Palm Tree Club Miami Hotel

This place is a motel 6 that received a crappy paint job. From the get go, they do not tell you that the elevator is broken. Per the receptionist, "it has been for a week or so" after reading other reviews, it's been down for well over a month I'm 47yrs old with a bad hip. They put us on the fifth floor, then we found the elevators were broke. My wife and I had everything in a suitcase, and our backpacks. Suitcase weight was 63lbs. I let them know that I have a bad hip and the climb up the stairs would cause a ton of pain and issues. They had no solution to it. Once we got to the room, the keys would not work.. down I go to get the keys reprogrammed.... I have made 7 trips up and down these dam stairs just because of key issues. The room, again, it's a Motel 6 but, gaps in the door that allow hot air in, the AC couldn't get the room below 75 degrees until well after midnight... Water damage in the ceiling by the vanity, broken tiles in the floor. The water in the shower, if you like a hot shower, good luck, pressure is very low and the water bounces from warm to cold as you are showering. Also, if you are expecting cable TV, you get a whopping 3 channels... The third party booking agency "Hopper" (horrible as well) won't do a dam thing, they point the finger at the hotel, the hotel is pointing at Hopper. No discount, no resolve, NOTHING to accommodate the issues with the room or my health issue. We did get a late checkout since we couldn't sleep and, if you read the hotel policy, they have it in writing that the rooms stay empty for 24hrs between each booking, I was told the room rooms were completely booked for the evening because of an event. This is another lie.. when I went to talk to the young lady at the front desk, she said we could not have a later checkout due to being 100% full after our stay. I plan on reporting these ADA issues to the state very soon based off the elevators being out of commission for all over a month, not " a couple days" They did offer me another room at about 10:30pm but, my wife and I were so over it that we made the decision to stay on the fifth floor and the next time we went downstairs, it would to be to leave.

The location of Palm Tree Club Miami is good, and the view of the pool is nice. Unfortunately, that’s where the positives end. The property feels much more like a motel than a hotel. During my entire stay, the telephone in the room was not working, which meant that for any issue at all I had to go in person to the reception (even something as simple as requesting a remote control for the TV as there was no remote control in the room when I arrived). The access cards stopped working several times, forcing me to return to reception to have them replaced. There is no breakfast available at the restaurant. Instead, it operates as a disco bar, with parties taking place throughout the weekend. My stay included a long weekend, and there were very loud parties three nights in a row, making it extremely difficult to rest. The elevator was out of service for the entire stay. Our room was on the 4th floor, and when we arrived, staff did not mention the lift issue at all. We had to carry all our luggage upstairs. After reading reviews later, I saw that the elevator being out of service has been mentioned for several months, which I wish I had known before booking. The pool is not heated, and the water was extremely cold, making it impossible to swim or enjoy it. Overall, the experience was not good at all, and I regret not reading the reviews more carefully before booking. I would not recommend this hotel, especially if you’re looking for comfort, quiet, or proper hotel services.

Location, location, location. I actually rented this room due to its proximity to the Miami Cruise port. (six minutes away.). It most certainly is in an ideal location, directly on the water, has a very nice pool area that overlooks the water (they have a little umbrella cart set up with free sunblock, towels, and a water station) and an attached restaurant/bar area with a lovely view. I did eat in the bar, chicken tenders and a margarita and my bill was about $50. The food and service were good. My check-in to the hotel was easy and the staff was friendly, but I think the thing that is lacking here is maintenance. I’m a property manager by trade and things that need to be maintained always catch my eye. The first one was the elevator, the floor needs replaced, and the elevator worked however, I had to press the button again to get the door to open, (each time I got on ) someone could easily panic in this elevator when the door does not open right away. ||I had a room with a balcony and that was nice, the room was clean, but again needed a bit of maintenance. The towel bar in the bathroom fell off when I took the towel down and there was about an inch gap below my entry door and the outside. (Room 221, my door did go directly to the outside, not to an interior space or a hallway.). Many of the two top tables in the pool area need replaced due to being heavily weathered but the pool area itself is very nice.||A lady at the front desk recommended a Cuban café within walking distance for breakfast and it was great. ||I would say all in all it was a good stay, the room was very clean & quiet at night and its proximity to the Miami Cruise port is ideal.

Pretty clean hotel room smelt really good! I would have enjoyed my stay if my key worked, I had to go to the front in the cold Multiple times which is about a 6 minute walk. I do see what the other people in the reviews are talking about with the deposit and fees. No one is upfront about it. I would have loved to stay longer but with the unknown fees I couldn’t plan for it. Alsoo the restaurant that was advertised is closed for renovations… which was one of the reasons why I picked this place to get quick food after I checked in. Parking was also super far away On the other side of the building to be exact about a 9 to 10 minute walk…

If you’re doing a short stay for the weekend on a budget and would like a nice view this place is fine. I will start with it was clean I appreciate that a lot! What I would complain about is the drains are all either clogged or very very slow to drain, if you turn the shower on you have to mess with it to get the right temp and pressure to be more then a trickle then your standing in 3 feet of water by the end of your shower I believe it took all night to drain but then I couldn’t get shower head to turn off so it was dripping all night, the back door didn’t lock, if you get put in the b building you have to park way away from your room, I asked the front desk if their was a restaurant she told me no only to find out that there is a restaurant it’s just only open Saturday and Sunday would have been great to know that and it’s not sound prof at all huge crack under the door where you can hear everything outside but it is really quiet at night we did pick a non event weekend though. Good luck to those that venture into Miami 🙏I prey for you this is the worst city for driving people are rude impatient and extremely dangerous when it comes to driving. I can’t wait to go home and will never come to Miami again 🥺 just wanted to give my kids some great memories.

If you’re booking this hotel mainly as an affordable place to sleep while staying close to the Magic City, it gets the job done. If you’re looking for a full hotel experience with lots of amenities and on-site services, this probably isn’t the right fit. The basics in the room all work. The electronic key was a bit finicky, but the lock itself felt solid and secure. The shower had very hot water for over 30 minutes, which was a plus. The provided shampoo and soap are enough for one use; I believe daily room service includes refills. The room itself is okay—somewhere between a motel and a hotel. It’s clean, the bed is comfortable, and it serves its purpose. The outside was fairly noisy due to nearby construction and music (it is Miami), but overall the stay matched expectations. Check-in and check-out were extremely fast, about 30 seconds each.

If you’re expecting a good nights rest, this is not the hotel for you. This is a nightclub with room rooms. There’s no waterfront dining. The only way you’re gonna get something to eat is to fight off the bouncers and the rude waitresses. I won’t be a Karen and list all the issues I had with this place, but let’s just say that I’ve stayed in a lot of hotels and this was the worst one ever. Don’t expect to get any sleep. Don’t expect to find anything to eat in this hotel. And don’t expect any type of respect from anyone that works here.

We rented this hotel that appeared as if It was in South Beach. Im an Architect and Way engaged by the Deco Architecture It showcased. But the places shown in the ad weren’t available. The restaurant was a separate business and it was closed, so even though it says it has breakfast available, this hasn’t been true for years. On the other hand, there was an arctic cold wave and the hotel had no blankets. Also, no room service.