SIXTY LES Hotel

The hotel’s rating wasn’t high, and I hesitated a bit before booking. However, it turned out to be much better than I expected. The front desk staff were very caring and attentive to our needs. Although the hotel is a bit old, our room had a great view. Standing by the large floor-to-ceiling windows gave a sense of openness. The room was spacious, and I had no complaints about that. However, it felt slightly less clean than I would have liked—not to say it wasn’t cleaned properly, but the marble materials may have made it seem more worn. Since I was traveling with a child, they gave us a room near the elevator (perhaps the elevator noise helps mask a toddler’s crying?). The downside was that the room wasn’t very quiet; we could hear the sound of the elevator going up and down and doors opening. The location is excellent, with lots of boutiques in the Lower East Side. One of the main reasons I booked this hotel was for the pool, for which there was an additional $40 fee at check-in. However, to my surprise, the pool was full of moths during August in NYC, their bodies floating everywhere, which made it unusable. That explained why no one was at the pool on such a beautiful day. Another issue was the shower in the bathroom. I couldn’t figure out how to get hot water, and since it was late at night, I didn’t want to make a call to the front desk (although I’m sure they would have helped). Given the warm weather in August, I managed with a cold shower, but it wasn’t an ideal experience.

We stayed for 5 nights/6 days and it was a great experience! Nazar, Joey and Destiny at the front desk were wonderful. They were very polite, and very helpful. They greeted us every-time we walked in or out, and always answered any questions we had. Our visit was great, we would definitely stay again!

Had a fabulous stay at the hotel during my recent trip to NYC with friends. Our stay was very pleasant and full of positive energy with friendly and attentive staff, comfortable, warm and clean room, inspiring food & drinks selection. You can totally feel that people who run the hotel truly understand what hospitality is about-thank you to the whole team! We will be back 🎉

We loved the location! Close to the F train subway station. Great restaurants just around the corner, the staff was very helpful, and the cleaning ladies went above and beyond. Spacious room with a beautiful view. Thank you Sixty LES for an amazing vacation!

I booked a junior suite room here on Saturday for my significant others birthday. I called the night before to see if they would be able to accommodate an early check in so I could decorate the hotel room , as that was a part of my surprise. The woman I spoke to on the phone, Destiny had no problem assisting me with this. She told me to call back in the morning to see if the room was available. When I did call back the next morning , she instantly remembered me by name as well which I was impressed by. She also was able to accommodate me which i really appreciated. The room was very clean , spacious and well put together , not to mention a nice view. Entire design of the hotel was nice as well , including the fact that they have a bar with music on the 7th floor. Only downside is I wish the pool was open , but of course being that I went in the winter i knew it wouldn’t be possible. Still a great stay, very friendly staff at the front desk and a good location ! Shoutout to Destiny !! She was great 💜

Joseph and Nazaar were incredibly friendly, welcoming, and helpful throughout our stay. They went above and beyond to ensure we had the best room available, making our experience truly unforgettable. Their excellent service and attention to detail really enhanced our trip and left a lasting impression.

Don't stay here on a weekend. We stayed here for 4 nights in the week before Christmas. First three nights were fine and then on the Saturday night we had parties in both rooms adjacent until 3am. After several complaints to reception Management asked "well what would you like us to do?" It wasn't until after going down to reception and insisting that they come to our room around 1am to hear for themselves that they even considered taking any action. I have emailed management and a week later still no response. Rooms were not clean. Poor experience and poor follow up. This is my first negative response ever on a hotel.

Had an absolutely incredible stay at SixtyLES. The staff, esp Jimmy were amazing and made us feel like royalty. Visiting bt Christmas and New Years was a busy time but what an oasis this hotel is away from the mess, but still close enough to see it.

Torn between 2-3 stars. The room was nice enough. I appreciate that they have no carpet which is always gross in hotels. Food was decent at the restaurants and things were clean. Gym was small and smelly. Service was just poor. Front desk staff routinely ignored you when you go in and out. I struggled with multiple bags and suitcases in the doorway multiple times while staff (friendly but useless) simply played on their phones or stared at a computer screen doing seemingly nothing. Other staff never opened the door, handled elevator, etc. Just hung out chatting with each other. Even at the restaurant, I walked in, bartender said nothing. I asked if they're open, she says "yes" and keeps staring at the wall. I then asked how we get a seat and she says "oh go back there to the host station" Why the hell do you think I'm standing here? Use your head, dude. Was really unimpressed with this place and realized that despite high rates for the rooms, the service staff was just poorly trained. I feel like they just hire young people and then don't bother to actually train them in hospitality. Management issue.

