Reunion Tower

Bought my tickets with reserved time online. Present the ticket at the ticket scanner desk and they’ll let you through. The ticket was $19 online, and comes with picture taken! There will be an elevator that’ll take you to the Reunion Tower, where you can stay in AC for live camera 360 degree, and you can also walk in the outside area where you can use the microscope and take pictures. Elevator coordinator made us laugh and had a warm personality to make us feel welcomed and enjoy our time! Very interesting and awesome experience! Parking was $10 for up to 4 hours.

Had a great time with my girlfriend here. Bingo was pretty fun and the view was great! Only giving 4 starts because I could not redeem the free desert card won in bingo at the Crown Block. If you win bingo get anything other than a free desert card unless you’re dressed fancy. Would highly recommend going around sunset for golden hour photos.

An unforgettable experience at Reunion Tower!!! We had an absolutely amazing time visiting Reunion Tower! From the moment we stepped into the elevator, we knew this was going to be something special. The ride up was smooth and surprisingly quick, and once we reached the top, the view simply took our breath away. Dallas looks stunning from 470 feet in the air with a full 360-degree panoramic view that’s perfect for our daytime visit. We can't wait to visit at night!!!! The interactive touch screens were a neat way to learn about the city and landmarks. The staff were friendly and knowledgeable, which made the experience even more enjoyable. We also appreciated how clean and well-maintained everything was. It really added to the overall experience. Everybody is right! It's definitely a must-do in Dallas!

Reunion Tower offers one of the best panoramic views of Dallas. The GeO-Deck observation level gives you a stunning 360° look at the city skyline, both day and night. The interactive exhibits and telescopes make the experience engaging, and the ambiance is perfect for a romantic date or a tourist stop. A bit pricey, but the view makes it worth it—especially at sunset.

This was a cool spot! The elevator was so cool to look at while you are going up. I recommend getting valet. Our server was so wonderful and very kind. He gave us recommendations and was always checking on us. Love to go again.

Great spot to see the whole city of Dallas. The staff is super helpful. I didn’t get a chance to do this but I recommend checking their restaurant out based on what I could see from the viewing area. The staff is super friendly and helpful. Also as an added bonus you get your digital pictures emailed to you included with your ticket. You can buy other items with those pictures but the digital pics are more than enough at least for me.

My lady decided to take my mom here for her B Day. Was a fun experience as you walk get to walk around when you get to the top. Overall there is a wait as you have to get in line. Once you reach the line go to the left where you see a person standing/sitting and get your ticket. Kiosk was done other wise you can get your own. As line moves you get 4 pics taken of you and it will be emailed. Once at top there is a Kiosk option if you choose to print them out at a cost, which they will have ready when you return down stairs in the elevator as you exit to the gift shop. There is a parking lot to the right or left of tower (depends which way you came in) and the fee is $10 which is paid by card.

I always enjoy a visit to Reunion Tower on a pretty day. Ticket's can be purchased in advance online, at a kiosk outside the entrance (inside the Hyatt), or by scanning a QR code from a banner. There's a large lot across the street. The downtown views of Dallas are fantastic from the observation deck. There are telescopes outside; views, seating, restrooms and vending machines inside. There are also interactive screens that help identify points of interest, which I found very helpful. You can purchase a souvenir photo or souvenirs once back down the elevator.

Purchase your tickets online. I went on the Sunday before Memorial Day, and it was PACKED. When you get there, you're essentially walking through a giant hotel. They have time slots for the elevator ride up so you get in line and wait. You go through security and there's a pop up photographer (which you can skip) The elevator ride is probably 30 seconds with maybe 10 people in the elevator with you. Once you're up, it's a bunch of historical plaques and photos inside. And the outside perimeter gives you a great 360 view. Restrooms are also up top.

