Pretty Bird Hot Chicken

First off, the food was Great! Huge portions, full of flavor, and it arrived quickly. What really stood out to me, though, was the owner. I witnessed him handle a situation with a customer who couldn’t pay, and he treated them with genuine respect and kindness. All he asked in return good review. That moment spoke volumes about his character. The restaurant was clean, well-run, and welcoming, and the owner’s professionalism truly impressed me. Whether or not that customer leaves a great rating, I certainly will. I’ll definitely be back.

Had an excellent meal here. Chicken is excellently fried and spice levels are as advertised. The price is good value given the fact that it's in Park City. The manager, Justin, was doing a good job keeping everything moving during a busy period. My only suggestion might be that they could use one additional staff member to help clean tables and clear garbage. Looking forward to visiting again soon!

Pretty bird is incredible! This location in particular is second to none because of the manager there, Danny! I've been here 3 times, and he always takes the time to give recommendations, answer questions, etc! My first time in, he even told me the story of the owner, how he's been on food network multiple times, how he's beaten Bobby Flay TWICE, etc... All 3 times I've been there, Danny has given me something to enhance my experience, like extra sauce, or this time, an incredible corn salad with chick peas and other deliciousness! I recommend their Sandwich. It's GINORMOUS, and so good! If you like a little heat, Medium is perfect! The slaw is tangy and delicious, and the pickles snap and add incredible texture. I love this place, and will 100% be back as often as possible! Whoever is in charge, make sure Danny gets a raise, he absolutely deserves it!

My husband and I recently stopped by to have lunch here. The chicken sandwich was TO DIE FOR (Crispy and juicy), and the crinkle-cut fries were perfection. Love the customizable heat levels - I went for "Hot Behind" and it did NOT disappoint. My husband ordered the Mexican street corn salad and the Pretty Bird Chili Garlic Nuggets and they were equally as amazing. Huge shoutout to Danny, the manager, who was SO nice, helpful, and welcoming! Made our experience top-notch. Modern vibe, self-service ordering, and chef-driven quality (shoutout to Chef Viet Pham!) we can’t wait to go back!

Anyone rates that’s less than a five doesn’t have any business rating. This food was incredible. The best chicken tenders I’ve ever had in my life and the heat is spot on. The french fries are crispy and delicious. This was my first time in and I will be back a million times more because of people like Danny. He called me out by name to give me my drink and was servicing the restaurant the entire time. What an amazing experience and for an outstanding price too! If you are in Park City or in the valley, you have to go to pretty bird.

This place is bomb.com! It was our first time here and the whole family enjoyed their sandos. My 2 teen kids said it was the best chicken sandwich they’ve ever had- and that’s saying a LOT! Price point is pretty good for the massive chicken sandwich and fries. And cabbage was amazing and complimented the sandwich fabulously. Perfect amount of spice for me (I ordered medium). We ordered the chicken strips for the toddler, and he loved them. Service was awesome and staff is friendly (shoutout to Danny and Isaac), the place is super clean, vibe is chill, and the bonus for me? I got to listen to John Denver in the background while I ate my Sando ✌🏼 Not bad for a Thursday dinner!

The flavor on the chicken and the sauce was amazing!!!! I will go back. 3 stars because my chicken and fries were room temperature…the food came fast…too fast hahah. Next time keep them closer to the heat lamp or make me some fresh food! Also they charge for sauce which I think is a crime.

This place is great! I wish I could give it more than 5 stars! I love the original in SLC, but it’s nice to see one in Park City. We had a hot sandwich, spicy garlic chicken nuggets, and spicy fried green beans. Hot damn! So good! Danny was super friendly too!

Really sweet employees. I messed up on my order and had to drive back, they were so kind and understanding. The food is also delicious and fresh!

Pretty bird was introduced to me by a friend and it is one of my favorite restaurants. I have never seen such a big chicken sandwich before my life and it was delicious. The staff at Park city are always amazing and friendly. I've been there over three times over the last several months and I've always had a great experience. The staff members work fast and always have a smile on their face, not a good job great job guys 5- Stars well earned .