I'm honestly not sure if I stayed at the same hotel as the other reviewers. Stayed for a week 3 floors up from the club and any noise from it blended into the overall urban soundscape (which, yes, is going to be a thing anywhere in the LES). Enjoyed the daily housekeeping which in 2024 feels like a bonus. No issues with bed (yes, it's low, but ofc since the hotel is going for a modern vibe) or plumbing. -1 star since I had the same issue as some other reviews with service calls just never getting fulfilled (why do I need to call service for ice, anyway?) and lack of margin on elevator capacity (one of three going out of service meant waiting almost 5 minutes)

Went to New York for the first time for a wedding and our group stayed here,closert to Soho. Our room had queen bed, desk with chair and decent storage. It's not super spacious but good enough. We did get a little patio to look out on the street. Keep in mind it can get a little loud here at night on weekends since its right on the main street. Bathroom and shower are also a decent size so complaints. They have a restaurant inside the hotel which is nice and also good. They also have a rooftop open on weekends if you want to grab a drink and view is nice. Staff is also nice. I must say its a bit on the pricey side but you are close to everything shopping,food shops without the busy street of Times Square. We plan on coming back to bring the family sometime soon.

We stayed at Sixty Les during our last stay in New York as the Ludlow Hotel was fully booked. Sixty Les is a few blocks away from the Ludlow and is essentially around the same area I prefer to stay at which has all the spots I like to visit on my own within a 20 minute walking radius. The hotel comes with a small lobby, little to no amenities, and most importantly (and disappointing), a tiny tiny gym. The noise level, which seems to be the talking point here per other Yelpers isn't a deal breaker. We were on the top floor and could hear the bass and loud folks outside. But it wasn't totally ruining my sleep. The hotel room itself was quite spacious. Bed was comfy, I had a desk to work (but the internet connection was lousy), and there was a lot of room to leave my suitcase around. Yay! I liked the separate bathroom and closed shower with a hand held shower. The room did not come with a robe or slippers which was a bummer. It made for a good stay but I highly doubt I'll be booking my stay here in the future.

The rooms were bigger than expected - it can be hard to find a reasonably priced hotel with a big room in nyc. The pool was nice but def could have been cleaner. The bar next to the hotel played music late and we could hear it from our room. Overall I recommend but if you're looking to splurge this wouldn't be my pick

Tried to get a good night rest but they don't disclose they have a nightclub that blasts insane base all night that shakes in the room. Not worth it, stay away.

Terrible place. Loud music (from the hotel!) all afternoon and night. They don't care about their guests, just the club.

The ambiance was nice, but the workers there were very rude. When you reserve online, it asks if you want to add things like breakfast and late checkout. I add the late checkout for the additional price. Not only did you call to say check out is out at noon after I had added it to our reservations. They called two times in a 25-minute time Spand, and then on top of it, came to knock on the door at 1:50 pm when check out was at two and we were already on our way out. They were so rude, and I will not be returning. I DO NOT recommend it!

My wife stayed here on a business trip. They put here in a room near the night club noise but it was the loud plumbing that was the problem. In the middle of the next night after a long day of work the pipe burst in the wall by her room. They had her change rooms. She stood there in the lobby in the middle of the night for a long while. No apologies, nothing. In the new room the next day water flooded up the drain as she showered. She had no time to complain or change rooms because that would mean time taken from work. She didn't want to stand in the lobby waiting for the indifferent (she said 'hateful') staff to slowly find her a new room. Needless to say her company wont book this hotel again. As she put it - its a garbage hotel dressed up be 'Instagramable'.

Please believe me when I say, DONT STAY HERE. The street + nightclub noise till 2 am is enough to send you to the loony bin. The base is so loud I can feel our room shake! For a new hotel this place is also a lil scummy