This is an iconic tower located in the heart of downtown. You will find tons of commercial parking lots available to park. I recommend exploring parking apps to find some deals on parking. The tower is also conveniently located right next to Union Station. So, taking public transit here would be an option too. This is not a very tall tower. At 561 feet, it is only the 15th tallest building in Dallas. Yes, the 16th tallest tower in the city, not even the state or nation. The tower is the site of the city's annual New Years Eve festivities. That is what brought me here. I decided to go up the tower and check it out as well. The tickets to go up the tower are timed and can be purchased at a kiosk or at the agent next to the kiosk. Once you purchase your ticket, you just get in line when its your time. You then pass through a security sensor and take a green screen souvenir photo. You can retrieve the photos by entering an email address in a kiosk at the top of the tower on the GeO Deck. A few of the photos are free and you can purchase prints of others. I got photos with different backgrounds for free. Once you take the photo, you get in the line que to go to the tower's viewing platform. The line moved relatively quick. I would say it took about 15 to 20 minutes to get on the elevator. After a short elevator ride you are up on the viewing area which is enclosed. It is a somewhat small area and has some snacks for sell and some seating. There is an interactive kiosk there where you can operate a camera on the tower and look at sites around the city. you are free to partake in the 360-degree views of the Dallas cityscape, at your own pace. You can go out to the outer ring which is outdoors and you will find free binoculars to use. Next to the binoculars you will see pictures of landmarks, with names that you can try to locate. Once you are done checking things out up there, visitors can just get in a line to catch the elevator to go back down. Once you are back down on level ground, you exit through........yep, you guessed it, the gift shop which sells light snacks, toys, magnets, shirt and other typical souvenirs. All of the staff that I interacted with at the tower were very friendly and helpful. They made the experience more enjoyable. I liked my visit to the tower. I spent about 30 minutes or so up at the top and I was ready to go though. This is definitely a must visit while in Dallas.

A wonderful and worth it experience. You owe it to yourself to see these gorgeous views any time you find yourself in the Dallas area! Once you take the elevator up you can stay in the cabin of the tower, get some ice cream or a souvenir coin, or head out to the observation deck and witness the beautiful views of downtown Dallas and the surrounding areas. There's no reason to pass up this landmark.

A fixture of the Dallas skyline since well before I was born. This monolith is stark in its beauty and beautiful in its starkness. Somehow, I always find myself adoring it and the contribution it makes to the skyline.

Great view of Dallas and JFK tragedy. Visited family for holiday and we worked our way up to enjoy the view. I think it's worth visiting. I love getting a view of where I am from the top. It's a whole other world. They gave a gift shop. Very nice staff. Old tourist attraction so expect it to be dated.

This place is great way to see the whole city. I specifically enjoyed how it was way cooler on top than being on the ground. There are plenty of parking spaces nearby and it's $10 last time I went so it wasn't that bad. At least you won't have to drive around. Short walk to the entrance and short line too. Wait time was fast, faster if you buy tickets ahead of time. Ticket comes with free picture per group. Only digital copy is free though but printed copy will cost you.

The tower offers great views of the skyline of downtown Dallas and the surrounding areas. On a clear day, it's possible to see the skyline of Fort Worth kind of. Unlike other observation towers, there is no glass in the viewpoint area so views of the area are unobstructed and there's no annoying reflections regardless of the time of day. Overall, I would go again during a different time of day such as sunset.

Highly recommend buying the Dallas CityPass to have the Reunion tower as a part of your plans along with other museums and the zoo as options to finish out your ticket package. Enter through the front entrance of the Hyatt Hotel to enter the Reunion tower. We used a map app that had us walking around the building and unsuccessful at getting in to side doors! Having a pre-set time for our entrance made it hassle free and really limited crowds. We went on a Saturday afternoon in the summer. The weather was clear so you could see for miles. Don't forget to watch the videos they have inside on TV like screens regarding the death of JFK and other highlights of the views around you. You can really get a sense of how expansive the DFW area is when you have the view from the observation deck. You can stay inside (climate controlled) and walk around, or go outside and be able to see around. They only offer vended beverages at the observation deck.

