Erewhon
Grocery store · Northeast ·

Erewhon

Grocery store · Northeast ·

Organic market with local, sustainable groceries & prepared fare

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Erewhon by Carlos R. Hernandez
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Information

2800 Wilshire Blvd, Santa Monica, CA 90403 Get directions

$$$

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2800 Wilshire Blvd, Santa Monica, CA 90403 Get directions

+1 424 433 8111
erewhonmarket.com
erewhonmarket

$$$ · Menu

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Dec 7, 2025

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@eater
390,870 Postcards · 10,986 Cities

Erewhon Santa Monica Shuttered by LA Health Department for Cockroach Infestation | Eater LA

"On April 8, 2025, the Los Angeles County Department of Public Health found a "major" violation at the Santa Monica Wilshire Boulevard location; the inspection report was first reported by Curbed and also surfaced overnight in a Reddit thread. The inspection specifically noted a cockroach found in the tonic bar, and the store told Curbed that it "immediately took action" and expected the health department to re-inspect soon so the tonic bar could reopen. A follow-up statement to Eater LA said the store "sincerely apologizes" for the lapse in standards and that the health and safety of customers is a "top priority," noting weekly pest-control visits and that the tonic bar was voluntarily closed after the inspection. The April 8 report also listed other violations, including a minor violation for "Time as a Public Health Control" (when food is left outside proper storage/temperature for more than four hours or when a written procedure has not been maintained), plus plumbing issues, unclean non-food-contact surfaces, and inadequate ventilation or lighting. As of April 10, 2025 the location remained open; the health department completed a re-inspection and the tonic bar was reported open as of 2:45 p.m. The store is described as a health grocery/luxury shopping experience known for celebrity clientele, organic produce, and high-priced smoothies — including a $20 Hailey Bieber Strawberry Glaze Skin smoothie — and recent celebrity collaborations with names such as Sabrina Carpenter, Lalisa Manobal, and Nara Smith (with other signature drinks like one featuring colostrum)." - Rebecca Roland

https://la.eater.com/2025/4/10/24405640/erewhon-cockroach-bug-infestation-santa-monica-health-department-shutdown
Erewhon Santa Monica
@infatuation
132,566 Postcards · 3,230 Cities

Every Erewhon Los Angeles Location, Ranked - Los Angeles - The Infatuation

"The perks of the Santa Monica Erewhon are limited to comic relief and impressing your little cousin from Dallas who wants to be a content creator when they grow up. Bella Hadid once made her namesake smoothie here and signed a stack of cup sleeves for eager 19-year-olds. These days, influencers lurk in every corner, scouting the aisles for mutuals and forcing their yorkies to eat $20 tuna rolls. Don’t come here for groceries—the small parking lot stays chaotic and you’ll have to navigate a sea of blue checkmarks just to make it through the produce section. Unless you'd like to panic-buy a $40 jar of sea moss gel, you're better off skipping this one." - brant cox, nikko duren, sylvio martins

https://www.theinfatuation.com/los-angeles/guides/every-erewhon-la-location-ranked
Carlos R. Hernandez
Erewhon
@infatuation
132,566 Postcards · 3,230 Cities

Erewhon Santa Monica - Review - Santa Monica - Los Angeles - The Infatuation

"The perks of the Santa Monica Erewhon are limited to comic relief and impressing your little cousin from Dallas who wants to be a content creator when they grow up. Bella Hadid once made her namesake smoothie here and signed a stack of cup sleeves for eager 19-year-olds. These days, influencers lurk in every corner, scouting the aisles for mutuals and forcing their yorkies to eat $20 tuna rolls. Don’t come here for groceries—the small parking lot stays chaotic and you’ll have to navigate a sea of blue checkmarks just to make it through the produce section. Unless you'd like to panic-buy a $40 jar of sea moss gel, you're better off skipping this one." - Nikko Duren

https://www.theinfatuation.com/los-angeles/reviews/erewhon-santa-monica
Erewhon
@goop
4,111 Postcards · 173 Cities

"From organic produce to the juice bar, prepared foods, wheat, gluten and dairy-free treats, a salad bar, sushi and so much more, this market is a wonderful place for groceries or to have a healthy lunch or dinner. Seating consists of tables outside, so go on a nice day if you’re eating in. There’s another location just off Abbot Kinney in Venice, plus outposts in West Hollywood and Calabasas."