Pretty Bird is a must try for those visiting through Park City especially if you are looking to satisfy your spicy chicken cravings. The portions are extremely generous and you really get the best bang for your buck. They have varied spice levels to satisfy a everyone's preference but we went with a medium to get a baseline. Right off the bat, you can taste the hot and spicy flavors followed by a hint of sweetness. You really can't go wrong between any of the entrees but just be prepared to share as the portions are huge. The chicken is freshly prepared and comes out crispy and juicy. The chicken sandwich is paired well with the slaw and pickle toppings. If you are just looking for straight up kickin chicken, I'd go with the tenders. Already looking forward to the next trip!

The food and customizations was amazing. We all dined in and couldn't really talk the music was way to loud but who cares when the foods amazing. The reason why this is getting three stars is because my husband ended up with food poisoning. He vomited as soon as we got home and has been exhibiting symptoms for over 24 hours now. We hope it was a one off because the food was genuinely good and unique.

Had a late night bite and this place. Had the fried chicken sandwich and let me tell you that thing will fill you up! It must've weighed 5 lbs! I would recommend you don't go too crazy on the spice level. Fries were cooked perfectly!

First time, highly recommend! In town for a tournament and were happy to stumble upon Pretty Bird. Fun atmosphere, super clean and trendy. Fast service, super nice employees. Refillable fountain drinks. Family friendly which is nice since all the restaurants on Main Street are kind of stuffy. Portions are huge! We should have split some among us. Super fresh chicken, crispy fries and yummy dressings. Definitely recommend, will be back if we find ourselves in Park City again!

Chicken thigh on a bun had flare! Not my first thigh piece for chicken sandwich but definitely the best one yet! I couldn't put my finger on the seasoning.. tarragon in the sauce perhaps and with the slaw and pickles m, balances out the unique flavoring with your choice of spice... mine Medium! It was just spicy enough!

Some of the worst fried chicken I've had. Maybe they were having a bad day but the chicken was not crispy and was lukewarm. They must've prepped it in batches and had it sitting out for 20-30 mins before serving it. Also avoid the corn salad - was expecting Mexican style elote and what I got was simply not edible. It looked like it had been sitting there for a week. And also garbanzo beans in a corn salad?? Does not belong. Fries were crispy and good. The only thing we ordered that actually tasted good. Service was fine. Ambiance was decent. But if you want good fried chicken, look elsewhere.

Tried this place for dinner tonight with my family, and it was fantastic! The chicken was crispy, moist, and delicious. The fries were crunchy on the outside and pillowy soft on the inside and the sauces (especially the salted hot honey) added even more flavor. Service was also great - as we were first timers, I had questions about ordering/heat level, and they were very helpful. Highly recommend.

We were down in Park City for a family reunion, and knew we needed to end the vacation with some great food. Park City has so many delicious options.. it was hard to choose. But with a car full of grumpy kids, we needed somewhere to stop that would be yummy AND fast. We landed with Pretty Bird. Pretty Bird is a classic if you are a fan of hot chicken sandwiches. Their cabbage topping is to die for. I absolutely love it. Even the mild sandwich has some good spice and the sauce combined with it, is to die for. This location has loads of seating. The ordering system was quick and I got my sandwich within 5 minutes of being inside!

This place is decent, but IMO it's not worth the price for the food you get. The sandwich is already $ and you still have to purchase sides if desired. You are also charged extra for more sauce, which my chicken sandwich could have definitely used more of. I'm sure the price point has something to do with its location (i.e. Park City). When the food is exceptional, I don't mind the price tag. Sorry, but we'll take chick-fil-a over this place. My whole fam said they'd pass next time we're in town.