This is a really cool landmark to check out. I was in town on business and a business partners suggested we go check it out. The views are amazing. I will admit, when you're going up 450 feet plus in the elevator it felt kind of intense for a minute, but I'm just afraid of heights so that's just probably unique to me. The views are absolutely amazing! You get a great view of the city. The weather was very nice too. Nice and cool with a bit of wind. I suggest you check this out. Perfect for date night, kids, etc. I'll definitely come back and check this out again. Easy five star experience!

Reunion Tower is an observation tower in Dallas, Texas, United States, and is known as a landmark of Dallas. It is 561 ft (171 m) tall and boasts a magnificent exterior that is considered one of the most famous landmarks in Dallas. It was completed in 1978. It is located in the Reunion district of downtown Dallas and is part of the Hyatt Regency Hotel complex. If you take the high-speed elevator, you can go up to the 55th floor in just 68 seconds and enjoy the panoramic view of Dallas. At night, the 260 light bulbs surrounding the dome at the top of the tower blink and create various shapes, decorating the night sky of Dallas. The dome at the top of the tower has an observation deck, a revolving restaurant that rotates once every 55 minutes, and a cocktail lounge.

Our first ever trip to Dallas, Texas and we did all the iconic tourist attractions. We purchased the Dallas City Pass, which included the Reunion Tower as one of the options. The Tower is 470 foot high viewing experience with an incredible 360-degree panoramic view of Downtown Dallas. The entrance to the tower is located inside the Omni Hotel. They will take your picture before you take the elevator ride to the top. The elevator ride was cool because there is a glass window that you can look out as you make your way to the top. One in the observation deck, there is a small gift shop that has some light snacks. There is an indoor seating area that has a panel that will show you videos of the history of Dallas. But the best part is walking along the outside and checking out the views. One of the most unique views you will see here is the birds eye view of Elm Street, where President John F. Kennedy was assassinated. There are free telescopes throughout the outdoor viewing area for you to use. When we went, it was raining. But the views were still beautiful. Tickets range from $19 to $40 depending on when you go. Your admission includes the souvenir digital photo you take at the start of your adventure. They also require you to make reservations for a specific day and time. I had to change my reservation at the last minute and there was no issues, but again, I went on a rainy day when the crowd was probably lighter than usual. Parking was a challenge. There was some kind of convention going on in the normal parking lot, and the alternative was to park in their secondary lot, which is a far walk....especially in the rain. So given the situation, I opted for the hotel Valet parking, which was $20 vs. the self park $10. Overall, the views are nice. The admission price is a stretch, especially for a big family. I'm glad it was part of our City Pass.

My partner's reaction said it best. Very upscale and beautiful place to be with very attentive and welcoming staff. We celebrated a milestone there and will likely go back for other milestones. Portion size of the food was a little smaller than I had anticipated but still tasty. I wish the restaurant still rotated and that parking garage was easier to secure.

Underwhelming compared to NYC or Chicago, but this was a reasonably priced experience that didn't have a ton of crowds. It isn't anything fancy, as it's tucked away inside a hotel. But you can get in quickly and see pretty much all of Dallas. If you go at sunset, as I did, you get some great views of the dusky red sun reflecting off the skyscrapers. It was also quite a sight to see the sun setting in the background, behind the winding overpasses and highways, like an art piece made of spaghetti and concrete. Definitely recommend the later evening, you won't regret it.

Reunion Tower was a good experience. I didn't know the ride to the top would be so quick lol did high roller in Vegas and the ride is longer granted it's not an elevator. The views are amazing and having the telescopes to look down or just to watch from afar was a cool addition. I enjoyed the Photo Booth at the beginning and the fact they can send you the photos as a download or you can actually get the prints right there. I do believe the price for tickets is reasonable for the experience and would visit again. Everyone was friendly and just made us either laugh or smile.

