Thomas E.
Yelp
Had an incredible dinner here on a Sunday night, popped in and found a seat at the bar. The service however left a lot to be desired.
I had the braised beef check with came with a potato puree. The beef was insanely tender, it just crumpled apart. The sauce was the absolute stand out here though, so deep in color it was almost black, incredible rich with a massive depth of beefy flavor. The potatoes were the perfect side to scoop up all that sauce with.
Sitting at the bar which surrounded the kitchen, I thought it would be easy to get the staff's attention but it was not. I struggled to get a menu, struggled to get a drink, and it was practically impossible to pay my check by the end. The restaurant was only maybe 25% full by the time I was done, and even still I could not find anyone to help me out. I had asked for a dessert menu, which they forgot to bring, and after, no exaggeration, 30 minutes I finally was able to pay. They asked if I changed my mind about dessert, and I just said no, I just don't have any more time.
Something had happened with a mischarge for another patron, and they were struggling to correct the situation, so I understand the staff was distracted with that for about 10 minutes. But after 20 more minutes of no one even being around at the bar to ask for help, I got pretty frustrated. I don't usually ding service, but when no one's even around for that long, something isn't right.
I still really enjoyed my food and honestly would come back to eat that beef cheek one more time. Hopefully it was just a bad night on the service front.