The Health-Conscious Los Angeles Guide
Erewhon Market
@eater
390,870 Postcards · 10,986 Cities

Bay Cities Is Giving Away Hundreds of Godmother Sandwiches This Week | Eater LA

"I learned there was a potential measles exposure for anyone who spent time at Erewhon on Wilshire in Santa Monica on October 7." - Farley Elliott

https://la.eater.com/2019/10/15/20910170/morning-briefing-restaurant-news-los-angeles-bay-cities-godmother-giveaway-doordash
Erewhon

Mariana Moraes

Google
Erewhon Santa Monica is definitely on the expensive side, but it offers a luxury, trendy shopping experience that makes it stand out. They even have complimentary valet parking — you hand off your car when you arrive, and when you’re done shopping, they bring it back and help load your groceries. That little detail really adds a special touch to the whole experience. The staff is always very nice, friendly, and helpful. The food is incredibly fresh, and the store itself has a beautiful aesthetic. I really enjoy the hot bar — the salmon, chicken, and steak are all excellent. Their mini sliders are also one of my favorites. The smoothies are great, too. The famous Hailey Bieber smoothie is good, but honestly, it feels more like a trendy item than something that truly stands out from the rest. This isn’t the kind of grocery store I shop at regularly because of the high prices, but I do like coming here for the experience. You can also become a member to get some discounts, which helps a bit. Overall, Erewhon is as much about the vibe and trendiness as it is about the quality food. It’s fresh, beautiful, and definitely a place people come to for both the products and the lifestyle it represents.

Sam

Google
It's a very nice high end supermarket, but I don't think I will return. The smoothies were good, but nothing to brag about. Very nice shopping experience and very clean. The smoothies did take some time to make, but the atmosphere in the dine-in area was nice. It is definitely a market to check out if you're in the area.

M M

Google
Erewhon in Santa Monica is a stylish and upscale organic market that feels more like an experience than just shopping. The highlight for me is definitely their fresh drinks and smoothies, which are delicious and beautifully made. The hot food bar is also impressive, offering a wide variety of colorful dishes you can mix and match, all looking healthy and tasty. The store itself is modern and very clean, with an inviting terrace seating area that makes it enjoyable to sit down and eat. Prices are quite expensive, so it’s not the kind of place I would visit every day, but rather somewhere special when I want to treat myself or enjoy a more refined feeling. I also love walking around and seeing the bright, eye-catching packaging of products it’s fun just to browse. For anyone who is health-conscious or looking for premium options, this place is perfect. They carry a wide range of supplements and wellness items, and my personal favorite is the Liposomal Vitamin C Pouch. It’s also a good place to find unique little gifts or souvenirs to take home.

Rebekah Milford

Google
Visiting was a religious experience! 🤩 I had heard about their smoothies and great health food selection but it was even better than I expected. Highly recommend the Malibu Mango smoothie. As someone who can’t have any gluten, all their gluten free food options were plentiful and very visible.

Bill French

Google
Super trendy but SUPER expensive grocery store. It’s almost so expensive its comical. I don’t know how people afford to go here regularly! Being able to shop at this grocery store must be a status symbol. We got a $20 smoothie, coffee, and some sushi, which was delicious.

Emma

Google
Over-the-top expensive! The staff is very couteous, and seem genuinely happy to provide top notch customer service. As you walk in, you are immediately greeted by door staff, maybe security guards in disguise, at the entrance. At least, that's what it seems like at the Santa Monica location on Wilshire. Note: If you haven't been to the area, be advised that there are many, many homeless and mentally unstable people living on the streets in and around Santa Monica. At checkout, you will be presented with a membership offer of $200 or $100 per year, which is not required.

Theo Wiggin

Google
This is a one of a kind grocery store, I've never seen anything like it. It has a lot of incredibly expensive products that are almost 3x as much as they are at Ralph's. It also has some very unique products like hemp milk, sea moss, or wagyu beef. Really high end place, definitely not for the average shopper. The staff was plentiful and very nice. They also have a smoothie, coffee, lunch place that is equally as expensive as their groceries.