Icon of the Dallas skyline. Great view of Dallas day or night. Restaurant is great and should be considered for any first time visitors to Dallas.

The food, the service, the wine everything was better than expected. I would recommend going back to this place and trying some of their other dishes as well. It's conveniently located and we liked how the manager came to check on us.

Great way to take in Dallas views! I bought same day tickets with no issue and was pleasantly surprised with the small crowds. It was extremely windy on the day we visited so part of the exterior was not enjoyable but there was great seating indoors as well to take in the views.

Reunion Tower is one of those places that you think could be a neat experience, but ends up being more fun in your head than in practice. The first major challenge is figuring out where to park. I expected to pay $10 to park and that is fine, but where do you go? Your Google GPS isn't going to be any help and the signage is atrocious. We ended up driving all the way around it twice trying to figure out where to go. There definitely needs to be better signage that is clear and frequent. What you do is go around it about halfway and there are a couple turnoffs to the right. You want the 2nd one. No sign will tell you that; you'll just figure it out yourself while pissing off other motorists as you realize the first one isn't where you need to be and you need to quickly change lanes again. You have to pay for a time to show up for this, too. I assume it is to keep the lines from getting super long at different times. Lines were still long. You wait to get into the elevator. You wait at the top to get back on the elevator to go back down. In all, I believe my wife and I waited about 30-35 minutes total prior to going up and while waiting to come back down. Once you finally get to the top, the view is fairly impressive. The Omni hotel next to the tower, which looks huge from the ground, is small compared in height to the tower. To get the best look, you go out a set of doors open to the air. You don't have to do this -- you can stay behind the glass and still see things pretty well -- but to look more to the ground, you need to get to the outside ring. It can be windy. And I mean WINDY. As in, you can lose a hat or a phone easily with how it blows. It only does it where the wind is blowing, though. Walk around a bit and it dies down on the other side. The view is a little better for these vantages. Inside, there are some tables where you can sit for your 30 minutes. While we were there, someone was getting pictures at a planned space for such things (you pay extra for them to take pictures and deck it all out for you). That group was loud, but if you wanted the experience and you were getting engaged (or getting Prom photos, I suppose), it might be an avenue for you. I wouldn't do it, but I could see people opting for that as a simple way to do something somewhat memorable. Overall, this is something to experience -- just once. There isn't really a reason to go back. Lines are long and you are locked into a timed ticket. Prices are reasonable, but there isn't a lot to see or do and while you get 30 minutes, you'll need maybe 10 to walk around the interior up top and the exterior and look around. You'll wait for as long as you are given to look around for the elevators to go up and to come back down. Staff is was largely oblivious, except for the elevator operator that was very cheerful and nice. I wouldn't see me ever going back again, but it is probably worth seeing once just to say you have done it.

We stayed at the Hyatt Regency which is adjacent to the Reunion Tower. We were literally able to walk to the Reunion Tower entrance from our hotel lobby. Sweet... The observation deck is pretty cool. There's a tiny gift shop to purchase souvenirs and snacks. There's some interactive touch screen monitors powered by Google Maps that allows you to see Dallas landmarks from the tower. You can stroll to the outside section to really feel how high you are in the tower as you feel the weather elements. I want to give a major shout out to the super friendly elevator operators and gift shop employees. Their vibe was friendly and their high energy positivity was cool to be around during our short visit. I wish there was a bar or something up there to get a drink. I associate cool views like this with a cocktail or two lol This is one of those urban tourists stops that's worth checking out once. Take some pics for the gram for the cool memories and all is good. Cheers!

