Yogi B.
Yelp
This past Monday, wife and I discovered this spot on yelp. We proceeded to place an order, picture below, order confirmed, delivery on its way. Yay! Lets get ready to eat. Except, when the food was delivered, we only had the 2 chicken plates, and the rest of the order was missing. Call the driver several times (uber eats), no answer, call the restaurant, got an answer, was told owner will call me back.
Greg called me within 15 minutes and was so quick to offer us an apology, guaranteed that the food was packed and given to the driver, and wanted to make up for it, even though they didn't have to. Basically told me to call or text for our next meal, and he'll take care of us. Awesome. We ate the chicken that was delivered, and man! That was goooooooooodddd! So not only was the food great, but the attention to detail and customer satisfaction was exemplary.
2 days later, today, we decided to take Greg up on his offer. Texted him initially and called him later, to find out later that he was on a flight and couldn't respond. His wife, Simoni, called me instead and was aware of the situation. She also offered several apologies and wanted to make it right. She basically gave us our original order for free due to the mishap. I haven't even left my parking spot to write this review, because, well, it is just such a shock to receive this kind of service and I want to give them the credit they undoubtedly deserve. This bag of their amazing food smells so good, I might just starting picking at it on my drive.
Let me tell you, even if it wasn't about the food, Greg and Simoni won a customer for life. And it doesn't hurt that the food is so "mouth-watering-ly" delicious. You can feel the love they put in their craft. Check them out! Amazing! Thank you guys!