Palm Tree Club Miami

We had such a great stay here! Thomas at the front desk was awesome and accommodating! The location was amazing and close to everything! Parking was easy! The pool was awesome! Jackie the housekeeper was the sweetest person and very helpful! The rooms were a little dated but definitely worth it! I will 100% stay here again! Love this place!

The tub has water underneath it making the botyom somewhat of a surf lesson. There is hair on the shower wall from the previous guest. We booked a top floor balcony room to be told the elevator doesnt work. We have a handicapped guest, so we had to switch rooms to a parking lot balcony room. Upon arrival we were starving. The restaurant menu in the room saifmd they were open until midnight. They were closed shortly after 10. The cafe across the street is nice. Other than that, it was ok.

I had a wonderful stay at this hotel! The rooms were super nice, very clean, and comfortable. The pool area was also beautiful and a great place to relax. The front desk service was outstanding—special thanks to Valentina, who explained everything about the hotel in detail and recommended amazing places to visit nearby. Her kindness and professionalism really made a difference in my stay. I would definitely come back!

This used to be a best western or something with a great dive bar on the bay. Now it is wanna be swanky like most of Miami. Man there is a resort fee. I checked in at 10pm left at 7am they waived it. The shower didn’t drain which always sucks. The bed was good and I could have lived on the patio. Got an up grade somehow.

Stay away from this hotel! The elevator has been out for months and if you reserve a Bayview room, you’re only option is the fourth or fifth floor which means you’re walking up their concrete steps with luggage and every time you go in and out. There is no coffee available Complementary. Their machine gives you a third of a cup of coffee for $2.60 with no cream option. The ice machines on every floor are out of order so you have to walk over to the main lobby and up one flight of stairs to get ice. The restaurant attached to the hotel has a great view, but prices are very high for what you receive. The only good thing about the restaurant is that they give two free drinks for their happy hour time. The bartender was very nice. There are many other options in Miami besides this one. I recommend you choose a different hotel.

I was profoundly dissatisfied with a five-day stay at this dump (and I had the deluxe superior Bay view) My visit was severely impacted by a prolonged power outage, which left me devoid of essential accommodations, including electricity, hot water, air conditioning, and elevator access ( I stayed on the top floor) during the peak of July. This lack of basic amenities created an unacceptably uncomfortable and, frankly, dysfunctional environment. Everything from ice machines/vending to the boat-dock were broken! Attempts to address these critical issues with hotel staff were met with unresponsiveness, nonchalance, & being provided with a fake fraudulent email address for contacting “management”. Considering the significant costs, Hidden “resorts fees” that I couldn’t even enjoy, and the overall disarray of this establishment , I can confidently say this place represents exceptionally Poor Value. I strongly advise any prospective guests to exercise extreme caution!! My experience was deeply disappointing and one I would Never recommend or Redo.

I stayed at this hotel and at first I wasn’t very happy with my room. However, Valentina at the front desk was incredibly kind and helpful—she listened to my concern with empathy and quickly arranged to move me to another room. Thanks to her professionalism and warm attitude, my stay turned out to be much better. I truly appreciate her excellent service and wanted to say thank you!

I need a thousand witnesses to call this place a hotel. I definitely do not recommend it. I made a reservation for 6 nights after reading the reviews and when I got to the hotel, my god, I had the biggest shock of my life. I could only stay here for 1 night and I immediately changed my hotel. Even though I told them I wanted to cancel several times, they did not give me a refund. This is definitely not an area where people can live. Water is flowing everywhere. The smell makes you dizzy. The corridors have turned into a pond. The pool is absolutely terrible. It was a terrible experience for me. They did not refund my money and ruined my holiday.