I stayed here for one night with a few friends to celebrate a bachelorette. Front desk could've been friendlier at check-in like other reviews have said but otherwise fine. The room was clean and stocked with lots of drinks and snacks, I wish they left some more room in the fridge for your own things but it's nice that they give you options. The hotel pool was a nice amenity, and while we didn't go to the sushi restaurant the lounge was a nice spot for breakfast. We called to ask for some ice and towels and both times it took a little while for them to bring them up but they did eventually get there. Wifi connection was terrible. The location was good. Overall I wish I could give it a higher rating but the real issue that we had was in the morning our ceiling was leaking! We realized this when one of the girls slipped and fell on a puddle on the floor early in the morning. We put a towel down, tried to call the front desk from the phone but there was no dial-tone. We went downstairs to tell the front desk about it before heading out for breakfast. When we got back to the room we saw that the towel has been moved and a new puddle has formed on the floor in its place. It was time to check-out and we expressed our concerns again about the puddle. We were told that the engineer went up there and didn't notice anything, so we showed pictures of both the puddle and the bead of water still forming on the ceiling. The man we were checking out with offering to take the "guest experience" charge off, about $25 off the total bill, which didn't seem like a fair amount considering that our friend hurt herself from the fall. We expressed this and the man said "oh really? She hurt herself? Do you want me to call an ambulance?" And we said no, but we want to file an accident report. In fact we said this several times, but he kept ignoring our request and *for some reason* it never materialized. We asked to speak to the manager and we're told that it'd be at least a 30minute wait and he couldn't even call them to talk on the phone. Just overall terrible service, and to top it all off the guest experience charge was never even removed from the bill. Honestly I wouldn't stay here again and I wouldn't recommend it, I doubt they're going to look into this leak until it's a much bigger issue but eventually the wrong person is going to slip and fall in it. UPDATE: We were finally able to get in touch with the manager and have been given a full refund on our stay

Gets a star for friendly front desk service and a really nice shower. That's where all the good things about sixty LES stop. As far as all the things it gets wrong? First and foremost; the noise level. I don't mean street noise either. The housekeeping crew were constantly shouting and slamming doors, as were other guests. There was no noise cancellation anywhere and we had a junior suite. Even at 7-8 am they were non stop slamming doors. On our last day they began knocking on the door even though we had a do not disturb sign up. Additionally, the screaming from the pool area was also obnoxious, as our window was directly over it. Next the bed. Probably the absolute worst was the bed. I have slept on more comfortable couches in budget motels then the bed we had. It felt like it was an inch thick layer of padding over a wooden block. Between that and the noise, sleep was near impossible. Finally watch your credit card statements. I had a second incidental pending charge on mine the day after I checked out. I e mailed the hotel, but haven't gotten a response yet. Pretty sketchy practices. Overall I can't recommend sixty LES. There are many other hotels in the area. This one just needs to re-examine all of its practices

RACIST ALERT DON'T COME HERE IF YOU'RE A POC!!!! I came here to hang out with my friends who are predomianlty south Asians. I attempted to play an Indian song and was told by the owner that people are leaving because of our "cultural" music. I was so horrified that my attempt to play a song from my culture was met with repulse. The workers were extremely rude about it. Absolutely horrible service. The drinks were terrible anyways. If you want to listen to boring music and nasty drinks then come here. Otherwise spend your money somewhere else trust me don't bother coming here. They want to please their white customers and that's it. DO NOT COME HERE IF YOURE A POC!!!!!

Do not stay here. There is a party venue on the rooftop across the street that blasts music on the weekend until just after midnight, loud as hell. The hotel does not mention this. Also they tell you they have a strict rule of no more than 4 people in the room, probably because every other room has a party going on with loud music and tons of people inside. It's 1a right now and it sounds like the room next to us is in our room with us. If you are 22 and want to party, this is the place for you. If you are over 30, avoid this place at all costs.

The front desk simply could not come through with cups for the coffee / water station in the foyer. Arriving late in the evening, no water avail. In the morning, lukewarm water for tea, and then later in the afternoon, no cups for water. The front desk stated each time, "oh I will have housekeeping bring cups out and hot water". Never did each day. Stayed on the 9th floor, with no warning about the music upon check-in. OMG...till 3:00 each night, a constant bass vibration and music coming through the walls. People talking on the 7th-floor balcony below! At $400+ a night, the worst sleep ever! The noise was relentless. I needed a vacation from that trip since I was so exhausted after staying there. This place is perfect for a party with guests staying there and the rooms blocked off for those guests, otherwise, stay away!

We routinely stay for our many NYC visits in the East Village or LES. And we use Tablet Hotels membership because of the discount. On their site this hotel was rated very well. We should have checked the Yelp reviews... Positives: Staff is good Clean Contemporary Location. And the bad: Rooms are micro Use caution in using the shower as easy to get water outside The social club on the 7th floor goes from 9 PM - 2 AM. We were on the 10th floor (maybe not an issue on the 15-17 floors!) and the noise and vibrations were quite loud. There is a daily $29 "guest experience" fee - probably for all the noise from the social club. Damages for 3 nights was $910. NOT recommended!!

I came to this hotel, as I had a friend visiting. The lobby area was small in size, but clean and modernly decorated. The two attendants at the front desk took care of me, and I was on my way up to the room in no time. The rest of the hotel was pretty quiet, which I appreciate. Once I got into the room, I noticed how clean and spacious it was. The best part was the great city views. The windows were floor-to-ceiling, and the views of the NYC skyline were spectacular. The bed was comfortable, and the bathroom was clean. There was a mini-fridge with an assortment of soft drinks, alcohol, and water. There is an outdoor pool here. It is not big nor deep, but is a nice place to chill on a hot summer day. It was not too crowded that particular day, so that was a plus. The stay here was overall great. It is one good options out of many here in Manhattan.