Jacky Lam

Google
Smoothy is great! But the price is very expensive, one-time experience. Will not do groceries here but will just come here once just to see.
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Mario B.

Yelp
If you haven't heard of Erewhon yet you may be living under a rock. Erewhon is so on brand with a certain LA stereotype, haling itself as the grocery designer store. Forget keeping up with the Joneses; we're here to clobber them. Not many grocery store experiences start with the valet in the parking lot. The parking lot at this location is especially tiny so you may see a line forming out on the street. You'll be forgiven if you confuse it for a car show or the drop off at The Beverly Hills hotel as the lot will be filled with G Wagons, Range Rovers, and Teslas. Anyways, you go inside and you are transported into a different world. The smell of a higher tax bracket is in the air, mixed with candles of unicorns and aura crystals. Jokes aside, at least this location is slightly bigger and more modern than most so it's not as cramped, though it still kind of is. They've definitely elevated the ordinary grocery store experience to something; don't want to be confused and mixed up with the poors and too-commercial whole foods shoppers, you know? Depending on when you go, anywhere between 10 and 50 percent of shoppers are just there for the food court, mostly to have the honor to have their lips blessed by those bougie $20+ smoothies. If you went to Erewhon and didn't get a Hailey Bieber smoothie, did you even go? Jokes on us because they have such strong brand recognition, they are probably charging their suppliers an inclusion fee to proudly list them as part of the ingredients. Not many can boast the same level of cultural cachet. The staff is extremely friendly and likely underwent intense training which surely prepared them to masterfully deal with any do-you-know-who-l-am Karen and diffuse the situation by assuring them they are indeed the most important person in the world. As a bonus, you'll get to practice your valley girl accent, like oh my god like literally no joke, I'm so dead right now... So you may be asking if those smoothies are worth the exorbitant prices but that would be the wrong question. Going back to the analogy with designer brands - many charge not based on how much it costs to make the garment but what the market would bear; the price is not so much a byproduct of the means of production but the main deterrent helping to weed out the other in order to form the it crowd (some may call it the fan base, others a cult). So when someone is rocking the $150+ Erewhon tote bag, it's not because they thought it cost more than $15 to produce but because having it is used a signal to others about their status and values.
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Oliver

Yelp
I've always been a big Erewhon person. I love their smoothies, fresh groceries, hot bar, and especially the vegan options they provide for people like me who have severe dairy allergies. So when I saw they added a vegan margarita pizza, I was really excited and bought it right away. But after taking a bite, I had a severe allergic reaction. When I told the staff I wasn't feeling well, they admitted they had accidentally put real cheese on the vegan pizza. This should never happen. For someone with a serious allergy, this kind of mistake isn't just disappointing--it's dangerous. I ended up sick and throwing up for the entire day. I will never buy that pizza again, and the experience has left me extremely unsatisfied and deeply disappointed in a place I once loved and trusted.
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Vic E.

Yelp
Erewhon is truly amazing. A masterclass in marketing. It's a grocery story that has managed to convince and entire generation of naive, insecure people that grossly overpaying for groceries is somehow a status symbol. It's a retailer. That's it. You can buy most everything here at other retailers or DTC from the manufacturer, for less. It's the type of story--that in another generation, would have be considered as basis for satire--along the lines of Joesph Heller, Stanley Kubrick, or South Park-- in some dystopian future. The people who shop there likely do not know who these people are.
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Bonnie G.

Yelp
It's a great market for produce coffee and baked goods and snacks It's claustrophobic in the packaged grocery section and this store is ON FIRE with lines just about every time you're there . It can even at 10:00 am-ish take literally 15 min for a cappuccino . I don't eat a lot from their service deli because many items are garlic laden. I enjoy their baked goods and especially their chocolate dipped biscotti in the mason jars . about $12 bucks a jar . I used to drink their celery juice but that's been really out priced , and the glass is pretty dangerous . i've dropped a few bottles in my kitchen and the glass splinters everywhere . It's in a great location because besides milo and olive there was nothing really walking distance for the medical offices . The clientele it seems is mostly the office staff of 2811 building and a lot of patients . It made it super convenient to have to wait an hour if you arrive early due to a good traffic day .
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Lucy T.

