Hao W.
Google
I rarely leave negative reviews, but our experience at Red Pepper was the worst I’ve had in this country.
We went for a late lunch around 2 PM. The restaurant was mostly empty. Our waitress initially seemed friendly, but service was odd. Instead of serving water or tea, they just left a container and cups on the table for us to pour ourselves. Not a huge deal, but unusual.
The food came out extremely fast — all five dishes within about five minutes. Honestly, it made us wonder if everything was just reheated. The food itself was just okay, nothing special.
The worst part happened when we were about to leave. After we finished eating, I went to the front desk to pay with Apple Pay. My 2-year-old son had been sitting quietly in his high chair the entire meal. While my wife was packing the leftovers ourselves (yes, customers pack their own leftovers), he slipped away and briefly ran onto a couch in an empty section of the restaurant.
Suddenly, a woman sitting nearby spoke to me in a commanding tone: “Don’t let your kid run on the couch.”
She was sitting with her legs crossed, looking upset, food still in her mouth, and pointing her chopsticks at me while speaking. There was no “excuse me,” no polite approach — just an accusation. I was shocked and confused. At first, I thought she was another customer who was bothered, and I was ready to apologize.
Then I found out from our waitress that she was actually another waitress working there.
Her attitude was extremely rude and hostile, like we had committed some serious offense. I understand that kids shouldn’t run on furniture — but he is 2 years old, and the restaurant was nearly empty. A little understanding and basic courtesy would have made a big difference.
This place has zero tolerance for children and zero warmth toward families. I later checked other reviews and realized we are not the only ones who experienced poor service.
This place is NOT kid-friendly. If you have children, I strongly recommend avoiding it.
We will never come back. Blacklisted.