I recently booked 5 nights but stayed for 3. The rooms are typically small as these boutique hotels seem to be repurposed structures. I wasn't to impressed with reception because the hotel was relatively vacant during mid week And she gave me a room right next to the 3 elevators. To add to the noises from the elevators and the street below maintenance decided to replace the flooring in the room overhead, hammer and chisel all day. I can't expect much from reception but you would think to schedule that type of maintenance and keep the most sound impacted room (my room ) vacant. Also they don't tell you this but be expected to pay $35 a day "resort" fee. Im not sure where the resort was maybe there's a hidden golf and tennis court somewhere all I saw was a pool with a cover on it?

Disappointed...booked on night on July 11th. Checkin was quick and painless. Room was ok. Had view of the pool and the building across the street which I could've done without. Especially because you can see directly into the room from both locations. Thought about paying extra for a higher floor with balcony.,.,THANK GOODNESS I DIDN'T!!!! 2 of 3 elevators were out of service the whole trip..wtf! With these prices why aren't you calling a 24 hr elevator repair company??? So ONLY one elevator worked when we should be social distancing..,how does that work?!?! Only positive was I didn't have to pay for parking. Found street parking next to projects and left it there. Moved my car late and still came back to find parking. But I will NEVER stay here again.

DO NOT STAY AT THIS HOTEL IT IS NOT SAFE. My cousin and a group of her friends (all young women and hotel guests) were sexually assaulted just steps away from the front door of this establishment. When they reported the incident to the staff and asked for help, the concierge LAUGHED at them. This behavior is absolutely unacceptable and inexcusable and the hotel has done nothing to address it since then. Don't spend your money here.

Garbage front desk staff! They are extremely rude and unhelpful. All three men had attitude problems and everyone in the lobby was being given a difficult time about everything. Do not go here! Not worth it all!

Booked a junior suite... the check in was decent. Guy was mediocre for a upscale hotel it seemed like I was coming to a regular hotel. Got my room ... room was big ... I did book a junior suite ( can't use POOL) . Btw pool was not Busy I saw only 3-4 people the guy said it's booked all day The bed was 3/5 stars Bathroom was small and tiny for a suite Floors were not fully clean. I would NOT return for the price I got : The photos are from website ... the pic I took of the actual bed upon arriving #catfish lol

Wow. Amazing. I flew into NYC from LA for New York City food and wine for the week. Basically making Sixty Les my home base. I couldn't be happier that I chose. The location on was perfect, walking distance to so many great shops and restaurants. The bed was so comfortable, making my downtime pleasurable and relaxing. The room service was fantastic, Blue Ribbon Sushi one of my favorites. I got the junior suite giving me plenty of room to even have friends over after dinner for a drink. I've definitely found my home base for my NYC stays. Staff was so accommodating, and helpful. We had to keep caviar on ice the entire time and they helped us achieve that daily. Sixty Les you are awesome. Will return!

When my partner and I made our reservations two months ago, this hotel had a 4-star rating. Today it's at 2.5, and this review is not going to help. We stayed in the Allen Suite and it was the worst hotel experience either of us have experienced. I've never seen a hotel charge for things like use of the pool or refrigerator, but this one sure does. For the pool, get ready to fork over $75 per person, per day. They also reserve the right to charge you for placing personal food/beverages in their fridge - I wish I was making that up, but it's in the fine print at the bottom of the mini fridge menu. The hotel won't clean your room or replenish linens unless you make a reservation, which they never told us about until we inquired. The shower pressure was poor and we could only get warm water, and even that would shift to lukewarm after 5 minutes. There's a strict room capacity policy of just 4 people and no parties. Strange, as there were 9 liters of liquor, as well as several bottles of beer and airplane bottles within arms reach. The prices for the alcohol and snacks were exorbitant, even for a hotel in Manhattan. The 10% restocking fee was a nice touch. I have to mention the positives - the security guard was nice, the view from the terrace is beautiful, and the location is prime. I would've loved to share this with the front desk staff when we were checking out instead of Yelp, but there was no staff to be found. They simply had a box labeled "express checkout" to drop your keycards in. Zero accountability.