Yelp
I love Erewhon because they have kelp noodles that are delicious. I always get the Korean short rib, kelp noodles , Carr and a chocolate oatmeal chocolate chip cookie. It's great because you can try the food before you make a decision! The kelp noodles are a little spicy curry and have perfect flavor. The beef ribs are mouthwatering and the carrots are roasted to perfection. The staff is very sweet and helpful! The outside seating is nice and sunny!
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Julie R.

Yelp
Really good food! The mushroom pizza wasn't the best but the steak and mac and cheese were fire. Don't mind that it's in a grocery store, however, the workers were rude and snappy. Would probably try a different location next time.
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Mary P.

Yelp
I love Erewhon! Great selection here and lots of seating! I ordered smoothies. They were quick to get them done and I did some shopping while I waited. I love the fresh sushi and they'll always prep spicy mayo for you if you ask. It's a little busy so you gotta hustle and bustle but over all everyone is pretty curious and staff is knowledgeable bout what's in the store. There's a good amount of outdoor seating so you can enjoy the sunshine!
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Cat N.

Yelp
I was pleasantly surprised to find out this is a whole food market too, not just a smoothie store! The place wasn't too crowded and everything looked so pretty all stocked up with fresh groceries. People were nice and the smoothie line wasn't that long. We got the haley bieber strawberry smoothie & mango something was so delicious holy moly I'm coming back.
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KayAnna S.

Yelp
I was influenced to finally try the viral Hailey Bieber Strawberry Skin Glaze Smoothie. Unfortunately for me, I absolutely loved it. While it is expensive for what it is, it can be a fun once in a while treat. I also made some grocery purchases at this location and honestly their prices aren't bad on all items. Mind you, a lot of the items are overpriced, but some items are the same price as if I bought them at Whole Foods, Sprouts, or etc. Other items are a given to be more expensive due to their packaging and "clean" ingredients. I was impressed with their variety and I found a few items I've been looking for at other grocery stores for weeks. Their store is clean and the staff members are incredibly kind. I had multiple come up to me to offer suggestions and/or just asking if I need help. Fantastic customer service!
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Nicole Erin B.

Yelp
Erewhon is such an aesthetically pleasing store. The organization and layout of the items on the shelf is a dream. The Hailey Bieber smoothie is honestly worth the $20 price tag. I appreciate the allergens labels on every item. Price tags are high but the items are high quality. Really love every time I visit LA and have a chance to visit an Erewon.
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Chelsea L.

Yelp
Came here for the famous smoothie and didn't realize it was a grocery store?! Tell me you're not from LA without telling me... Anyway, the workers there were super friendly and the shake was very good. I don't know if it's $20 good as it tasted like smoothies I've had before but still fun for the experience. It was also fun walking around the store, they had so many fun drinks and the hot bar looked delicious.
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Tamera B.

Yelp
and just like that....Erewhon is one of my fave grocery stores! The friendly door greeters are a very nice touch to start off your experience. The staff is so nice! Yes some items are pricey, but I'm ok with the up charge for higher quality and better selection. The hot food bar is delicious!! The salmon is so good and both mac and cheeses are delicious. We also tried the Hailey Bieber smoothie and bone broth. Both were great. The Hailey Bieber smoothie has great ingredients and still tastes so smooth. I've heard people complain about the price, but $20 is pretty on par with high quality smoothies I purchase from other places. This location has limited space overall....from the parking lot to the tiny eat in area by the tonic bar. You can make it work, but be prepared for a cozy and buzzy situation as you shop.
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Catherine Z.

Yelp
Delicious food, beyond expectations for a grocery store but extremely overpriced $20 for a smoothie, $34 for the hot plate combo. Worth a try but not worth the price in my opinion
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Justin L.

