Nick A.
Yelp
NOT FAMILY FRIENDLY. Immediately we were seated at the furthest and worst table simply because we were with our two daughters, upon asking for a table change we were not helped and just given some excuse even though there were plenty of others available.
We ordered two ribeyes, brussel sprouts, asparagus, fries, I got oysters and caviar, we weren't hesitant to eat well but still felt like we were being avoided or something. All the food was just alright, undoubtedly and totally overpriced. Our food also took an hour to arrive with two hungry kids, and we had requested for the fries to come first since it's fast and easy usually so the kids can munch on something but even the fries took an hour to arrive, a regular old fries appetizer, really? It was almost as if they just put our family last in every way or forgot about our order altogether, and once the fries arrived they were just plain old fries, nothing fancy about them, not like they cooked them to perfection then had a unicorn dance around them for extra magical seasoning, and there were like 15 fries altogether, ugh cmon. A manager or something did eventually approach and ask how everything was and only after telling him we'd been waiting did things get moving, albeit still slowly. To top it all off our bill had a mandatory 20% gratuity included that we were never told about, we were two parents/adults, our 3 year old, and our 2 year old, not some large party or something, and prices were already pretty silly. Just ridiculous.
Carmel has been our annual family destination for a few years and everything here is always great, but this was our first at this restaurant which is in no way positively contributing to the reputation of the town. Highly don't recommend supporting a business like this in an otherwise wonderful place, they are prioritizing people and tables that seem more appropriate for their standards, and their standards are simply unacceptable and honestly unfair. Just go elsewhere, so many great restaurants in Carmel, at least they are putting in genuine effort to satisfy every guest who walks into their business, FAMILIES INCLUDED, this place simply ain't it. I was single and ready to impress with places like this once, foolishly paying outrageous prices and making excuses for why it takes so long to cook a good ribeye knowing nothing. As a parent and an adult who's more experienced now, this place is a joke, dollar signs in their eyes instead of neighbors and community, inflated wait times, and basic food. I'll bet locals would never be caught at this restaurant. Don't let the architecture and initial noisy ambience fool you, it's just a dangling carrot.