Peter A. M.
Yelp
Update// 10/19/2022
Hint : Eat in only- DO NOT ORDER TAKE OUT.
Came in for late lunch, had a nice meal. Will never order take out from here again. Food is so much better when they know you can send it back for not being correct.
2021// I'm a neighborhood regular here. And I have to say, while I love the service here (2 stars) - the take out is often wrong, the staff have increasing difficulty with correcting errors, and the cooking has gone way down hill.
I'm not sure what the issue is, because their arlington location is far, far superior. So they know the recipes that will work. And it's not as if they couldn't find good cooks or staff... I've know a couple of them by sight for the last decade.
But tonight, I ordered shrimp tacos, they marked them as fish- but gave us CHICKEN. And I drove from Mount Vernon to bring this to family for Mother's day- [WHAT A MISTAKE!!!]
I called up to say there was a mistake in the order, and the woman who answers starts acting like I'm ordering five more shrimp tacos and a chicken taco. No, no, give the the manager- please. It's busy, I wait on hold with the really bad country music playing, but the manager agrees to refund the tacos & my tip. Fair, but I'm without food - so, yeah. Go figure another place I need to get tacos from.
I'm probably not ordering take out from the Alexandria location ever again. And sadly, as convenient as it is for me in the neighborhood of Del Ray, I'll probably drive over to the Arlington restaurant instead. I'd rather know my order will be taken correctly, filled correctly, and checked before it's given to me. Plus I'll still check it before trusting someone saying "Yes, I checked it- it's correct." -like tonight.
Bottom line, I love the service staff. They earn it. The cooks need to all be retrained or just fired. And management needs to be onsite and solving problems- not "elsewhere" and only punching in occasionally. Haven't seen a manager on site in years. Unless he's in the back cooking, to which I'd say- there's your problem.