Maybe my new favorite chicken place! Chicken joints are kind of a trend these days but this one does it a little different and I really liked it! Imagine spicy flavorful chicken but dry rubbed, without all the sticky sauces and extra calories. We came here after a ski day and it hit the spot. I got the chicken nuggets which came with a lot and were perfectly done. Couldn't recommend them more. Many people in our group got the spicy chicken sandwich which was also fantastic. The pickles and cabbage were a great addition that added just that extra bit of flavor! Fries were great and the fry sauce they had was awesome. Staff was extremely friendly, location was clean, service was quick. They actually had a food tour or sampling even if some sorts going on while we were there. Would definitely come back!

Very clean restaurant! Came in with my boyfriend on a Friday night and it was empty which was amazing for us lol. I ordered the tender sandwich and he ordered tenders. Quality of chicken was super tender and moist! And it had a good flavor to the spice. For me the bread was a bit harder than i would've liked but my bf liked it when he tried. He enjoyed the tenders and the crispiness of the fries. A bit on the pricier side but quality.

I was quite underwhelmed with Pretty Bird and the chicken sandwich was subpar. I had gone for dinner and then, at 2am in the morning, I woke up to an extremely upset stomach followed by a drive of the porcelain bus. I thought I would call the location to let them something was off with the chicken or the handling, etc., but of course, there is no phone number. I did find it odd that although there were few people in the restaurant, you can't order at the counter and only via iPad. Staff seemed nice enough and standard ambiance.

I have heard so much about this place; and finally had a reason to stop by with some friends and try it out. It was delicious. The food was really good, tasteful, fresh and delicious!!! I guess all the hype was real. I loved how the staff were so friendly and welcoming and answered all of our questions and they made us laugh. I really enjoyed that part. The restaurant was nice and welcoming; and calm. I think the ambience was spot on; and very warm and you can tell everyone was enjoying their food and happy. I am a fry guy, and these fries were the best, I was so shocked how fresh and delicious and crispy they were. i will definitely be back for the fries. The salted honey was to die for, you need to try that if you ever go. We will definitely be back. 5 stars definitely!!! Will definitely be back!

Kids and husband enjoyed a late lunch after a day of skiing. There are tablets to order your food on the right as soon as you enter. I am rather old school and would prefer also having the option to ordering from a human. We waited for about 10 minutes as they cooked up the order. My daughter's chicken tenders were massive and spicy, which she enjoyed but ended up not finishing due to the spice heat and large serving size. She also got fries which she shared with my husband and son. My son got a sandwich which he found messy to eat. I would suggest eating it in the wrapper to avoid a saucy mess. He held the cabbage which he is not a fan. My husband got the chicken sandwich and a side of corn salad and devoured the whole thing. Son ended up ordering a second order of fries which came out quickly. It was not crowded around 3 pm. Free Parking lot was relatively full to the side of the restaurant as you are driving past if coming from Bonanza Drive. If you like spicy, this is your place! The dine in area was no nonsense, hard wooden chairs or stools, mostly two seater tables, also stools at a counter, or a few communal tables. Not as fancy as Chik-fil-A decor, but utilitarian. They do a robust to-go business. Definitely try it out if you are in the area!

My wife and I visited this restaurant at noon for lunch with our two young children (4 yo and 2 yo) in late Aug after school had started. When we arrived, it was completely empty; but by the time we left, it was about half full. Everything was very clean and bright, no loud music. All orders are made on tablets. The menu is extremely limited...fried chicken breast cut in a number of sizes on buns or not, krinkle-cut fries, and street corn. The sandwiches come with slaw and pickles (which may also be purchased on the side). You may customize the toppings on each sandwich and choose the spice level of each chicken item. Wife and I both ordered the chicken sandwich with everything on it (slaw, pickles, and house made sauce). It was enormous (think twice the size of a chick-fil-a sandwich) and I think it was cooked perfectly, extremely juicy. We both got spice level "hot" which had some spice, but did not come off as the spicy that I would expect. Ingredients seemed top notch...buns were delicious. We ordered the jumbo nuggets with spice level "mild" for the kids. The server cautioned us (when she delivered our food) that the mild might be a little spicy for the kids. However, our kids like spices and it was a barely noticeable level of spice...so we were good. NOTE: they did tell us if it was too spicy, let them know and they'd help us out. The fries were perfect (crisp on the outside, fluffy on the inside). Street corn was good (to me). It had chickpeas in it, which seemed weird but didn't upset me too much. Wife thought it had a weird flavor. One sandwich combo (with street corn and soda), one sandwich, one jumbo nuggets, side of fries, and extra pickles plus 10% tip was a little over $52. Again, not crazy for PC, but we'd probably opt for something else next time.

