Chrystin M.
Yelp
Although Sukho Thai still offers some pretty good food in appropriate sized servings, things have changed over the past year. Minor mistakes to orders, not including add ons, missing side orders of rice, those types of things. We order so much from them, most of the time its not too big of a deal.
However, we recently placed an order thru their website directly for a larb grilled chicken salad, one of my favorites. However, when I returned home and opened the container, there was no chicken- only grilled squares of tofu and mushrooms. Not a big deal, I can just call and let them know. Except, when I did call, I was rudely dismissed as not paying attention to what I am ordering and it being my mistake, and not theirs.
I found the reciept in my email, and called again, offering to forward the reciept and a picture of the dish we did receive. The dishes name, how it appears on the reciept and in fact the way it is described on their website is Grilled Chicken Larb. The description reads: "Grilled chicken, red onion, green onion, cilantro, roasted rice powder, and lime juice dressing" - no mention of tofu or mushrooms. (Tofu and mushroom larb is a completely different dish)
While I understand most dishes are vegetarian based here and mistakes do happen, in this case it was clearly ordered as the chicken larb salad. Again, a lot of push back- to the point where we gave up due to being concerned about having a replacement dish made.
Since this is not the first time we have had issues, and each time there is progressively more trouble addressing the issue, i updated my review.
I am positive if you dine in, you will have a wonderful meal. However, be particularly vigilant for any take out orders, even those ordered via their website and not a third party. With other, more reliable options in the area, this is no longer my recommendation for Thai in the bel-red area.