Elena L.
Yelp
BEWARE OF THE PARKING SCAM!
I had an EXTREMELY disappointing experience at this café--not because of the coffee or pastries, but because of the TERRIBLE PARKING SITUATION that cost me a whopping $88 FINE.
Let's start with the good: the interior is nice, the pastries are a bit overpriced but tasty, and the coffee is decent. But what's the point of coming here if you CAN'T EVEN PARK without getting fined?
We parked in the lot right next to the café, where there were NO CLEAR SIGNS indicating it was paid parking. Across the street, there was a sign with a QR code for payment, but there was NOTHING VISIBLE on the side of the café and bakery. As a result, we unknowingly parked in a private lot and got hit with a huge fine.
Turns out, there are only TWO FREE SPOTS, and they have a ridiculous 15-MINUTE LIMIT. What kind of café expects customers to rush in, grab a coffee, and leave in 15 minutes? And to make it even more confusing, these two spots AREN'T EVEN THE FIRST ONES IN THE ROW. So unless you already know these bizarre rules, you're pretty much guaranteed to park in the wrong place and get fined.
THIS PARKING LOT IS NOT EVEN RUN BY THE CITY OF AUSTIN. It's privately owned, and based on how casually the café staff reacted when I asked about it, I'm guessing I'm NOT THE FIRST PERSON THIS HAS HAPPENED TO. The employee just said, "Yes, it's a private company, we have nothing to do with it." No shock, no concern, nothing. If they know this keeps happening, why not WARN CUSTOMERS? We sat in the café for THREE HOURS, and no one said a word about it.
This whole experience was INFURIATING. An $88 ticket is no small amount, and honestly, it KILLED ANY DESIRE TO EVER COME BACK. If you're considering visiting this place, ask yourself--is it worth the risk of getting fined just for a cup of coffee?
I won't be returning, and I hope this review saves someone else from the same frustration.