Yelp
It's a gourmet grocery store showdown! I went to Gelson's, Bristol Farms, and Erewhon on the Westside to see which one reigns supreme when it comes to snacks and prepared foods. Tagline: "If it's here, it's good for you" Initial thoughts: Yup, it's pricey. They consulted Lucile Bluth from Arrested Development and made her in charge of setting their prices. A single strawberry from Kyoto... what could it cost? $19? Raw whole milk... I don't know, $21? Quarter gallon of maple syrup... $40 sounds good! Experience: Fairly busy on a Friday morning, I came right at opening. No problems with parking. An employee warmly greeted me as I walked in and two others asked if I needed anything. Tonic bar line was long (my visit was prior to April 8th's closure by the Department of Public Health). Hot foods area had a good amount of options available, while some of the other prepared meals were not ready at the time. I walked around the other aisles and saw mostly premium brands and private labels. Indoor seating is decent and they have more tables outside on the patio. Food: Avoid, avoid, avoid those terrible vegan "short ribs", the gummy texture was off putting and no amount of organic teriyaki sauce can save it. The bottle of Strawberry Coconut Milk was decently creamy but nothing really special. I did like the sea salt plantain chips, those had a good crunch to them and are very addicting. Verdict: #1 Baby Bristol is tiny but mighty (Westwood location) #2 Expensive Erewhon is a hit or miss (Santa Monica location) #3 Gourmet Gelson's is skippable ( West Edge complex location)
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Josh D.

Yelp
I saw everyone complaining about the prices at Erewhon on instagram so I wanted to check it out for myself. Everything on the shelf looked so presentable with the labels facing outwards in the same direction. I decided to buy some stuff for myself like a candle, Erewhon insulated bag, and a tote bag. I think I bought like 4-5 items and it totaled to around $250 lol. I also went to try the $20 Hailey Bieber Smoothie. I think $20 is too much, you should charge like at most $17 for it. Everyone was nice though, I've been asked a couple of times if I needed any assistance, which you don't normally get when you shop for groceries anywhere else. The interior was pretty clean and the atmosphere was nice. They sure weren't kidding about the price.
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Alan R.

Yelp
Came here to try the famous smoothies. The smoothie was objectively great but not worth $18. There was a nice selection of food and drinks throughout the rest of the store. I would come back again to try other items in the store.

Maura L.

Yelp
My beautiful white car was graffitied with profanity in permanent marker while in the care of the valet at this location. The manager did absolutely nothing to help me even though it was 100% clear that it happened in their care. This is not a safe location to bring your car. And terrible Customer Care.
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Suzanne C.

Yelp
Everything is beautifully displayed and freshly done. Great experience for all the food lovers.
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Brian B.

Yelp
My first time at Erewhon! I came here to check out what the hype is all about and also to check out their water selection. I'm super passionate about drinking healthy, clean water and I was stoked at their selection! They carry a lot of great waters and a lot of them are in glass bottles. I also love that their Erewhon spring water is a private label version my favorite water of all time - Castle Rock Water! If I lived nearby I would be here all the time for the water alone. I checked out their other grocery aisles and thought the selection looked solid. There's definitely a lot of pricey options but I guess that's what you get here.
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Olivia R.

Yelp
The store is always clean and organized I love. It. This cake is absolutely amazing. It's vegan and gluten free and erewhon sells different flavors of it also! Finding vegan and gluten free things that taste delicious is sometimes hard to find but this cake does not disappoint! Erewhon carries the best companies that have high quality ingredients!
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Darlene A.

Yelp
The Hailey Bieber smoothie is such a hit at Erewhon, and I heard she came up with a soft serve version. I finally got to try it and here's my thoughts : - soft serve watered down rlly quick & the coconut flavor was too much, too sweet. - strawberry glaze was also a too sweet , combined w/ the soft serve it j tasted like a concoction of sugar. - keto choc chips didn't taste good, understand the healthy concept but it didn't go well with this dessert. I'd give it a 3/10, for $10 a cup I don't really think it's worth to try. On the other hand, I also got my favorite item here which was the buffalo cauliflower. Always my fav! 10/10
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Lisa H.

Yelp
The food is great and varied but a bit overpriced. Sushi starts at $18 for "basic basic" and the rice never has enough vinegar to be "real sushi." Smoothies $20- maybe an $18 one? But has a lot of supplements! But again the prepared foods look amazing and taste good!The staff is helpful behind the counter- in the aisles getting help is a little trickier, seem to be caught up in meetings w/ staff in corners etc? The vibe is all right here. Bustling location where the parking surprisingly full - works out, the areas to relax and eat are nice - if this is convenient for you it's a great Erewhon.
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Tom S.

Yelp
I'm clearly out of my element getting a $19 smoothie but why not. I won't rate based on price but I do think $19 is a bit much for a smoothie. Cute overall vibe and store itself is nice. Service quaintly was really good. Smoothie was good, may try other flavors when I visit LA again.
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mister s.

