Nique Christian
Google
The establishment’s aesthetic was visually appealing, but the staff seemed understaffed on a very busy Friday evening, as our server was primarily assigned to assist the bar and sporadically checking on her tables. She visited a total of three times during our dining experience.
Upon entering the establishment, a manager coughed directly into her hand. Additionally, she coughed into the air and into her hand again. Despite these instances, she never washed her hands, continuing to work as if nothing had transpired. We did stop another working and asked for a word with the GM.
The table we were seated was the closest to the bathroom, and a large party arrived towards the end of our reservation. They decided to take photo shoot in the walkway by the bathroom and in the common space, causing significant disruptions. Management failed to take any action to alert them about the potential hazards; as many patrons were trying to simply get past to use the restroom, as the server mentioned oh, this is quite common. That’s an issue.
For dinner, we ordered the pad thai (shrimp), yellowtail jalapeño & crab noodles. The server informed me that the crab noodles were excessively crabby in flavor and the noodles were excessively buttery. Upon receiving the dish, it tasted like a bowl of ramen noodles( without broth) buttered with a sprinkling of crab meat that had been broken up. The shrimp pad thai was quite basic, featuring an enormous amount of bean sprouts , on a bed of a few noodles, and severely overcooked shrimp.
I firmly believe that I will not be returning to Sunda again, as the service and food did not meet my expectations. I was nearly late for my concert due to the kitchen’s delay and the lack of attentiveness from both the server and management. Jared, the manager, had mentioned that he would check in after food was received and walked past numerous times without doing so. As someone who is also part of this industry, it is imperative that you always be in your “P’s and Q’s” at all times, as you never know who may be dining at your establishment.