Brandon H.
Yelp
I want to start this by saying, Today 5/23/24, I surely hope was a 1 off experience here at Scrambled and I look forward to April, the owner, to hopefully make things right.
Let me begin by saying, we come here as a group, as a means to celebrate our hard work in the field of what we do for our own living to put food on the table. Ordinarily, one of the BEST places around!
For starters, we come from Hillsboro, Southern Pines, Burlington, Asheboro, Thomasville, High Point, Trinity, Jamestown, and Greensboro respectfully to dine in here at Scrambled. Since I've been apart of our team, I reckon we have been here at least 6x a year as a result usually amounting to about 200$ or so given our group of 9 totaling now.
The young lady as hostess today for starters was incredibly rude. I can deal without the eye rolls and disregard of respect towards patrons. We are aware of the typical policy that Scramble aims to have the full party prior to seating. We occasionally do not have everyone come to these celebrations as they are not mandatory but a choice provided by our one of kind boss. Per normal, since it's made aware that a few of us are coming from over an Hour away, we typically get seated once we have about 5-6 of us arrive. This time, we were blessed to have almost all of us be able to come. Back to the Hostess, I personally arrived at 8am, and followed by 3 others by 8:10am. I respectfully informed the young lady of our hopeful expectation. It was met with an "eye roll" and she proceeded to just carry on biz as usual. I don't come to eat somewhere to hear someone discussing it takes 2 hours of personal time getting dressed. Further more, Pink booty shorts, gym shorts, whatever they are, certainly are inappropriate attire for greeting folks as your Hostess. As we got 6 in, we were still being heavily criticized for not having our hopeful few more to appear.
Once seated, things did not get better. Our server, Tammy, and some other woman, whose name I did not get, seemed agitated from the get go at the idea of 2 more people may be appearing. Now, we are of all sizes and colors, and genders, so this is not just some disgruntled white mans perspective. The whole team felt the intensity of disrespect from our servers this go around. From aiming to have an extra table to accommodate our party, to the eye rolls even from Tammy & other woman, who had to unfortunately do her JOB, at wiping down a table. God forbid. We are all on one ticket meaning there's guaranteed gratuity, in addition to what's added by our team leader. Always. Never have we seen more scorn looks of anger at the 3 members of staff we had to engage with during this trip. Tammy made minimum efforts to come by on any refills. I had to request another server to bring part of my own beverage, a mocha, and that too was met with "I'm not your server". Get over yourself. Just flat out rude. This place is dearly special to our team, and super special to our ladies in our bunch. I didn't think they could express a negative thought but they definitely did today. Learn to leave your feelings at the door when you come to work, or perhaps quit your job? Since these celebrations are a team choice, I assure you next time, I will not come if this is how we are going to be treated going forward. Wish I could say more but limits on characters.
Do better and share some love instead of your disrespect and rudeness.