I've been looking at this location location for quite sometime and finally made my way there. It's a beautiful hotel staff is politely and professional. There was no issues with my room whatsoever. Just watch that mini bar they got it stocked so you would want to touch it. The prices pretty fair for what you get. If you don't like soft pillows I believe you can request firmer pillows. There's a pool there that's closed the season. A resturant attached to hotel. With tones of spots next door to eat at next door. There's no microwave in this hotel so you will definitely have to order in or eat out. You won't go wrong staying here I will say that much.

The hotel was very nice. We choose it for the location near our son. The customer service was the worst we have ever experienced. There was a "social " room that had parties both nights and our room actually vibrated. When we ask the management if it could be turned down we we're basically told no , the room was booked until 2 and tough luck. The manager was very rude. Unless you wish to be treated poorly and stay up all night I would not recommend this hotel. Very sad otherwise it was very nice. Dec 2-4 2022

My friend hosted a party here and I definitely got racist vibes from the bartender working that day. He seemed to just be really bothered by any and every request made. Legit took over and hour for me to get the food I ordered and had to wait over 20 minutes at the bar while the bartender looked over me consistently. It took one of my friends who arrived at the bar after me to redirect his attention to me so that I could order another drink.

I contacted the hotel to verify that my suite would come with a terrace. Twice I was told by Rashad that it would but upon arrival we discovered that it did not ..& there were no rooms with a terrace available. From the 9th floor we could also clearly hear the music from the club downstairs even though the rooms are advertised as "sound proofed". We decided to leave and requested a refund. This is false advertisement at its finest. I would highly recommend against booking here you can't trust anything the website or representatives say and for the amount of money they are asking you could easily get much more elsewhere.

Agree with the other reviews, wish I had checked Yelp first! But yes, the pictures are quite misleading so this is not worth the nightly cost. The rooms are pretty beat up. We had 3 people in a junior suite and couldn't stand to try using the pullout sofa bed. It was covered in crumbs and underneath the couch was filthy. The hotel has a social club on the 7th floor so there was smoke of all types billowing into our room every night and loud music, even with the windows closed. The staff was nice enough, but there's no parking at the hotel (which was incorrect on Hotel Tonight) and everything, even just using the pool is an astronomical extra charge ($75/person). The room was big by NYC standards but the unusable sofa bed ruined that.

I stayed here with a group of friends and I honestly have very little good things to say. When we arrived to check in, the front desk employee asked my friend to close the door behind her before greeting any of us. So much for first impressions. We had a double room on the 7th floor and the view was pretty good. The room doesn't look like the pictures it's really just the beds + the chair. The beds are very low too, basically sleeping on the floor. The room could've been cleaner but it was nothing crazy. The hotel itself had some nice picture worthy areas but the hallways are very dark. Like nightclub dark. Now I will say they are very speedy with requests. We called down for towels and a few other things and they all came very quickly. My main problem was every time we came back in the front desk staff was rude, they asked us 100 questions before even saying hello. The lobby security was nicer than they front desk staff! SMH. On the day of checkout, we called down to request a late checkout and the front desk worker said "we don't have late checkout today". that didn't make any sense being that it was a Sunday. Nobody checks into a hotel on a Sunday. Then he proceeded to tell us we would be charged $1/ minute we were late to checkout. Overall, the rooms are decent but the staff needs to be trained on their people skills.

Not worth it! Unfortunately had to call every night at 12am to ask them to please turn the music down. It was house music that played until 3 AM. The Ceiling literally vibrated. We did not get three hours of sleep a night. This hotel is not worth one star. The front desk staff were great but, unfortunately there is little they can do to help. This is not worth the cost! There are many options in this location. I wish I had done more research!

The hotel is pretty nice. The check in was very smooth and quick. The room was spacious and clean. I had a great view of the les. The TV had great selections, having BET was a plus. the waterfall shower was soothing. All the amenities was in place. However some of the appliances did looked older and a lot mosquitoes bit me in the room. The only thing I didn't like was paying to go to the pool... not cool. Also if you had anything in the refrigerator, you will be charged lol you not dead ass? That's absurd.

This spot has the most beautiful rooms. My premium junior suite was perfect and spacious! The shower was the best, with the rainfall head. But I was bit by a bed bug during my stay. I hope they fumigated the place as many other customers have had this issue, i'm seeing now. You guys need to really spend the money to fix up the hotel, so much potential. Very upsetting, got a refund of only $30 lol

Absolutely amazing experience. Stayed at hotel on Rivington (which was Terrible!!!) and randomly ended up a few blocks away at 'Make Believe Rooftop' at this hotel. Went to the bar and had so much fun! After speaking with Kyia, Samara, Brian and the fabulous manager Eddie we decided to cancel our stay at the Rivington and book a room nearby at Sixty LES. We ended up having to eat the cost of a night at our other hotel but honestly it was worth it. The rooms were much nicer--bigger, cleaner, brighter, more airy-- and they provided us with recommendations for dinner and drinks, places to go and how to get around--literally anything you could think of! They turned our stay in NYC from nice to unforgettable in ways that I never thought was possible in such a stressful city