I've been to Reunion Tower three times in my life. Once for Prom in 98'. Another time about 9 years ago and this most recent time. I gotta tell ya, every time it gets a little less exciting. I'm glad Dallas has an iconic tower that gives 360-degree views of the city, but it feels really dated. After you advance past the ticket desk, you have an opportunity to have a group photo taken with novelty props like a cowboy hat or sponge hands. Then, the glass elevator ride to the top is fun as you ascend to the observation deck. There are touchscreens arranged around the perimeter of the sky lobby that have different factoids and short videos about the history of Dallas. They are not as exciting as they could be. The programming is a bit dry. If you exit out to the observation deck, you get a 360 degree open air view of the city. There is also a small gift shop where you can purchase souvenirs like stuffed animals, keychains and pens. Overall Reunion Tower is good, but it doesn't have the buzz and excitement that other towers have. It could definitely use a refresh on the programming and decor of the sky lobby. Also, one final thing- Parking was a pain. We parked in the dedicated lot for Reunion Tower/ The Hyatt Regency and the electronic parking gate would not read our ticket, which was just dispensed barely an hour before. We wound up paying the full day rate instead of a shorter window. Another person next to us using the other parking gate had the exact same issue. A frustrating end to a pretty meh experience.

Fun touristy attraction to take the kids to. Parking wasn't convenient as we had to park in the back and walk across an employee lot but there was good signage into the building. Parking was $10. The kids were hesitant about the heights but got used to it when we got up top. A surprise when we got up was that the Dallas zoo was doing a presentation with animal friends! We had a chance to explore the observation deck and then meet some animals. They have a gift shop to walk thru at the end, nothing special there but we got some snacks from the hotel lobby before we left. Not worth a return visit but we checked it off our Dallas list.

Cool view but definitely overpriced and overhyped. It was outdated on the inside. The staff is very nice and efficient.

This spot was worth visiting to see the best view of Dallas! While paying $19 for one visit during the daytime, I was happy to visit one of Dallas most iconic spot for any visitor. I am sure night light show would be better!

Although this attraction is a unique addition to this area, the style and concept is almost exactly like the Empire State Building in NY. Although much smaller scale, they also seem to be twice as disorganized. The line to the elevator takes forever and the line to come back down takes just as long. The daytime ticket prices are more reasonable but I cannot see myself paying over $50 to come at night. If you're in Dallas for the weekend, might be worth checking out if you don't have much to do.

Very good location for a tall building, view of the city is one of a kind. Been here on several occasions always quality. Good vibes y'all!!

For the price of going up to just see up there no complaints (I think it was under $20 a ticket). Simple process walked to the desk, bought tickets and got on the elevator, no lines. Went up to look around. took some photos looked outside. In total it's a short experience about 20-30 mins really if you don't do any extras just go to look. I have a small fear of heights the scariest part was the fast elevator ride up! You feel safe outside with all the bars they have.

Growing up in Dallas, it was quite cool when the giant dandelion looking tower was added to the skyline. For all of the years I lived here, until this visit, I had only admired from afar. So I looked it up, saw the tour times and suggestions to visit both during daylight and dark and get a tour! So I booked it! Within a few days before the dandelion date, events conflicted. Moving dates was exceptionally easy by the staff! Finally, the Dallas Dandelion Date was here. Parking was stupid proof. The walk to the tower was easy, but where to go for the tour and visit was a little difficult as we missed the signage. The wonderfully friendly staff quickly got us to the right spot. Chris, Jamal, Yazmin are the best 3 ambassadors of Dallas! Ask for them! Really welcoming and enlightening! (You'll find the entrance all the way at the tower bottom). Reunion Tower is a 561 ft (171 m) observation tower in Dallas, Texas and one of the city's most recognizable landmarks. You'll see it everywhere on marketing and it makes many TV spots. Located at 300 Reunion Boulevard in the Reunion district of downtown Dallas, the tower is part of the Hyatt Regency Hotel complex and is the city's 15th tallest building. It was a free-standing structure until the construction of an addition to the Hyatt Regency Dallas in 1998. The tower was designed by architectural firm of Welton Becket & Associates. At daytime, on a clear day, the views are magnificent! At night time, even more! Although there is a section that rotates, it is only rotated on special occasions. There will be a high end restaurant opening up and rumor is it will rotate for special occasions. There is a gift shop up on the observation level and lots of information on Dallas and the tower. You got to go. You'll be glad you did! And time it where the weather is not hot or cold and the views are not socked in by rain or fog. Older kids will love it as well!!

