Juston P
Google
This place is a motel 6 that received a crappy paint job.
From the get go, they do not tell you that the elevator is broken. Per the receptionist,
"it
has been for a week or so" after reading other reviews, it's been down for well over a
month
I'm 47yrs old with a bad hip.
They put us on the fifth floor, then we found the elevators
were broke.
My wife and I had everything in a suitcase, and our backpacks.
Suitcase weight was 63lbs.
I let them know that I have a bad hip and the climb up the stairs would cause a ton of pain and issues. They had no solution to it.
Once we got to the room, the keys would not work.. down I go to get the keys
reprogrammed....
I have made 7 trips up and down these dam stairs just because of key issues.
The room, again, it's a Motel 6 but, gaps in the door that allow hot air in, the AC couldn't get the room below 75 degrees until well after midnight...
Water damage in the ceiling by the vanity, broken tiles in the floor. The water in the shower, if you like a hot shower, good luck, pressure is very low and the water bounces from warm to cold as you are showering.
Also, if you are expecting cable
TV, you get a whopping 3 channels...
The third party booking agency "Hopper" (horrible as well) won't do a dam thing, they point the finger at the hotel, the hotel is pointing at Hopper.
No discount, no resolve,
NOTHING to accommodate the issues with the room or my health issue.
We did get a late checkout since we couldn't sleep and, if you read the hotel policy, they have it in writing that the rooms stay empty for 24hrs between each booking, I was told the room rooms were completely booked for the evening because of an event.
This is another lie.. when I went to talk to the young lady at the front desk, she said we could not have a later checkout due to being 100% full after our stay.
I plan on reporting these ADA issues to the state very soon
based off the elevators being out of commission for all over a month, not " a couple days"
They did offer me another room at about 10:30pm but, my wife and I were so over it that we made the decision to stay on the fifth floor and the next time we went downstairs, it would to be to leave.