This is the worst hotel I've ever had the displeasure of staying at. During the evening, outside the entrance to the hotel, my group of 13 friends and I were sexually assaulted by a man masturbating in front of the main door to the establishment. The Sixty Les staff did nothing to keep us as patrons safe or remove him from the premises. When we called for help and asked the hotel for assistance, the concierge told us he "didn't give a shit." The following day the manager refused to respond because of a lack of sufficient evidence. For the luxury price point, this hotel does nothing to protect or meet the needs of its patrons. Sixty Les isn't safe for anyone, let alone Black people, women, or people of color. Spend your money elsewhere at a nicer hotel nearby. I would give zero stars if possible. DO NOT COME HERE

I am writing this more to reach out to SixtyLES and see if they will respond to a complaint we had over two months ago. We had a stay back in June for 2 days and had a very underwhelming experience. These are a few of the highlights: 1. First room they gave us smelled very much like stale cigarette smoke as soon as we walked in. When we reached out to the front desk they told us that the person who cleaned the room told them it didn't and we were wrong. The next day when the front desk representative came in to help us move into the second room(you'll understand this later) she agreed that it did, in fact, smell like stale cigarettes. 2. We were told that our room would have a tub in it and this was a very specific request that helped us determine to stay here. There was no tub in our first room. At that point we asked if we could switch to a different room. They did not have any rooms available for us that night but said we could move to a new room the next day. So we could not unpack or get comfortable in the first room. 3. Later on the first night we had dinner in the room as room service was unavailable due to covid. That is completely understandable and had planned for such bringing with us some food for dinner. Within 10 minutes of putting food on the counter there were ants crawling all over it. Again when we told them about this they told us we were lying. I have attached short video of the ants in the rooms Again these are just the highlights. There were other issues as well. What made it so much worse was reaching out to sources in the company to get some sort of resolution to the situation and being told we are liars by the hotels general manager. Then we reached out to the person who looks over all three of the Sixty properties and after two months have still not received a response. I had to call the property in Beverly Hills to get that contact information as they would not give it to me at either the Soho or LES locations. In these times they were not allowed to let us use almost all amenities in the hotel which, again, is absolutely what they should be doing, however in the email from the general manager, he made it seem as though taking that charge off the bill should solve our issues. I'll add a quote from his email. "removal of the facility fee charges totaling over $300 as a goodwill gesture as our constant aim is to provide guests with an amazing experience and leaving feeling better than when they arrived." What a nice guy. I want to say that we wanted to try and fix our issues with SixtyLES without taking it to a public forum but have remained unanswered. This was our last recourse. I have the names of the General Manager and his direct supervisor but have chosen not to put there names in this. All we wanted was acknowledgement of our issues and a resolution that worked for both us and the hotel.

Booked that hotel for the only purpose of the pool and was informed when I arrived that I should have made a reservation specifically for the pool, which was never mentioned on their website or anywhere. We ended up not being able to go alltogether - what a waste. Also, our minibar was broken, the alarm clock went on for no reason at 6am and we were refused a late check out. Thank God our room had a nice view but other than that, pretty disappointed by the experience.

Awful place. Loud music all the time - no escape wherever you stay. Pretentious and overpriced.

I wouldn't recommend staying at this location. Aesthetically the place is nice but the service is terrible. We had water leaking from our bathroom shower to where we had to use our towels to soak up the water from the floor. It would often run to the common areas of our room and we called the front desk and they sent an engineer who told us to turn the shower head the other way and lay towels in the ground because his shift was ending. Then I was yelled at over the phone by the Manager Vanessa who was so unprofessional and rude. Then I was contacted by another manager afterwards stating no other compensation would be offered after spending 1,200 for 3 nights and having a broken shower. The staff gave bath mats instead of bath towels because they didn't have towels at the time and I'm still going back and forth with Management because they refuse to compensate me. I wa differed a room change but the room wasn't accommodating at all for 3 guest and the pull out bed was dirt and not suffice.

Nope nope nope. Paid for a penthouse and received horrible service. They don't clean your room til 6pm.. is that a NY thing? But the second you leave, someone restocks the mini bar. Elevators were extremely slow. Balcony was cool, until you notice all the cracked glass and tiles. Nothing about that feels safe. The bellmen were the only good thing about the whole stay. They were helpful and kind. But unfortunately the ladies at the front desk were so rude I can only give 1 star. Won't be back to sixty les. Not even for a regular room.

