Palm House

Magical experience. I know we are hundreds of miles from Disney but Joshua MADE this experience. He was so sweet, attentive and great to talk to throughout our stay. The hotel is very beautiful and steps away from dining and beaches. The complimentary car service within a 2 miles radius. I’m pretty sure the pool was cooled. It was refreshing!

The Palm House is a beautiful hotel in a prime location on Palm Beach island. The lobby & pool areas are aesthetically pleasing! The room was very nice with all the comforts of home. The design team nailed it in every area. The hotel staff & valet were amazing. They were genuinely friendly, helpful & actually very pleasant to interact with. Our 3 day stay there was very enjoyable. I will definitely be back!

I recently stayed at The Palm House Hotel and had such a wonderful experience! From the moment we arrived, the staff made us feel genuinely welcomed. The location is perfect—just a short walk to the beach and Worth Avenue, which made exploring Palm Beach super convenient. The hotel itself is beautifully designed with a fun, modern vibe. Our room was spacious, clean, and thoughtfully decorated, and the balcony overlooking the pool was a great bonus. We especially loved the pool area—lush, tropical, and relaxing, with attentive service throughout the day. One of the highlights was dinner at the Palm House Dining Room. The food was excellent, and the atmosphere was both elegant and comfortable. We also appreciated the little touches, like complimentary bikes and beach setup service. Overall, it was a fantastic stay and I’d absolutely return. Highly recommend if you're looking for a boutique hotel experience with great service and style!

This is such a beautiful hotel in a prime location. It is so tastefully decorated. There is beauty at every turn. The lobby & pool area are gorgeous & so immaculate! The room was quite nice with the most exquisite bathroom. Their design team nailed it in every area. The beach set up & service with Rafale was perfect! The hotel staff & valet were amazing. They were genuinely friendly, helpful & actually very delightful to interact with. Our 4 day stay there was truly so enjoyable. I've been to many of the resorts in Palm Beach but looking forward to returning to this one soon!

My sister and I book Palm House for our annual girls trip, and it was everything and more that you could ask for in a hotel. ||The hotel itself is just absolutely beautiful. From the bar, the pool, the rooms…everything was so well thought out. ||Huge plus was that there was a decent gym there so we could get a nice work out in. ||But the thing that really made our trip was the hospitality members. All were so attentive and friendly. Ramone, specifically, really went out of his way to make sure we had the best experience, especially when he was out helping at the beach. ||We will 100% be going back.

There were a lot of very nice things about this hotel. I will share my thoughts about this property. Memorial Day Weekend. The rooms were very spacious. No fridge in the mini bar though or waters in the room the first night. Coffee machine is a terrible struggle. Beds were very hard and uncomfortable. Room service was very slow. The whole pool show is kind of unorganized and you are ignored until you flag someone down. At a five star hotel the pool experience would be so much better. Water was cloudy and never enough seating. The whole pool experience needs to be reworked. Guest's belongings should be removed if they are gone for more than 2 hours. So rude to reserve chairs and not used them. We were kind enough to give our chairs to a lovely couple who needed some shade. The valet and house car experience was excellent. They could not have been any friendlier and more prompt with the house car. I see this hotel is photographed well and looks adorable. It has so many things to be looked after. The overall service is very very slow. I would never classify this hotel as a five star. It is a solid four star and that is very generous. I wish this hotel was run better it could have been a fabulous experience. Especially being in Palm Beach.

Exceptional hotel, and every staff member was exceptional too, especially bar tender John. Phenomenal location. I would definitely visit with family again. Just the in-house restaurant could be a little better and the pool bar drinks. Otherwise, the hotel and the team kept on “wowing” us on every step of our vacation.

This new hotel is a gem, with stunningly elegant decor and super cozy, comfy rooms that scream sophistication. It’s peaceful, upscale, and has such a welcoming vibe. The staff goes above and beyond—think pressing the elevator button or holding the door as you approach, just pure thoughtfulness. The location’s unbeatable, just steps from Palm Beach’s top restaurants and a quick stroll to Worth Avenue’s shopping. The Japanese restaurant in the lobby? Absolutely phenomenal. As seasoned Palm Beach visitors, we were blown away by the amazing energy and experience. Highly recommend—you’ll love it!

Dining room is just like being at Nobu. All the favorites are here: yellowtail jalapeño, black cod, crispy rice, tiradito, sashimi salad, new style sashimi. Never forget the "bento box" molten chocolate cake! Great food, wonderful service in a very Palm Beach decor. Complimentary valet parking at hotel.

