been informed it would be an extra cost. When we walked in, we noticed how humid and yucky the restaurant felt. I let it go, because it is terribly hot outside and sometimes it feels icky walking in to any place while you cool off. When we were sat, I noticed fans around most areas and it dawned on me that the AC was probably off/broken/etc. I was sweaty, but again, I tried not to let it bother me. More people started arriving, and it started getting warmer. We began sweating more and once our hot food arrived, we decided to wrap up quickly and leave. I kept patting my face from the sweat and I had sweat literally down my legs. Some seats had fans directly at their tables, ours didn't. The server was really nice and honestly I felt bad they had to work in these conditions. It was incredibly uncomfortable in there and I rather the restaurant have closed than still be welcoming guests because we felt pretty miserable.

Osteria was a great experience, the food was flavorful and tasty, the staff were very welcoming and the vibes were immaculate. Set in a very intimate setting, this is a great spot for date night. The mozzarella sticks were delicious with the perfect cheese pull, some of the best in the city.

The first time my fiancé and I went to Osteria, both the service and food was incredible especially the Chicken Parm. But this evening we stopped in for a date night and I don't know if you changed foodservice providers or what but it was one of the worst meals I've personally had in a while. The side of three meatballs tasted like Stouffer's, his chicken parm breast was full of muscle so you couldn't chew it and the cheese on top just coagulated. And then my tomato & burrata salad... maybe it was too much balsamic vinaigrette or the tomatoes were sweetened but it tasted like salty sweet tomatoes. And the mozz sticks were somehow mushy on the inside with no cheese pull but perfectly crunchy and buttery on the crust. Wild. I will say that Irene saved the overall experience with her charm and great customer service though. I hope that this place brings back the top quality ingredients it used to have so that the food matches the vibe and service. But until then, it'll stay in my memory of one of the worst meals I've had in the last 5 years.

Came for opening night, by mistake. Was wandering around the plaza and hopped in. The atmosphere is laid back but still warm. The menu isn't big- which is nice. My group share the potato app. Normally I don't like potato skins but these are actually good. Between our party we had the Italian sandwich, eggplant parm and veal Marsala. Nothing to really complain about but nothing really special. For desert we shared a tiramisu. I don't like deserts that much but since it was raved about from our server I haven't a nibble. It's was sooooo dry and just unpleasant. They didn't like it, so it sat at the table uneaten. The service wasn't too bad. Again it had just opened so I'm sure the kinks will work out. I'm excited to come again when it's warmer for that patio!!

Finally got to check out Osteria at the plaza district after they moved out of Nichols Hills. I still prefer the NH location & its old menu. The calamari was a little different here from the usual calamari but it was crispy & tender. I feel like the bread was not baked thoroughly. No crust on the outside of the bread. My clam linguini was good with its al dente pasta but there were not too many clams & it was very greasy as seen on my picture after I finished my plate. The restaurant itself is cute & service was good.

Cute venue in an okay location. Inside, it feels like Olive Garden meets buca di beppo. Table bread topped with sesame seeds and served with butter, sure. Huge portions of food. The fundamental of Italian, noodles, were overcooked. Chicken parmesan was not tender, lots of gristle. Nicely crispy though, yay Oklahoma fried chicken. Cacio e Pepe was over cooked, tasted like Alfredo with pepper. Wine was overpriced. Great service but felt understaffed. Aside from understaffed waiters, not authentic Italian. Definitely edible. Will not be returning.

10/10!! great location, great ambience, great staff! The restaurant looks like it's straight out of lady and the tramp! They have a ton of options on the menu. The drinks and food were spectacular.

I've been wanting to try this place since I saw it on Channel 9. I saw that they had linguini with clam sauce. I love a good linguini with clam sauce and I am always looking for a good linguini with clam sauce in Oklahoma City area. I was in the area so I stopped in for dinner. Of course I had the linguine with clam sauce, an arugula salad and some bread. Let's start with the arugula salad. It was outstanding! The combination of green apples, tomatoes, onions, arugula and the house dressing were amazing! Now the linguini. I found it to be bland, pasta overcooked and dry. Yes dry. It needed more sauce. As for it being bland. I think it could have used more seafood flavor and a few of the clams did not open when cooked and were served with my pasta. The wait staff was excellent! Very polite and attentive. Thank you! Overall grade a "C". Great salad and wait staff. Average linguini with calm sauce. I will make a return trip and maybe try something different next time. I will continue my search for a good linguini with clam sauce in Oklahoma City.

We were charged $20 (large group charge) because there were six of us. The restaurant was less than half full. We won't return.

Great atmosphere. Very accommodating to dietary issues. Will defiantly eat there again.

Osteria has become me and my girlfriend's favorite spot for a reason. The vibe is perfect, cozy, romantic, and somehow feels like you've been transported out of Oklahoma. The food is always incredible, and Anissa takes amazing care of us every time we come in. She makes the experience feel personal, and you can tell she truly cares about her guests. Easily one of our favorite places anywhere.

Wildly overpriced for what you get. The quality and portions do not match the price and the lack-luster service. The drinks were good though although still overpriced. What we had was okay food but not better than the other options around town to justify the price.