It was nice and the complimentary pix so nice. However, a happy cashier at the gift shop or a robot would help sales. Cashier had no facial expressions or motivation to answer questions. Didn't buy any items due to the bad or mediocre service.

The Reunion Tower is an attraction in Dallas, Texas. This landmark was built in 1978 and remains a popular venue for outdoor events and weddings. Its design includes a 470 feet-high observation deck as well as an indoor observatory that lets you experience 360 degree panoramic views of the surrounding landscape. If you're looking for a great view of Dallas, Reunion Tower is your spot. From 470 feet up you can get a 360-degree panoramic view of the city. Take a trip to the top of the Reunion Tower and check out the breathtaking views of Dallas.

We decided to visit the Reunion Tower close to Sunset so that we could get a day and night view of Texas. The workers were very friendly and exemplified great customer service. The gentleman at thr elevator was so sweet! The views were beautiful and we were glad that we had time in our schedule for this visit. It was worth it and interesting to know that the Reunion Tower is a member of the World Federation of Great Towers! I would recommend visiting. Closer to Sunset is great to see all views!

Located next to a hotel. Pretty beautiful view, but the tickets are crazy expensive. We spent a total of 20mins up there for a little over $100. The tower is about 470 feet. I'm still scared of heights, but it wasn't too bad since I've experienced the 1,600 feet building in Chicago. You take this elevator that shoots you to the top like you're in that end scene of Willy Wonka. There's a little lounge looking area and a gift shop store. The sidewalk platform is a 360 degree walk. Overall, beautiful like I stated, but just too scary. I don't think it's worth that much money. The staff are very friendly. The visitor parking lot is located at the bottom of the street or you can valet at the hotel.

The Reunion Tower is a must-visit for anyone who enjoys city skylines! It offers a clear, panoramic view of downtown Dallas that is best seen during the evening and nighttime. My boyfriend and I made the mistake of arriving around 7 p.m. without a reservation, but luckily we were able to purchase tickets before they sold out for the day. The line for the elevator to go up to the observatory took almost an hour and we thought we would miss the sunset. Fortunately, we made it just in time and took amazing photos from the outdoor geo-deck. Inside, they have a small cafe and gift shop. There is also an area set up for proposals! My suggestion to anyone wanting to visit is to plan accordingly and purchase tickets online beforehand to prevent any last-minute disappointment. Also bring a good camera!

I recently had family come to town and I had never taken the tour and thought it was be something memorable for us to do. It was absolutely incredible and the views were amazing so as far as that part goes we were really impressed and the free digital photo was perfect for us. But as far as trying to leave and getting on the elevator to go down you have to wait in a very long line to get out of there and it took forever! They really need to access the way they get people out of the top of the tower.

Just passing through and it happened to be a special event with Sam the Magic Man which was the best show EVER

Great views of Dallas! It does get busy waiting to go up and down the elevator and sometimes there is a bit of a line! But definitely worth it to see the views of Dallas!

I really like this place and the 360 views but the one thing i didn't like was the $40 per adult price tag. We have 3 teenagers that count as adults and it came out to $200 on top of that $15 in parking fee's this will be a onetime thing we do. there is not much to do up there the only thing they sell is water and a few snacks and they have a penny press also if you enjoy collecting them. The elevator has glass windows, so you have great view going up. The views are amazing can't beat that.