Husband wanted chicken fingers so we found this spot. Or orders were fresh and good. The chicken fingers are huge so you won't go away hungry. He got the medium spicy which he liked. I got the no spice which was very good. The spicy honey they give with your order is great. Staff was friendly and helpful and it was clean. We will go back when we are in town next.

First time. Pros: clean, fast and efficient. I got the nuggets. Huge nuggets and one of the bigger bang for the bucks here in PC. They are shareable I feel. Crinkle cut fries, made to order. They were hot, Chrispy and fresh. Best in the game here for fries. Back to nuggies, the medium heat is a true medium heat not the mild medium utah heat you find everywhere. The manager automatically brought me a water cup without even asking (I don't drink soda so didn't order one) . Their signature sauce and ranch have a house made quality. Honey is a nice honey hot and better quality. Cons: a little pricey on the other menu items but I would say upper mid PC norm for a fast food joint.The chicken with my nuggies was a little dry but I would try them again to see the cooking consistency. Would love to have a little crunch on the nugget coating but there really wasn't any/ it wasn't soggy though. I would come here again and would recommend.

Updating a previous review. The last two times I visited the chicken sandwiches were very mushy. I have brought this up with management the first time but nothing seems to have changed... It's going downhill I hope Viet reads this so he can remedy the situation. fast. Probably won't be going back.

I love crunchy fried chicken and French fried potatoes, so I visited twice because the first time was quite good. I'm not sure if I'll hurry back a third time though and I'll tell you why. The first time I ordered medium spiciness and my eyes didn't sweat like a medium spice profile usually does elsewhere, but the flavor profile and crunch factor were nice. The crinkle fries were delightful and plentiful. The second time I ordered the same thing (medium) and the spiciness was barely discernible this time but no eye sweats, sadly. The chicken was crunchy but a bit grisly this time and a noticeably smaller portion. The crinkle fries were great/plentiful once again. If you read my reviews you know I need consistency and value to keep going back to a place. The verdict is still out for me here. Also I paid for additional dipping sauces that didn't make it in the to-go order, but that's on me for not checking. People make mistakes, and that won't deter me. Maybe I'll try a different location again to reach my final ruling at some point but I won't hurry back in due to lack of consistency and a higher price point, which again, if consistent, outweighs the negatives. Check it out for yourself and see what your experience is. Don't be deterred by "hot".

The chicken here was supremely juicy and uniformly coated in a red dry rub blanket that compliments both the texture and taste of the chicken. I was impressed with the size of the chicken fingers as well as how the rub didn't fall off when I started to eat them. My "sando" was ordered with a side of the corn and some crunchy fries, both of which went well with the protein. They toss out all the chicken not ordered every hour so as not to serve anything that isn't the freshest -- there were no heat lamps here. Tip: the spice scale is biased towards heat. Order 1-2 levels down from what you would normally to avoid getting more heat than you want. Ex: if you normally order medium heat, I recommend dropping it down a level. The chicken here runs hot! You'll order online prior to arrival or use the kiosks at the front of the building to place your order. No cash taken. The friendly staff is here for production and assistance but do not take your money. The restaurant was ultra clean and spotless. Cynthia and her group answered many questions and were wonderful hosts.

We went here recently to try a restaurant that isn't a chain place. We decided on Pretty Bird after hearing about it on social media, and reading reviews. The sandwiches were good. Fries were good. The corn street salad was way good! The seasonings were a different twist, and the hit honey was quite tasty. The sandwiches are made from chicken thighs, not chicken breasts, so the flavor and texture aren't what you are expecting from a chicken sandwich. For 4 of us to eat chicken sandwiches, fries and a drink it cost us over 90 dollars. Fun experience to try - but for that price I think I'll stick with some other chicken joints.