Food was amazing! We tried the artichokes and cheesy bread as appetizers. Both were very yummy! The gnocchi with pesto and salmon was fresh and the gelatos were creamy and refreshing. Everything was great! Our waitress was amazing and had great menu knowledge.

Amazing Italian in the Plaza! Cozy vibe inside, great service & great specials! I had their scallop risotto as a special and it was delicious.

Delicious food, excellent waitstaff, and wonderful atmosphere. The gnocchi is to die for (I'm ruined for all other gnocchis) and you have to finish your meal with the tiramisu!

New location on 16th is lovely& food was delicious! We missed the Carbonara in a Jar from the NH Plaza spot. But I ordered the Cacio Pepe & very very happy

I can't even describe the meatball sub. You get 3 massive, flavorful meatballs & they top that w/ melted cheese. It truly was so good. This was just a to-go order so I can't speak to the vibe but I'm really looking forward to coming in.

Finally tried this place after what several years and woah this is good Italian food! My meal was so fresh and just delicious. It wasn't heavy or greasy and didn't leave me walking out feeling overly stuffed and miserable like most Italian restaurants do. I opted for the shrimp linguine i believe it was green pasta which kind of threw me off but dang it was good and i ate every last bite my plate had! The bread was okay nothing to rave about. Everyone else loved their dishes and finished them with no issues except our friend who had the pizza it's large so plan on having leftovers! I had gimlets to drink at the bar and they are delicious! Our waitress always kept checking on us and never had any problems with service! It's definitely a more relaxed atmosphere in here i had always thought it would be more of a formal vibe but way more relaxed and so many people that came in just sat at the bar rather than a tabletop. Overall this place was so good and I'd definitely have no problem coming back here again!

A great Italian dinner before a show at the Lyric theatre! We got the mushroom gnocchi and the pesto pasta with grilled chicken. We both loved our meals, great service and relaxed atmosphere. Thanks for a great night!

Discovered this place from a feature that came across my Yelp feed. I'm very glad to receive these suggestions as this was a winner, winner, chicken dinner!! I wish I could remember our server's name but he was terrific. I'm a little picky about my whiskey and he took me to the bar where I discussed choices with a knowledgeable bar tender. He also helped us with appetizer choices and warned me that my entree selection was spicy. It's not a huge restaurant so I would suggest a reservation. I called them directly but then received a Resy confirmation. I had forgotten about using this app but it was dormant on my phone and I checked out some places that don't appear on Open Table. The food was described by the waiter as rustic Italian and said that all the pasta was made in house. It was outstanding. There is a large bar with lots of choices and I tried a new whiskey. The wine list seems largely dominated by Italian wines although I'm not saying that's a bad thing. There's a big pizza oven so there's a pizza in my future. To start we ordered the Crispy Potato Jackets. OMG, they were delicious and there was enough for our table of five. They were delivered with an aioli that tasted a lot like mayonnaise to me. It wasn't a real winner with any of the other diners at the table. We also ordered the house baked bread and olive oil. It was okay, not great - a little dry for my taste. It was disappointing that they charge for the bread. The oil wasn't dipping quality for my taste but I was the only one who didn't care for it. All of the entrees were very good. I had the Spicy Rigatoni Arrabiata which was well seasoned. I was warned that it was spicy but I didn't find it to be too much. My husband thought it was too spicy for him. It includes meatballs that are well seasoned. All of the heat is in the sauce. I thought the rigatoni could've spent a little more time cooking but that's being pretty picky. My husband had the Spinach Linguini with Shrimp. The linguini was cooked to perfection. He wouldn't share a shrimp but said they were delicious. Two at our table got the Braised Short Rib. It was hand's down the best plate on our table. They served a huge piece of meat on a very nice risotto, very creamy and well done. The meat was flavorful, juicy and tender. I can recommend this dish unreservedly. The final guest chose the salmon which was the fish of the day. It was served with his chosen side of broccoli raab and a lot of it. He said the salmon was cooked to perfection which is very hard to do at home and I can't imagine how they do it in a restaurant setting. There was no room for dessert but the choices were tempting. Go hungry and request a "to-go" box for your entree so that you have room for dessert; that's my plan for our return visit. I received two texts after we left the restaurant saying it was a great spot and they would return next Saturday night if I wanted. I don't think you can beat that kind of praise.

I live on 16th right by the plaza, always eat down there. Tried this place, got spaghetti very bland and the mozzarella sticks. The mozzarella sticks literally were just hollow shells of hard fried product. there was zero cheese and the salsa like marinara they gave us did not hide the fact that there was absolutely zero cheese. Could've been way better / tossed the food halfway through the meal

Food 5/5 Service: 5/5 Patio Ambiance:5/5 This was one of the best dining experiences I've had in a while. Met my friend here on a Sunday for brunch. She was already seated outside and I just walked up. I was immediately greeted and offered water. Brunch was almost over but the server let us know they we could still order from the brunch menu without a problem. We split a carafe of sangria and asked if it could be made sparkling. They did it and it was so fresh and delicious we ordered another. I saw there was short rib on the menu but I wanted it made with the noodles in the bolognese without the meat sauce. The kitchen was happy to accommodate me. I then got the broccolini and my friend got the shrimp linguine and a meat salad. Her salad looked amazing. She loved it. Our food came out promptly and it was so good! I appreciate the kitchen accommodating my craving for short rib pasta and sparkling sangria. I never went inside but the patio was super cute. It was that weird hour between brunch and dinner so there weren't a lot of people but it was perfect. I can't wait to go back and try more of the menu. My leftovers the next day were even more amazing!