Yelp
were it not such a toxic product, finding this is the air freshener in the bathroom of erewhon would be comical. even AI knows that acetone, propane, butane (see photo) are beyond unhealthy gases to inhale. + the smell is vile & intense enough that you'll start gagging before youve had a chance to wash your hands. take this toxic crap out of your bathrooms, wtf?
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Euno L.

Yelp
Turkey and avocado sandwich on the flatbread with special "Erewhon" sauce is so damned good. That's my favorite thing to get here. My son loves the sandwich, too, in addition to the mac and cheese and the strawberry smoothie. We come to Erewhon as an occasional treat. You'll be surprised that it's not as pricey as it sounds... especially the sandwich. As for the smoothie, well... they'll cut corners like switching from Harry's Berries to Driscoll's berries before they raise prices. Still, not cheap. I do appreciate how clean it is... but the Korean dad in me could never shop here for groceries. I'm not the Erewhoning type nahmsayin
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Sandra D.

Yelp
This location is honestly awful for pick up. I'll place an order and it's never ready on time. There's always a line of people waiting at the window. What's going on here.... So many people working but soooooo slow
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Roselena A.

Yelp
Yes, everything yes!! This is like a Whole Foods but better. I got the Hailey Bieber smoothie, I don't even like strawberry smoothies but this was good. Something about it just made it taste so smooth.. idk but try it. I also got steak, mac and cheese and buffalo Cauliflower it was all a yes for me.
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Nevaeh G.

Yelp
Always a pleasure at Erewhon! I love their hot plates, smoothies, pizza, and sushi. Only place I know that has sugar free sushi AND black rice!
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Maddy B.

Yelp
Went to try the MadChip Sundae. Customer service at the smoothie bar is great at this location. Even though the sundae was on the pricey side it was so yummy. The coconut soft serve is light, so you don't feel sick after eating it. The cookie is yummy and very buttery. And the chocolate sauce tastes somewhat healthy and is more like carmel. Honestly considering I spent $15 on a regular portion at Yogurtland recently, I'd say this is a way better deal.
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Michelle Z.

Yelp
Clean interior, modern feeling, and one of the more spacious Erewhons and way less crowded! As a result service is much faster (smoothie took literally 1 minute to come out, whereas at other locations I've waited almost 20 minutes). So many fresh and packaged food options available too. Lots of outside seating too. I got the Molly Sims Beauty Elixr smoothie, which was super filling and decadent! It has a strong banana date flavor with a hint of cinnamon. Super creamy from the coconut cream and almond butter. Definitely recommend if you like banana forward smoothies!
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Alana K.

Yelp
I stopped here on a Friday morning to grab a smoothie. Having never been to LA before, I was dying to see what Erewhon was all about. Lots of expensive products in glass jars, but not that different from Whole Foods. I had the peanut butter blast smoothie, which was on the cheaper end of the smoothie options ($12, as of March 2024). It had simpler and fewer ingredients than many of the other options. For 20oz, I felt like this was a great price! The taste was nothing special, and the smoothie was so thick that it was difficult to drink through a straw at first, but it was still good.
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Kristi Y.

Yelp
Finally got to try the viral Hailey Bieber Strawberry smoothie! Was it delicious? Oh absolutely, one of the best smoothie I ever had. Is any smoothie worth $20? No definitely not. They were super busy and the cashier told us there was going to be a bit of a wait time. I would say we waited about 10 minutes so it's not too bad. I also felt like some of the items at Erewhon weren't too pricey, but I guess it depends on what you get. I would go back like once a month for the smoothie lol.
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Kimberly M.

Yelp
best strawberry glaze smoothie ever , very fast service , very easy place to find and great parking
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Rebecca K.

Yelp
I've always heard of how magical Erewhon is and I just had to visit during my trip to LA. I tried the Hailey Bieber smoothie and a blueberry scone. Was the smoothie worth $20? No, but the experience was worth it! The smoothie was good, I just wouldn't have paid $20 for it normally. Their flower arrangements are beautiful and I picked up a bundle, not realizing the price until I got to the cash register. $60 later (smoothie, scone and flowers), I can say I enjoyed my experience. I loved their variety of brands they had to offer. Their hot food area had so many options, which I want to go back to try. Lots of fresh, organic produce. I will come back here again the next time I'm back in LA!
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Y G.