Went there and it was pretty crowded & I went at sunset time when it looked nice out. I've seen better, but for $20 per adult it isn't bad. It's one of those "go one time in your life" sort of places haha. Everyone there was nice and so was the view. On a separate note, there was a free game you could play where a light goes in a circle and you have to try and hit the button at the right moment to move to the next levels, it was fun to change the difficulties on the machine. I also made a reunion tower coin. I think I may have paid 25 or 50 cents to get a penny flattened with the reunion tower on it. Lastly, there's a shop on the viewing floor but I wouldn't give that a whole lot of my time. Pictures: they take a picture of you before going in and then afterwards you can get it sent to you or printed (if you pay). I tried using the kiosk to do this but I didn't want to pay for a portrait of me by a wall design so I had it sent to my email (or I failed to and left)

First time experiencing the Reunion Tower. I truly enjoyed myself. I was given a lot of good history and information about the Downtown Dallas area.

Trapped in reunion tower. Nice views, but terrible crowd management, and appear to place use of elevator for hundreds trying to leave at a low priority. Waited 20+ mins in line to get in, and after had our fill after 30m, tried to leave and have been waiting 45 mins. No exaggeration. I did not pay $80+ for my family for a 30 minute view and over an hour of waiting.

Such a disappointment and scam! We had reservations for 8... stood in line for awhile because only one car was running! We did get to the top at about 8:20 but it took us 55 minutes in line to get back down!!!! And there is nothing to do while you are standing in line waiting for an elevator back down. It made more sense when we left the parking lot because you pay for the length of time you park-- so of course they want to keep people up there longer!

The girl at the ticket counter was rude and we left without buying tickets. It is not like I was there to watch a world wonder.

Beautiful view over Dallas. Located in close proximity to the JFK memorial as well as several top notch and iconic restaurants! Be sure to check out the gift shop on the way out!

The view from the top of this tower is amazing you can see for miles! There are lots of restaurants and shops inside as well, so you can make a day of it. I was able to get my tickets in advance, which I recommend if you're planning a trip with kids. The elevator ride up is really cool, but it's pretty fast and might be too much for little ones. I'm so glad the Reunion Tower is wheelchair-accessible!

Amazing employees, so kind and helpful. It's a bit expensive though.. 99$ for two adults and two children to go on the look out floor. You also need reservations for the restaurant, they don't accept walk ins. Other than that everything was amazing!! We had a blast!

Dec 2021 - Experience My fiancé and I were walking around downtown Dallas and decided to visit the Reunion Tower to see Dallas from above! Prior to getting in the elevator and up to the tower, you are asked to take a photo at the kiosk (like every other amusement/touristy attraction). What is nice about Reunion Tower is that they send you a digital copy of your photos for FREE to your email. Most places will only let you have your photos if you pay for them. I thought this was pretty cool and a great perk to visiting! The elevator ride up to the tower itself took about 2-3 minutes. It was nice to see the Dallas from above! Inside the tower there are monitors that you can view to learn about the JFK assassination, and history of the reunion tower. There's also an interactive map of the attractions around Dallas! Overall, had a good experience! The workers there were so kind and courteous!

Fun experience to view the beautiful Dallas skyline. Definitely worth the price to entertain two preschoolers (kids 3 and under are FREE). The parking was tricky since I did get lost. It is also a small walk before entering the building and they do charge a flat rate of $9 for the first 4 hours in the lot. ** Masks are required but not enforced once above.** **There is also no cell reception inside the tower 1st floor** Surprisingly it was full of people of all ages enjoying the view. Prior to riding the elevator we did a brief photo shoot where we could then go to the kiosk above to view the photos and purchase prints. They also send out a link via email where you can download all the prints to your device if you decide not to buy a print. Overall, nice family outing while visiting the BIG D!