We have some friends that raved about the Nichols Hills Osteria so we decided to try Osteria in the Plaza. We were rushed through dinner on a Friday night. Apps came out before drinks. We were being pressed to order our meal before we got our cocktails, and when we told our server we would order after we got our cocktails (which weren't cheap) our server seemed put out. Gnocchi was mushy instead of tender. Crispy potato app was beyond crunchy - it almost hurt our teeth. We left most uneaten. Restaurant is very hot temperature wise. Will not ever come back.

I enjoy Italian Cuisines, especially ever since I have been spoilt with food while in Italy. Now that I am back in the states, it's hard to find great Italian food and this place definitely helps quench the cravings. The Cacio E Pepe was just so good and creamy. The risotto and polenta was also a must try. The pizza however was okay, not something I would get again. Stick with the pasta and you will not regret it. The service was great and the ambiance was also pretty decent.

We had a lovely meal on the patio! Our server, Irene, was a delight, attentive without hovering, answering questions and making suggestions, all with a light sense of humor and an ease that made us all comfortable. We especially enjoyed the roasted beet salad, the beef Milanese, the gnocchi with pesto sauce, and the linguini with clams. The cheesecake and the tiramisu finished off the meal perfectly!! We can't wait to go back!

Honestly I was shocked how bad the food was . If you look at the website and the limited expensive menu you expect better quality . Olive Garden has better dishes and I don't like to eat there .. Where to start ! I asked if they had something like bruschetta - didn't have it but waiter said she can omit the greens and bring us some burrata with tomatoes and bread . We got 2 tomatoes on pesto with a small portion of burrata and dry toasted sub sandwich roll ? $17!??!! The gnocchi with creamy mushroom sauce was beyond tasteless and bland and it wasn't a fresh sauce rather warmed up premade creamy stuff . I added chicken and got a dried charred chicken breast that made the whole dish taste burnt The chicken Parmesan featured premade breaded chicken breast - overcooked spaghettis and a bland canned sauce . The service wasn't good either . I had to hunt somebody down to bring a salt and pepper and Parmesan cheese and nobody came to refill our water . We paid $75 for an awful well beyond standard meal for that price class . Don't waste your money

Another hipster joint that puts appearance over substance. The food LOOKS great, but I would literally rather have had a microwave dinner than what we were served. Unfortunately all categories of this place were just awful. Service, selection, food; all about the worst I've had in a long time. To start, the restaurant is small. They have the pizza oven in the main dining area so the building had to be around 80 degrees. I know it's February, but it was also 62 degrees outside so it felt like a sauna. Our waitress had about as much personality as a dirty napkin, but "thankfully" she never came around but 2-3 times total. Our appetizer was the Potato skins. They were literally that, just the skins that were nearly inedible they were so burnt and thin due to lacking any potato left on them. They drenched in truffle oil, for better or worse. The first main course was the lobster lasagna. The menu said butternut squash and lobster, but other than a half a teaspoon on the corner of my plate, all I saw were a fit bits of lobster in a pre made lasagna fold. Very lackluster in flavor and appearance. The second course was the rigatoni in a jar. This was the best thing we had and it still was subpar, it needed salt BAD. We skipped dessert, obviously. To add a final insult to injury, we were left smelling like fried greasy food the rest of the evening after we left. A very potent reminder about what a waste of time this place was. I would quite literally have rather lit a $100 bill on fire just to watch it burn as the little bit of arson satisfaction would have been worth more then the $95 meal we had here. HARD PASS, if not for our mixed drinks and one nice server it would have earned a solid 1 star.

Staff is rude. I wasn't aware of their hours and was just rudely told last call is in 4 minutes and they laughed it up.

Food was good. Ordered the chicken parm and gnocchi along with the Caesar salad(best I've had in okc so far). Atmosphere is good, service was also good. Made sure drinks stayed full.

Excellent meal. Our server Irene made the entire evening a delight. She was attentive and guided us through our wonderful meal as though we were in Italy! Thank you so much!!

We've been to Osteria a few times and I think this place is a hit or miss. Every once in awhile we get a pizza that's amazing, and then we come back and try the same pizza and it's not quite as good. The first time we had the truffle potato jackets I loved it. You could taste the truffle really well, and the second time we had it, not much truffle in it at all. The pastas here are also a little up and down. However, anything with their sausage in it has always been consistent! So any dish with that is a safe bet. So...I'm a little up and down as well with how I feel about this place. But I will say - the service here is impeccable. If you have anything wrong at all, they will fix it as fast as they can for you. And if you're still not happy, they always seem to go above and beyond to help!