If I could give negative stars I would. If you plan to go to sleep at 4 AM every night, this is the hotel for you. The hotel itself looks really nice and when we checked in everything was fine. There is a night club in the hotel. Our room vibrated and the music was so loud. It went until 3 AM. We went downstairs twice to request a room change because of the music thinking that maybe they could put us on a higher floor to get away from it. We were told someone would contact us in 20 minutes. It's been 24 hours and still no word. We tried calling the front desk and nobody answered. The security guard we spoke to was very kind and helpful. He was the highlight of our stay. Too bad management is terrible and nowhere to be found. We left a day early because it was so unbearable. They did not care at all that we were unhappy. We were at the front desk visibly upset and told them we were checking out early because of the music. They took my card and didn't say a word. It completely ruined our vacation. We didn't sleep at night so we slept in so late that we couldn't do any of the stuff we had planned. Total waste of a trip. STAY AWAY FROM THIS HOTEL!

Do not stay on the weekends. I checked in on a Friday night. The music from their rooftop bar was blasting! I called the front desk and complained. They rushed to get me a new room immediately. Within 10 minutes someone for the front desk brought me keys to a new room. They moved me one floor up. It made no difference for the noise levels. Unacceptable!!!

This hotel is very nice. I came to visit a friend for her birthday. We met up in her room to get ready for the partying festivities. The name kind of throws you off from the address, I was a little confused when I was trying to find the entrance. The lobby is usually kind of noisy as they have a lot going on; people checking in, people going to the restaurant or bar and others already drunk and stumbling into the elevator. There a re good food places nearby like dominos and world famous Katz delicatessen. The view from the room was beautiful. Eventhough it was very cold, we did take a peek at the balcony. Very large area, I want to come back in the summer to enjoy it! We were also across the street from what appeared to be another nightclub where we could here the music and people while out on the balcony.

Let me just start off by saying I don't typically leave reviews. But I decided to go out of my way to bring to light some of the disturbing incidents that took place during my recent stay at the Sixty-LES hotel. Long story short, this was the worst hotel experience I ever had in my life (and I travel A LOT). First, during the entire 5 night stay, we only had our room cleaned 1 time. When our hotel was not cleaned, we were told housekeeping services needed to be requested 24 hours in advance. No one told us this at checkin. But we chalked it up to a miscommunication and requested it for the following day. When no one showed up the next day, we called again (multiple times) and were told the "delivery of fresh linens had been delayed." Not even sure what that means, but after much persuading the staff reluctantly agreed to clean our room. The job was lackluster at best. They left empty cups and trash, didn't clean the bathroom and didn't touch the balcony. Although we "requested" housekeeping services multiple times for the remainder of our stay, they never showed up again. But that was only the beginning. Throughout our entire stay, the hotel staff was extremely rude, aggressive, unprofessional, and at times, highly confrontational. For example, I invited 2 friends to our hotel suite to have a few drinks before we went to dinner. The security denied my friends access to our room. When my friends tried explaining to the hotel staff that they were invited by guests of the hotel, the staff member began screaming at them and physically threatening them in the lobby in front of other guests. After this incident, the hotel manager apologized to us and told us that the hotel fired that staff member. I asked the manager why this happened in the first place and he told me the hotel apparently has an unwritten "no visitor" policy. I told the manager that I saw the staff allow other hotel guests to invite visitors to their room without issue. He responded that how the policy is applied is "up to their discretion." So basically... the hotel maintains a "discretionary" policy that allows them to deny any guests the right to invite visitors to their hotel room. But they won't tell you this at check in. Unfortunately, our stay only got worse after this. This next example is what put the nail on the coffin and was what resulted in us checking out of this excuse-for-a-hotel 2 nights early. On this night, I invited 2 female friends (one of whom was an old friend from college who I hadn't seen in years) to meet us at our hotel. They did not have keys so we asked them to wait in the lobby for us to come down. During this time, the security guard began aggressively screaming at these women to leave the lobby. Despite my friends expressing that they were visiting guests of the hotel, the security told them they had to wait outside and began physically PUSHING the two women out of the building. All of this was caught on security footage and my friends are now preparing to take legal action against the hotel. After this incident, we decided to switch to a different hotel for the remainder of our trip. Upon checking out of the hotel, I explained all of these incidents to the manager on site. Unfortunately, he was dismissive and unsympathetic to say the least. Worst of all, he cruedly asked "well... were the two women intoxicated?" I told him that they had not even begun drinking yet, and even if they did, how the hell does that make it okay for a security guard to physically assault two women for waiting in the lobby for their friends?! Rather than apologizing for his employees' vile and unprofessional behavior, the manager told us he did not have the power to refund us for any portion of our miserable stay. Unfortunately, these incidents only represent a fraction of all the unsettling incidents and unprofessional behavior we had to deal with during our stay. I didn't even get into the two times we were denied entry into our own rooms, which we were paying for! Or the pull out couch that feels like what I would imagine a prison mattress to feel like. But by now, I'm guessing you get my point - Avoid this hotel at all costs!!! They don't clean your rooms. They assault guests. They assault women. They create fake discriminatory policies. And they do it all with no remorse. If you stay here, it will be the worst hotel experience you will ever have and will have you leaving NY with a truly awful taste in your mouth. I would give them negative stars if I could.