The food is always excellent here. Just what you'd expect. The service is over the top. Every time I've been there the owner has been there himself and makes sure that we have everything we need and sometimes more. Yesterday he wanted us to try a side dish and brought it to our table for free. I love the fact that you can change how hot the spice is on your chicken. They personalize it just to what you want. The music is always really nice there also.

What can I say about Pretty Bird except "shame on me" for never reviewing it the Yelp Auto Nag service hit me up. We have been eating at Pretty Bird since they opened their first location in Salt Lake City. At the time we lived in Los Angeles and came to Park City on a regular basis. We took the morning flight out of LAX so we would get to SLC in time for lunch and it was ALWAYS Pretty Bird. We would tell the staff that we flew in to eat there which was some what truthful. Now with a location in Park City (our new home) and one more in Sugarhouse we have an abundance of choices when the hankering for chicken emerges. It is most certainly fast casual with automated ordering but the staff is incredibly friendly, the food is 100% consistent - store to store - order to order and the chicken just rocks. Juicy, cooked perfectly, the right amount of heat at the level you choose. I am not a coleslaw or pickles guy on most sandos (their term for a sandwich) but at PB I always get "as is" and the taste combination just works. The fries are also always cooked perfectly and a night (or lunch) would not be complete without a couple of side orders of pickles to take home. If you have not tried PB check it out. I think you will find it will be worth your time to do so. I did laugh at the two star review complaining about the spice rub. There is a reason that they call the dish "hot chicken" - enough said.

Great store, open and lots of seating Quick and easy ipad ordering. Quick service. Ordered the regular chicken sandwich w mild spice and french fries. Very good. They use chicken thigh meat so not dry at all. It is large so probably could have gone w Jr size and saved 4$. Not cheap @ 20$ for lunch. Probably will return.

The fried chicken Sandos are huge!!! I think I might want the jr version next time since I was too full to finish my food. The corn salad was alright, I definitely prefer the crinkle fries over it. I like that you get to pick your own spicy level since my husband likes the medium and I like the mild. Best chicken sandwich I have ever had! Go give it a try.

Went yesterday after the Festival. Food and service: great. Loved the street corn salad!

We saw Chef Viet Pham on "Triple Threat" and decided to check it out. Definitely did not disappoint! I had the chicken Sando and wife had crispy tender roll. Both were excellent!! Corn salad and fries were very tasty as well. Will definitely be back!!!

Delicious, moist and various levels of heat. Food was delivered quickly. Staff is friendly.

I just don't like hot chicken I guess! I thought the hot - hot - hot sign was like the hot sign at Krispy Kreme! We ordered the mild heat chicken strips and a sandwich. The bread was not fresh. The spice on the chicken was just not that great. The dipping sauce was okay. The chicken was moist. We were served our food in a timely manner. No follow up afterwards. Place was clean with good music in the background. If you like Nashville hot chicken then this place might be a vibe for you. I know a lot of people like it but I'd never go back.

We happened to be staying across the street so we thought why not. At first it was a little disorienting to be in an entirely self-powered ordering system but the introvert in me loved that. I mean I can pretty honestly say that it was the best chicken sandwich my husband and I had ever had. We were just coming out of a massage so we really wanted to treat ourselves to something super yummy and that was it! We're still talking about it - 4 weeks later. I wish they were in Palm Springs where I live.

Got some chicken tenders and they tasted like they were sitting out for an hour at least. Tenders were cold when I got them. Not good for a place that charges $12 for 3 tenders. Whatever. This place just keeps going down in quality.

Great staff! Fabulous chicken! I always love to come here, nice atmosphere! Thanks you, guys!

Great chicken. Expensive. Fries are out of this world and large servings. Choose one level lower spice than you normally would - this chicken can be lip tingly, heart burstingly, bum hurtingly hot!

