Dexter B.
Yelp
I recently visited Sticks Tavern in Henderson with a friend to catch a performance by the Frankie Lee Infernos. Unfortunately, my experience at the tavern was a major disappointment due to the poor service provided by one of the servers.
Upon arrival, I followed the instructions on the sign and seated myself, but there was no server to greet us. After two songs, my friend had to walk up to the bar to order a drink as no server came to our table. When the server finally arrived, I asked for a non-alcoholic beer and was told that they had Heineken Zero, which I ordered. However, when the server returned to my table, she informed me that they also had O'Doul's. I reiterated that I preferred the Heineken Zero, but the server left to attend to other tasks instead of placing my order.
After waiting for ten minutes, I had to walk up to the bar to order my drink. When the server eventually returned to my table, I showed her my drink and explained that I had already gone to the bar to order it. In response, the server became defensive and started yelling at me, causing a scene that was louder than the live music we had come to enjoy.
I was taken aback by the server's unprofessional behavior and tried to defuse the situation, but she threatened to have me kicked out of the tavern. Later, she approached our table to inform my friend that she would not serve me and that I had to order from the bar instead. This was an unnecessary and unprofessional gesture that left me feeling uncomfortable.
Overall, my experience at Sticks Tavern was soured by the poor service provided by this particular server. I believe that servers should be happy to do their job and prioritize customer satisfaction, and this was not the case in my visit. Despite the nice venue and fast bartender, the server's behavior ruined my entire experience. As such, I cannot recommend Sticks Tavern and will give it a 1-star review