Dorothy T.
Google
Extremely disappointing experience — the worst service we’ve had in London.
Visited this café today, 2 January 2026, with three friends. From the moment we walked in, the attitude of the two staff members was shockingly poor. They were speaking quietly among themselves, laughing loudly, and looking at us in a way that felt uncomfortable and disrespectful. Their body language and attitude were extremely unwelcoming, with complete poker faces when dealing with us.
The service was so unpleasant that it completely ruined what was meant to be a nice outing with friends. No matter how good the coffee or environment might be, service like this is simply unacceptable.
This was by far the worst customer service experience I’ve had in London. Very disappointing!