Yelp
I frequent the food bar often and have just become so disappointed in the quality of the food lately. Firstly, I've noticed flies there. Secondly, the carne asada and chicken is sooooo dry and chewy I had to wash it down with water. The food has really been disappointing and it's just a bummer since they use good ingredients
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Hannah P.

Yelp
Wow this is insane. I've shopped here at least 100-200 times, spent thousands upon thousands of dollars. I really loved this place. Then right after I bought over a $100 worth of groceries I heard about the roach infestation that was in the news at this location. It really made my skin crawl because I had just purchased fresh juices, sushi, etc. that is made in the kitchen. I knew I couldn't consume it without feeling uneasy. So I called and asked if I could return and the guy after being pretty defensive agreed. I arrived and quietly said "hey I don't want to make a big deal about this but with everything going on I just want to return what I just purchased an hour ago" and the guy was like "everything?" I said "yes" he calls over the manager and the manager literally LAUGHS in my face and goes "the power of social media" "you realize only the smoothie bar was affected" .... If there are roaches at the smoothie bar, there are roaches in the kitchen. I said "I really don't want to argue" and he said "fine" He was just really rude to me as he was reluctantly refunding my items. It was so crazy because prior to this I've had good service, cashiers were kind and kitchen staff was cool. It sucks that this happened, I get it, it happened, but it is a health code violation and how I was treated after spending upwards of $10k at this store was pretty insane. I've had the annual membership for years. Sadly they lost a customer today. Wish the employees the best and to the manager...do better, your customers pay a lot of their hard earned money to shop here.
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Kristen H.

Yelp
I didn't know what an Erewhon is but I was in the area and popped in to see. It's a grocery store and they have a cafe with visually appealing outdoor seating, little nook areas that it looks like people in this office district use for business meetings. Feels like super important people come here, of the type they accidentally spend a thousand dollars regularly, which will happen if you shop here. They had popsicles on sale for...no joke...$21 for 4. Made with like 5 ingredients. That is a whole other level of lazy. I mean I know takeout costs that much but dang. Employees are nice and you may, very slight may, find an item here that you can eat for under ten dollars. But it's very unlikely. It's fun walking around and gasping at price tags though. Bring a friend for an adventure thru the store where you just pick up stuff and point at the price tag.
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Jenn N.

Yelp
First time visiting on 1/3/25. The store was so clean and organized. I love the wide selection of items. We came here mainly to try the $20 smoothies and I was curious about their sushi. We got both the Hailey Bieber smoothie and the Mango Malibu. I personally enjoyed the Hailey Bieber smoothie more than the mango but my sister liked the mango more. The Hailey Bieber smoothie is more on the sweeter strawberry banana side while the mango is more tart. Would I get it again? Yes but often? Unlikely for the price point. For the sushi it wasn't outrageous price either. We got 6 of nigiri for $21. The quality wasn't terrible but I wouldn't say it's top notched either. It's not a 5 star because the staff wasn't as friendly / helpful. I greeted the barista / cashier but they barely acknowledged it, they just looked at me like are you going to order?? Also since it was my first time I wanted to see what other smoothies they had and he was not being helpful at all. The menu wasn't really available either so we just went with the 2 pictures we saw.
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Santa Monica Will Always Be Home K.

Yelp
It's bad enough everything at this store is overpriced but when you have a customer service issue not once but twice and the management does not address the issue nor offer a full refund speaks for itself I escalated a customer service issue after getting the wrong coffee and making me pay in full for the coffee I originally ordered. I've come to learn this company is beyond cheap issuing proper refunds/credits if a customer is unsatisfied with any of their products.
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Marie B.

Yelp
High prices . not very compassionate for the community that you do business in. they don't believe in human kindness. I think they have very poor values.
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April F.

