Will L.
Yelp
I really wanted to like this place better.
The good: this is an audiophile's dream. Their listening room is a beautiful setup with wonderful acoustics. We had reservations to listen to John Coltrane's 1960 Giant Steps album, sides A & B. It was beautiful. When I closed my eyes I could almost imagine the musicians were in the room with me, spread out around the room. Shibuya HiFi is modeled after listening bars that are well known in the Shibuya district of Tokyo. I have been to a couple of these bars, and I would consider Shibuya HiFi, in fact, at the upper end of what you might experience there.
If only we had decent seats...
The bad: we had reservations for the 3 of us at 6:00. Our assumption was that we needed to be prompt, lest we miss out. Given its Japanese theme, we expected that things would happen promptly (as they do in Japan). My girlfriend got off work early in order to make it. Her son came with her (it was our treat to him, in particular, given his love of music). I rushed over from an appointment. Then we sat. And we sat some more. In fact, we didn't go into the listening room until nearly 6:50. In other words, we didn't need to rush. It really set the tone for the night (despite the good tunes). Maybe the point was to ensure that we bought some of their very expensive cocktails?
The ugly: even though we arrived at 6:00 and had reservations, there really were no comfy seats to sit in. The comfy seats were all taken or "reserved." We sat at a bar that had beautiful high seats that were terribly uncomfortable to sit in.
We saw some people in the bar area get up and head towards the listening room around 6:40. We thought maybe they were going to the restroom (it was in the same general direction). But as it turns out they were heading to get in line in order to enter the listening room. Clearly they knew something that we didn't. About 6:45 we were told to queue up for the listening room. Fortunately, we were fast, so we were pretty close to the front of the line. Then a small group of other individuals--maybe they had some sort of VIP pass?--was escorted past the line and into the room. They were able to secure the most comfortable, and best seats for listening, in the room.
Then the doors open and the rush was on. We really didn't know what was going on, and ended up not able to sit together. A couple of us were able to get seats in the center that were reasonably comfortable, facing forward. One of us got seats at a table facing away from the speakers. We noticed some other unlucky folks that got bar seats (yes, those insanely uncomfortable ones) at the back of the room. Those folks ended up leaving early.
The music was great, but how the evening unfolded was not the experience we had hoped for. It should have been a wonderful experience with all of us together. Despite our having reservations, we were left listening to the music apart, with one of us in particular having a much less than optimal listening experience.
Our evening should have been a lot better than it was.