Jocelyn B.
Google
Update 9/13: My wife and I were invited back by the manager to come and experience this restaurant a 2nd time with better customer service for us. The manger, Alberto, did not lie. It was amazing. We were treated like customers should be treated. We both felt cared for and cared about. Hilario (waiter, bartender) overall amazing.. helped to make this experience wonderful. His conversation, jokes and just his attitude made us feel warm and welcome. Thank you Alberto and Hilario for ensuring that our 2nd visit was top notch. I 100% reccomend this restaurant. Oh btw... get the Birrias and Margaritas when you go. They are soooo freaking good!!!
Update 8/19/25: I was immediately reached out to by the manager (I didn't get the chance to post this sooner). He showed a concern around the issues that I listed. I appreciate the care he displays when it comes to issues at this establishment. He wants to engage that we have a better visit in the future. However, he asked me to reach out to him and unfortunately I do not know how to. If he or anyone fun his staff reads this, can you please send me a private message so I can discuss this further, as you requested. Thank you.
Visited this place with my wife because of the amount of reviews and the positive reviews or received. I'll give all the good first.
Pros: We were immediately seated. The chips and salsa tasted very fresh. The chips were served hot. We both ordered Super Birria Quesadilla with a side of rice and I ordered beans (Refried). She ordered a mango margarita and I ordered strawberry margarita. Our food came out hot Food and drinks were so tasty.
The restaurant is a beautiful space.
Cons: We sat 5-7 mins without anyone coming over. No one brought menus, water nor greeted us. The restaurant was not packed at all. They were mopping the restaurant during service time which is unsanitary and unhealthy due to fumes. That is something that should be done before or after hours. Not while customers are eating. Also, it is unsafe for customers to walk in wet floors (They had wet floor signs, but you still had to walk on the floor to get to your table. That is how you are sued for unnecessary slip and falls).
When we were finally greeted by Sebastian, our waiter, we were happy. However, about 2 mins later we were given another waiter, Ricardo. We didn't understand what happened to Sebastian. Ricardo did really well until accommodating us for a good amount of time. However, my wife asked for some items and he never brought her 2 items she requested, so she had to ask for them again. Right before we paid our bill, my wife ordered 2 strawberry lemonade. However, once we paid the bill. We sat and waited close to 10 mins for lemonade that had been sitting made over 7 mins ago. Ricardo never came back. My wife even reminded him when he picked up the card payment machine. I guess we became irrelevant after we paid our bill. That was not considerate of us as paying customers. Oh and yes.. he received a tip.
Another waiter was nice enough to get it for us when my wife told him that we had been waiting. He even gave us a drink tasty because we had been waiting so long. I forgot his name, not his face. Thank you so much for caring. Hope to see you next time when we visit again.
Lastly, the drink menu states that there is real fruit. However, we didn't see any fruit added nor really taste it like it had fruits. The strawberry lemonade was bland.
We will return again, but Ricardo cannot be out waiter moving forward.