Gale V.
Yelp
My bf always suggests this place. Mostly because he's always craving the popovers, which don't get me wrong, they're great, but they can't carry the restaurant.
The first time I came here, everything was fine. It was sunny summer weekend. We sat outside. I ordered the salmon benedict per my usual brunch dish. It was alright. The salad was drenched through with a tart dressing. The hollandaise also had a tartness to it that I didn't much care for. Really mid all around aside from the popovers which came with 3 spreads: butter, jam, citrus marmalade.
Today we popped in on a rainy weekend. Restaurant was packed. While our waitress was quite sweet and friendly and nice, the popovers took over 45 minutes to arrive... to a different table. After we watched the food go to a table that was seated after us, they said the popovers did not belong to them. The runner looked around, with no idea where they were to go. "Oh, those are probably ours!" We dug right in. This time the popovers were cold and only came with butter and the jam. Which is fine, the jam is the best one and we get it, the logistics of running a busy restaurant can't be easy.
Another 20 minutes pass, our food finally arrives. So I notice this teeny tiny hair on my plate that's not touching my food, but very unsightly to look at. I notice a piece of eggshell peeping out from under my over easy eggs. Eggshells happen. I figured the hair could be from a mustache, an eyebrow, an eyelash... I didn't make a big deal. I just wiped it off my plate.
Bf ordered a goat cheese omelette with sour dough bread. Son ordered the farmers omelette with gruyere and ham and english muffins. After happily eating for 3 min my bf offers my son some of his omelette and we realize both omelettes are goat cheese and my son never got his english muffin, he received plain toast. We told the waitress and a manager came over apologized and fixed it by bringing the correct dish. I mean, I guess ok. Then twice a runner came over telling us our "to go order is here" No, that isn't ours. The crowd cleared out a little by the time we were ready to get our check. Not really sure why employees kept mixing up tables. It felt somewhat chaotic.
I understand running a restaurant is a hard business. You can't always control every hygienic aspect of your employees and things will get overlooked especially at such a busy establishment. The quality check did not pass the vibe check. I can't in good judgment give this place more than 2.5 stars for the mishaps that happened today. I think on a regular day, this is a solid 3 star spot.
I'm sure I will be back, or I'll just order for pickup/delivery... but only for the popovers.