Staff are great. Convenient if you need to be in LES and downtown. My husband and I stayed in a junior suite with our toddler daughter. Turned out to be okay for her but the doors are really loud and you can hear your neighbors coming in and out as if they are in your own room. Not great in that sense. Room service turns out is just take out which is a real bummer to get all of your food delivered to your door in take out containers. $12 not including tax and delivery charge and tip for oatmeal with berries in a plastic to go box? Super unappetizing. Floors are not clean. Housekeeping uses a long dry mop over the hardwood floors so basically just drags all the hair and crap from someone else's room into your room.

I can't give anything less than 1 star. This place is an absolute shit hole, with water logged floors, water flowing out of the shower, extremely shitty front desk staff, and a 7th story club that literally rocks your walls til 3 am. AND SURPRISE CHARGES ON THE CREDIT CARD AFTER! Please do yourself a favor and take your money elsewhere

This was the worst hotel i've ever stayed at. One night we didn't get comforters for the bed and pull out couch. We called down and asked for them and they brought us fitted mattress toppers. When we called down to change it they told us they were "out of comforters." so we asked for an extra fitted mattress topper so we could make them like sleeping bags and the guest services responded "is that really necessary?" Same thing happened next night except we knew we would never get comforters... and we were staying in a suite. Very minimal thing to ask for but every time we tried to talk to guest services they were rude, unhelpful and didn't pick up. Additionally, we were told we got a free upgrade because it was a birthday. We double checked when we checked out and they said "it's on us!" Then charged us for it three days later. There were a ton of other incidents like this one but I think this says enough.

The hotel is cute & hip but other detracting qualities, mainly the hotel staff at the front desk, make me give this hotel one star. On a positive note though, my room had a nice view, comfy bed and decent bathroom. The showers look sleek and are roomy, but there was no water pressure, so the huge shower head that drops from the tall ceiling barely flows out to get the soap off of you. The room service menu is ok but the breakfast menu is limited and the food comes to you from outside the hotel in plastic and cardboard boxes. Ok for lunch and dinner items, but thought it was strange for the breakfast times I ordered. (More like Uber Eats delivered items to me). The hotel caters more to the nightclub aspect attached to it and. the hotel rooms seem like an after thought. Elevators are slow and the busiest one takes the clubbers up. to the club floor. I was lucky enough to have a room that was not near the club, so the noise. that vibrated into my friends room, did not affect me. Although, the walls were thin and I could hear my neighbors at times- This is when I would have welcomed the sound of the club music instead... The best part of the hotel is the BlueRibbon Sushi restaurant on the 2nd floor. Food and service were very good, especially at the bar there. Nice, comfortable sitting area, like a living room, near the bar too. I would have given this hotel perhaps one more star, if it hadn't been for the truly rude & unhelpful front desk women who worked there. Serious bitchy attitudes. Lacking professionalism or politeness that is usually prevalent in the hospitality industry. The mere mention of the possibility for a late check out was met with a curt "no" and persistent calls to tell you they would charge you and extra day if you were minutes late for your check out time. (even though there was no one waiting to check into our room at noon or a few hours later.) Note: The bellmen & bartenders were great and super helpful though!

The service here was disappointing to me. My cousin and I got a room for her birthday and when I went downstairs to grab an Uber, someone had come up to me and told me I couldn't wait inside the lobby for my ride. He said I had to go outside when it was 4am and over 90 degrees out, simply because it was "protocol". Im not sure what their hospitality policy is, but if I am paying the amount of money I am paying to get a room somewhere, I don't see any reason why i shouldn't be able to wait inside the lobby of that very building until my ride arrives. I am a small woman and had to wait outside in the city at 4am because of this inconvenience, which was also not in the best interest for my safety. I want to note that I was not being loud or disruptive in the lobby at all - there was nothing I did to elicit the response that I received and this is why I am so disappointed with my experience at sixtyLES.