I saw this place earlier today and decided to come back for a late dinner- so glad we did! It's a very simplified chicken joint with a choice of a chicken sandwich, chicken tender roll or just tenders. What makes it great is that the chicken sandwich is AMAZING and the sauces are the bomb. Service was great too. They have beer and wine in cans. Modern interior and great music. Definitely worth trying if you are in the mood for chicken. For out of towners like me, this place is about 25 minutes walk on the Poison Creek trail (That's from catching it behind the Marriott Summit Watch off Main Street, there are pedestrian tunnels that take you under all busy streets) If it's too cold to walk it's also accessible off of the #2 Yellow Outbound to Prospector Square at the Lot G stop.

Delicious food, fast service, clean, and fun music!! We will definitely be back with friends!

This sandwich went up against Bobby Flay's and won, so you know it's worth trying! The menu is simple, with juicy and well seasoned chicken that can be customized to your heat tolerance. It is fresh and made to order. The portions are big, so you know you won't leave hungry. This location is definitely not as busy as the Downtown location, which means you will get your food fast and there is plenty of seating. I prefer this location for that reason alone.

Favorite sandwich in town, always slaps. Try the corn salad side, took me too long to get around to it, but it's the perfect side for the spice. Fast service, good food, great atmosphere.

Visiting from Orlando where we have a lot of chicken establishments but this place was the bomb. Please open in Orlando, you'll kill it.

Very amazing chicken, best chicken I have had in Utah by a long shot! Great people and would definitely recommend!

I love this place! Crispy fries and delicious chicken! I like the salted honey dipping sauce. The food and service are always top notch. I highly recommend pretty bird if your looking for quality food that comes out quick.

Super solid fried chicken sandwiches!! Good ratio of toppings and very flavorful but wish the chicken had just a *bit* more crunch to it. The fries were unreal, some of the best I've had. Best hack was getting a side of the salted hot honey and drizzling it over the sando-- YUM

I went in to grab a quick lunch. I love that the order process is digital, and the kitchen service was fast. As for the food: the portion size was HUGE! I actually ended up sharing it with another person because there was so much in my one order. I wasn't a huge fan of the dry spice rub that was all over the tenders. I wished I had not added a spice level. There was so much spice coating it got everywhere. Next time I have the urge for fried chicken, I'll probably go back. I'll just remember to stay away from the spice rub..

Awesome spot, tender chicken and great flavor. Love the cabbage salad, well done staff! Place is clean and great quick spot for lunch.

Pretty bird is a chicken-specializing restaurant based in Utah. There are multiple locations throughout urban Utah, but having one in PC is a big deal! The restaurant has casual service and offers 3 different entrees: Chicken tenders, the Tender roll, and the Chicken sandwich! Don't be fooled by this selection however, as this selection has been made to hone down their deliciousness per item (scientifically known as DPI)! The food also comes with a good selection of sides that while seeming simple at first, are a lot more sophisticated than one is left to believe (such as their wrinkle fries or Mexican salad). The atmosphere of the restaurant is what I might call... modern-hip-casual, it's made to bring out those sandwiches and keep the operation smooth. If I just had to recommend an item, get the chicken sandwich with everything on it! Overall I give it a 5 out of 5, it has what I consider the best quality chicken of any chicken-specialty restaurant I've been in the state. The price is reasonable and the taste does not disappoint. It will actually fill you up faster than you might think!

If you are looking for a gourmet version of the hot chicken sandwich, this would be it. The sandos are huge (and not cheap coincidentally) and delicious. The slaw and sauce really tops off the sando, and it's better spicy! Get it hot, or at least medium if you're a chicken. The fries are also perfectly crispy and ungreasy. So good.

If your in for good Chicken this is the place. Fresh and organic. Not a lot of selections but it's quality food. It's chicken tenders and sandwiches. The best I've had for chicken. The pieces of chicken are large. Never frozen. The chicken sandwich was amazing. The flavors and the size of each piece of chicken. A must go place!!

food is 10/10, best fries i've ever had ! the service was good, and the ambiance was calm and good !