Palm House

Megan was absolutely amazing! From the moment we sat down, she was warm, attentive, and made us feel completely taken care of. She knew the menu inside and out and gave great recommendations that we ended up loving. Drinks came out quickly, and she checked in just the right amount — not too much, not too little. Her friendly energy really added to the whole dining experience.

My name is Jason and tonight I was able to have dinner with my mom and my sister at Palm house. Sushi Chef Del and chef Geraldo were so kind and even fun!! They kept bringing food out and my sister and I couldn’t stop eating all the delicious food they prepared for us!!! My favorite was the beef toban it was so delicious tender and juicy!! My sisters favorite was the special Scallop dish sushi Del prepared for us! I felt so special. Chef Geraldo was so nice and even came out to talk to us and I am only 10 years old haha The desert was also my favorite the banana toban was bananassss haha loved it. thank you guys!! 10/10 recommend ok bye.

Gorgeous in every detail! Staff was incredibly accommodating, though we arrived much earlier than check-in. The beach set-up was wonderful, the pool was beautiful and not crowded. The room was clean and spacious. All staff members were kind and gracious. I can't wait to come back!

LOVED Palm House! The staff members were the nicest, most helpful people I have encountered at a hotel! They genuinely wanted to ensure that our stay was fabulous! We loved the bar, the pool, the restaurant and the room! Natalie and Joshua were spectacular employees, and they nailed the customer experience. I truly look forward to recommending Palm House to others, and returning ASAP!

Well. I read reviews about quiet vacation in this hotel. At first we were relaxing in the pool, but at 6 pm we were asked to leave the pool, because the pool is open until 6 o'clock, how? Ok, we moved to the chairs by the pool to sit quietly, but it turns out that sometimes there are events there. And there was a modeling event that night with a lot of people and music. And we just wanted to have a quiet time. It was just a lucky thing lol. Usually, hotels should have conference rooms for such events. The rooms are big, modern. The fire alarm light above my bed was blinking all night! I'm glad I was safe, but could the bed have been moved elsewhere then? In general, the hotel is excellent. But if you want to relax in comfort and silence, find out in advance about the events in the hotel.

My long weekend stay at Palmhouse was truly an amazing experience. The hotel is beautiful, and the dining/bar experiences were incredible. The location is very convenient- close to the beach, shopping, dining. etc. Every single staff member was incredibly friendly and accommodating. Your next stay in Plam Beach should be at Palmhouse!

So…. The icing on the cake is the service at the hotel pool, which is the place to be. Every time we come, Josh remembers us by name and makes us feel at home. It has truly gotten to the point where our days are spent solely at the pool, which has a culture of friendliness and respect thanks to the leadership of the man in charge of service there.

Josh from the pool in the best of the best. Made our experience so amazing and was so attentive. Also all the valet workers were so friendly and helpful. Amazing food, beautiful facilities. We will be back.

Dining room is just like being at Nobu. All the favorites are here: yellowtail jalapeño, black cod, crispy rice, tiradito, sashimi salad, new style sashimi. Never forget the "bento box" molten chocolate cake! Great food, wonderful service in a very Palm Beach decor. Complimentary valet parking at hotel.

Stayed shortly after the property opened and they weren't quite ready for prime time. There were issues with construction, fire alarms, hot water, no elevators. They did the best they could to accommodate me, which I appreciated very much, but no hot water is a dealbreaker. I'm sure this will all be resolved by the time others stay. This was offset by the very friendly and gracious staff, stunning decor, beautiful rooms and patios, and the impressive restaurant and bar. The rooms are comfortable but suggest splurging for the patio. The regular room felt cramped. The bathrooms are beautiful but the makeup mirror was useless. The bar and lobby area is gorgeous. Must go! Drinks are delicious. Not crazy about the dining concept but service was top notch and food was beautifully presented. Location can't be beat and another kudos to the staff, especially valet and bar. After construction ends, I'm sure this will be a 5 star resort.

This was our first (and last) time. We eat out regularly in Palm Beach and know which restaurants are good and which we won't go to again. The food was extremely over salted from the miso soup to the Black Cod ($56) to the sea bass ($65). The portions were supposed to be shareable, but they weren't. We had an an order of tempura vegetables in a batter that had no taste. The sushi was pretty good though if you're looking for the Nobu comparison, there is none. I've had better. The decor is nice but felt more like an upscale diner. If you're looking for any quiet, you won't find it as the small dining room is right next to the very active bar. Our service was good but I'm not a fan of them adding a 20% tip for a table of 3. I usually tip 25% unless it's already added, so the server unfortunately lost out. We won be back as there are so many other wonderful places to eat in Palm Beach where I won't need a large glass of water at 3:00 AM. because my food was so salty it was almost inedible. Chef -- use a lighter hand!

I had dinner at the restaurant with friends - we all had a great time. Service was excellent, and our waitress went above and beyond to accommodate many food allergies. Food quality was A+. It's also very well decorated and coordinated in there, everything is beautiful to look at. Will be eating there again soon

This place is a complete disaster. There was a line downstairs at the desk of people complaining. Took everything in me to not warn the family in front of us at the desk that were complaining about their room still not being ready for check in at 4pm (RUN!). This hotel should not be open as it is definitely not ready. An hour after checkin while having lunch downstairs, we received a phone call saying there would be no hot water for 4 hours. This is when we should have left. When we got to the room after walking by the construction in the hallway, not only was there no hot water- there was no water at all. The toilet wouldn't even flush. We were told it would take a few hours before the water would work. They are "nice" but do not care and will not compensate one bit, and we are paying $1100 a night! No one is able to make decisions at the front desk, they have to email someone and wait sometimes hours for a reply. Phone line is always busy. Cell phone service is spotty in rooms. Drilling noise outside of room in day. Plugs in bathroom didnt work. They charge 45$ per night for your car parking. Was told house car not in service at this time. Fridge in room is super loud..so loud you will say "what is that noise?" when tv is off. Woke up 2nd day to a 4ft trash bin directly outside my door collecting water from a ceiling leak. Had to dodge the drips walking out the door. Had to go to desk multiple times in a 3 night stay due to key not working. Housekeeping will walk in your room while you're in it without knocking, and knock when you have the do not disturb sleeping sign displayed...?! Get this- I checked out, drove away and an hour later I get a text message from the hotel they have left someone else's keys in my car. They asked me to drive an hour back to Palm beach to return them to the hotel when I'm halfway back to Miami. Are you kidding me??? The key wasn't even in my car! I guess they lost someone's car keys!! Hotel lobby smells like soy sauce (...my husband had another not so kind description). The restaurant is "Nobu style" (nobu would be very offended by this comparison) and it didn't have Diet Coke or salmon- they were out...at 1pm? Btw the only thing similar to nobu are the restaurant's prices, which are possibly more than actual nobu.....?! Tip- go to Imoto across street for better Japanese Rumor around town has it that a TON of guests are complaining. Rooms are small, no stocked mini bar (extremely loud fridge with 2 waters in it) and terrible views of power lines. Can hear EVERY WORD someone says in hallway just like they are in your room. So much so that I went to open the door when room service was announcing themselves at a room across the hall..when I hadn't even ordered anything. Heard pool is not heated yet but not confirmed.. There seems to be more than a few kinks that need to be ironed out in this new hotel-but trust me, palm houses iron is probably broken. Overheard they will start hosting weddings and events soon.. God bless those people. Go stay at the breakers, colony or 4S. Pro tip- the hot and cold symbols on the tub are backwards aka hot is cold and cold is hot