Yelp
Do better! Gluten free pizza was so burnt to the point of being inedible. My husband and kids ate it because they were starving and I refused to even eat it and donated it to an outside American. It also took over an hour for them to prepare our order which was much longer than the quoted time despite the fact that nearly nobody was there at the window and they were out of so many things that while talking back and forth they allowed our pizza to get cold. They were out of many things ordered including my orange juice and they offered me some other juices instead. I asked for the pineapple dreams which is what they offered to me and they gave me pineapple and greens which is not only gross but I couldn't have due to food allergies. My husband called them out for this mistake at the window and they offered other option and told him one was pineapple apple and ginger and he said ok and was given those in the bag but when he got back with it also contained lime and strawberry and I couldn't eat that either because of food allergies so I ended up eating a jerky stick gluten free brownie and lemonade for dinner and had almost no breakfast either because they were out of everything so I've been basically nearly starving all day because this was all we had left time for and we are out of town.
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Jarenn N.

Yelp
Order online for the cafe if you can as smoothies and acai bowls can take a while to get made. Even when ordering online I've had to wait an extra 10-15 minutes at times. Service is always friendly though and they have my go-tos in stock. Free parking.
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Judy J.

Yelp
This is my first time at Erewhon and immediately walking in, it felt like a Lazy Acres but smaller and more crowded. I've heard the negative reviews about the price but wanted to check it out for myself. I ordered the famous Hailey Beiber Smoothie and cashier informed me it would be a 20 min wait which was fine. I waited 30 minutes for my drink, before checking in. They couldn't find my ticket. There was a Hailey Bieber Smoothie on the dock for 20 min, but it wasn't my name so we suspected someone else likely took my drink. For serving $17-$21 smoothies, they really should have an expeditor. The worker said just take the drink at the dock and waved me off.. and I said "uhh.. I just said it's been there for 20 minutes". Normally I wouldn't mind taking the smoothie but it was $18! They finally said they can remake it without an apology, and I thanked them. All the workers looked like they did not want to be there. The smoothie was totally overhyped as expected. It tasted like a Costco smoothie but not as sweet and had a weird aftertaste because of the stevia. I would not return, there's so many better smoothie spots in LA!
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Grace H.

Yelp
Obviously overpriced but solid food. The bbq chicken pizza slice is one of the more value items to get- the slice was huge (1/4 of the whole pizza), and ~$8. This location has a little outdoor patio to eat at. Heads up, the smoothie bar closes at 9 pm.
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Heather M.

Yelp
Wow!!! Ordered ahead and it was ready early!!! Everything was delish! Best steak breakfast burritos and the superfoods frittata was PACKED with veggies. Both were worth the price. The expensive Hailey Bieber smoothie was delish.... Not sure worth the cost. I would eat here all the time if I was trying to maintain a healthy diet. Sooo much great food
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Audrey W.

Yelp
So, I love Erewhon, have a membership and shop regularly there, especially at the hot bar. The 3 stars is solely for the hot bar, 5 stars for the great staff, customer service and rest of the market. The quality of food and recipes at the hot bar has unfortunately gone way down in the last 6 months to a year. The food is now way too oily and not as healthy, sometimes over salty. There are also now more gluten-filled items mixed in with gluten-free items, sitting right next to them, which poses a greater risk of cross contamination for Celiacs. And the recipes are not as amazing and delicious as they used to be. There is not a ton of variety or rotation any more. I talked to the kitchen supervisor one day and they explained that it is up to the owners, and that they have made the changes. So, to the Erewhon Owners, please improve the recipes, lessen the greasiness and utilize your awesome chefs, unless you want to continue your quality decline like Whole Foods did.
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MaryJane O.

Yelp
I ordered a mango smoothie salmon salad and a cookie all very delicious and high quality. All a very quick process and we left satisfied!
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Anna C.

Yelp
It ain't cheap! Value is not there, but I can't deny it was quite tasty. I got the pesto veggie pizza. Now that's what I call a veggie pizza! Filled with veggies. Loved it. I also tried the pad Thai kelp noodles, and it was also very tasty. I did not purchase the ridiculously expensive berries, but I have heard about that brand and how each one is a perfect berry, bursting with flavor. Not the most pleasant shopping experience. It's super tight, and people kept running into each other. It was a constant chant of "excuse me, excuse me". They have a parking lot that is mostly valet. Free parking for 45 minutes while you shop.
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Ellen R.

Yelp
Every time I come here coffee and hot bar food is getting worse (overcooked/undercooked or just isn't tasty).... I'm changing the location I guess...