After I posted my 3-star review, I got a B.S. response from the Business Manager, so I'm downgrading to 2 stars. PROS: (1) Excellent 360° view of Dallas. (2) Free group photo, so you don't have to find someone to take the photo for your whole group. CONS: (1) At $10, parking was pricey. (2) Most pedestrian crossings from the parking lot to the tower are not obviously marked. There's one area that's red brick, but that's not the universal sign of a pedestrian crosswalk. In her B.S. response to my original review, the business manager tried to blame City of Dallas construction. There is no construction going on there. As you can see in the photo I posted, the two people waiting on the sidewalk have no proper way to cross in either direction. There is no crosswalk of any kind in either direction, and the parking lot exit doesn't even include a STOP sign for exiting cars to allow peds to cross. If peds get to the other side of the parking lot, there's red brick in the road, which certainly doesn't look like a standard zebra crossing and doesn't signal to drivers to yield. And of course, there's absolutely no signalization. What Reunion *should* be doing is: (a) Adding a Stop sign at the lot exit, (b) Striping in a crosswalk from one side of the lot exit to the other, (c) Petitioning the City to at least add a marked crosswalk and preferably on-demand signalization. The stupid way to handle it would be to blame the City of Dallas, like the Reunion manager just did. This isn't the only area where crossing is a problem, either, there are others. (3) There's a lack of good signage on the way from the parking lot to the tower. Twice we went the wrong way, because they failed to put up proper signs. Business manager didn't address this in her reply. (4) The interface for the kiosk where you get your free group photo is downright idiotic. After you enter your email address for them to send the photos, you're presented with a list of options for purchasing photos (e.g., various kinds of frames), with NO option for just having them send the free photos without purchase. Turns out that after you enter your address, that's all you have to do to get the free photos (which arrive to your email within 15 minutes), but that's explained absolutely nowhere on the screen, on the screen, after you enter your email there's nothing telling you that the photos are on their way to your email, you're just staring at a list of purchase options. Sheer incompetence. Reunion's business manager doubled down on that in her reply: "We appreciate your feedback regarding your free digital photo." What she *should* have said, but didn't, was that they'd fix the problem. Clearly they don't intend to. So in other words, "Thank you for taking the time to share your concern which we don't actually care about and will take no action to rectify."

We arrived around 4:20 for our 5pm reservation. Upon arrival Amanda (manager) told everyone if you have a 5pm reservation to step into a line in the middle of the hall behind a sign that she had wrote 5-5:30 reservations. Everyone before 5 was directed to stand against the wall. She proceeded to let everyone in who was standing against the wall and bounced back to our line to answer a question. She then erased the -5:30 from her sign and announced that anyone with 5:30 needs to be in a 3rd line. Around 4:30, our line was moved to the wall and I noticed Amanda was telling majority of the people in our line to go stand in a ticket line but was unsure the reason until it came time for her to greet us. We also were directed to stand in the ticket line although we already had tickets with a 5pm reservation time. We stood in the long line as directed. While waiting in line, another employee came up and said if you have reservations at 5 to go stand in the line up against the wall. Myself and another customer began to tell her that Amanda told us to come get in this line. She had us wait and went over to speak with Amanda. We continued to wait in the long line and then showed our City Pass voucher and was given a 5pm print out and was directed back to the line by the wall. We were let in right at 5 through the 1st entrance only to find that there was another very long line to wait for the elevator to go up. We made it up to the top at around 5:35. I booked at 5pm so that I could see the sun before sunset. By the time we arrived the sun had already set so I missed the picture that I wanted to take with my family all because there was no clear procedure on City Pass customers. I asked for compensation but was only offered a print picture as Amanda said she is unable to refund when booked through a 3rd party. Because there was no clear procedure on how to handle City Pass customers, those with 5:30 who booked direct was moved into our spot so we had to wait for them. Awaiting to hear from Dusty or Shawn as I was not given their contact information.

The Reunion Tower is located right next to a hotel- it might be attached. The entrance was a little tricky to find, I had to ask. Parking is not free. There's a parking lot across the street, it was $12 when I was there. You also have to pay to enter the tower-$20 during my visit. The view was cool, especially once the sun started to set. Overall I would recommend.