Tessie Desravines
Google
I recently dined at Salvaje for a birthday celebration with a group of 10. The establishment was beautiful and the music was great. Unfortunately, our experience fell short of expectations, particularly in terms of service and organization.
We had reserved a table for two hours, and upon arrival, they combined a few smaller tables to accommodate our group. However, the waiter didn't take our order until 45 minutes into our reservation, which delayed the food considerably. By the time our large order was brought out, we were already nearing the end of our allotted time. At no point did the waiter inform us that we were running out of time, nor did they ask if we wanted to extend our reservation or wrap up the meal—something most restaurants typically offer in these situations.
Once our two hours were up, the staff removed one of the tables while we still had food on it, leaving two guests without a seat. Telling me that we went over our two hour reservation. When I expressed that this was uncomfortable and unprofessional, the waiter suggested they squeeze in the remaining guests near the DJ, in a corner that was cramped and hard to navigate. The area had very little space to get in or out, and it made our group feel rushed and uncomfortable.
To their credit, the manager offered us shots in an attempt to make up for the situation, and after further discussion, they removed the appetizers from our bill. They also brought us champagne, but unfortunately, the glasses were not clean.
While the ambiance at Salvaje is beautiful, the service was disappointing and lacking in professionalism. If you’re planning to visit, I’d recommend sitting at the bar where the experience may be better, but based on our visit, I’m unlikely to return in the future.