Stayed shortly after the property opened and they weren't quite ready for prime time. There were issues with construction, fire alarms, hot water, no elevators. They did the best they could to accommodate me, which I appreciated very much, but no hot water is a dealbreaker. I'm sure this will all be resolved by the time others stay. This was offset by the very friendly and gracious staff, stunning decor, beautiful rooms and patios, and the impressive restaurant and bar. The rooms are comfortable but suggest splurging for the patio. The regular room felt cramped. The bathrooms are beautiful but the makeup mirror was useless. The bar and lobby area is gorgeous. Must go! Drinks are delicious. Not crazy about the dining concept but service was top notch and food was beautifully presented. Location can't be beat and another kudos to the staff, especially valet and bar. After construction ends, I'm sure this will be a 5 star resort.

This was our first (and last) time. We eat out regularly in Palm Beach and know which restaurants are good and which we won't go to again. The food was extremely over salted from the miso soup to the Black Cod ($56) to the sea bass ($65). The portions were supposed to be shareable, but they weren't. We had an an order of tempura vegetables in a batter that had no taste. The sushi was pretty good though if you're looking for the Nobu comparison, there is none. I've had better. The decor is nice but felt more like an upscale diner. If you're looking for any quiet, you won't find it as the small dining room is right next to the very active bar. Our service was good but I'm not a fan of them adding a 20% tip for a table of 3. I usually tip 25% unless it's already added, so the server unfortunately lost out. We won be back as there are so many other wonderful places to eat in Palm Beach where I won't need a large glass of water at 3:00 AM. because my food was so salty it was almost inedible. Chef -- use a lighter hand!

I had dinner at the restaurant with friends - we all had a great time. Service was excellent, and our waitress went above and beyond to accommodate many food allergies. Food quality was A+. It's also very well decorated and coordinated in there, everything is beautiful to look at. Will be eating there again soon

This place is a complete disaster. There was a line downstairs at the desk of people complaining. Took everything in me to not warn the family in front of us at the desk that were complaining about their room still not being ready for check in at 4pm (RUN!). This hotel should not be open as it is definitely not ready. An hour after checkin while having lunch downstairs, we received a phone call saying there would be no hot water for 4 hours. This is when we should have left. When we got to the room after walking by the construction in the hallway, not only was there no hot water- there was no water at all. The toilet wouldn't even flush. We were told it would take a few hours before the water would work. They are "nice" but do not care and will not compensate one bit, and we are paying $1100 a night! No one is able to make decisions at the front desk, they have to email someone and wait sometimes hours for a reply. Phone line is always busy. Cell phone service is spotty in rooms. Drilling noise outside of room in day. Plugs in bathroom didnt work. They charge 45$ per night for your car parking. Was told house car not in service at this time. Fridge in room is super loud..so loud you will say "what is that noise?" when tv is off. Woke up 2nd day to a 4ft trash bin directly outside my door collecting water from a ceiling leak. Had to dodge the drips walking out the door. Had to go to desk multiple times in a 3 night stay due to key not working. Housekeeping will walk in your room while you're in it without knocking, and knock when you have the do not disturb sleeping sign displayed...?! Get this- I checked out, drove away and an hour later I get a text message from the hotel they have left someone else's keys in my car. They asked me to drive an hour back to Palm beach to return them to the hotel when I'm halfway back to Miami. Are you kidding me??? The key wasn't even in my car! I guess they lost someone's car keys!! Hotel lobby smells like soy sauce (...my husband had another not so kind description). The restaurant is "Nobu style" (nobu would be very offended by this comparison) and it didn't have Diet Coke or salmon- they were out...at 1pm? Btw the only thing similar to nobu are the restaurant's prices, which are possibly more than actual nobu.....?! Tip- go to Imoto across street for better Japanese Rumor around town has it that a TON of guests are complaining. Rooms are small, no stocked mini bar (extremely loud fridge with 2 waters in it) and terrible views of power lines. Can hear EVERY WORD someone says in hallway just like they are in your room. So much so that I went to open the door when room service was announcing themselves at a room across the hall..when I hadn't even ordered anything. Heard pool is not heated yet but not confirmed.. There seems to be more than a few kinks that need to be ironed out in this new hotel-but trust me, palm houses iron is probably broken. Overheard they will start hosting weddings and events soon.. God bless those people. Go stay at the breakers, colony or 4S. Pro tip- the hot and cold symbols on the tub are backwards aka hot is cold and cold is hot